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CEO Diaries: Bozoma Saint John on Growing Through Grief & Leading with Purpose

By Steven Bartlett

In this episode of The Diary Of A CEO, Bozoma Saint John discusses her transition from aspiring medical professional to marketing executive, sharing insights from her personal and professional experiences. She explains her philosophy on making unconventional career choices and the importance of prioritizing personal fulfillment, shaped in part by experiencing profound loss.

The conversation explores Saint John's perspective on effective marketing as authentic storytelling, and her approach to finding one's path in life and career. She emphasizes the value of creating space for natural opportunities rather than forcing specific outcomes, and discusses why comparing oneself to others can hinder personal growth. Saint John also shares her views on what she calls "selfish" decision-making—putting oneself first as a foundation for meaningful contribution to others.

CEO Diaries: Bozoma Saint John on Growing Through Grief & Leading with Purpose

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CEO Diaries: Bozoma Saint John on Growing Through Grief & Leading with Purpose

1-Page Summary

Bozoma Saint John's Personal Story and Career Journey

Bozoma Saint John's path to becoming a prominent executive began with an unexpected turn from medicine to New York City's advertising scene, where she discovered her true calling in marketing and branding. Through personal tragedies and professional challenges, she developed a philosophy centered on making unconventional choices that prioritized her personal growth and values.

Advice On Being "Selfish" and Putting Yourself First

Saint John advocates for what she calls a "selfish" approach to life and career decisions. After experiencing personal loss, including the death of her husband Peter, she emphasizes the urgency of prioritizing personal happiness. She suggests that self-care isn't just about individual well-being; it's fundamental to being able to contribute meaningfully to others and society. Saint John advises leaving situations that don't bring fulfillment, even when facing uncertainty.

Skills and Mindset of an Effective Marketer

According to Saint John, successful marketers are essentially storytellers who can craft compelling narratives that resonate with truth. Rather than promising unrealistic transformations, she believes marketing should help people envision better versions of themselves. She emphasizes that curiosity about consumer behavior and an understanding of what drives people's choices are crucial skills for aspiring marketers.

Finding One's "Destiny" and Life/Career Path

Saint John discusses the importance of being open-minded in finding one's destiny, advocating for what she calls "letting go and letting God." Rather than actively pursuing specific roles, she suggests creating space for opportunities to emerge naturally. She cautions against comparing oneself to others or trying to replicate someone else's success, emphasizing that true greatness comes from being the best version of yourself rather than imitating others' paths.

1-Page Summary

Additional Materials

Counterarguments

  • While prioritizing personal happiness is important, it's also necessary to balance self-interest with responsibilities and commitments to others.
  • Leaving unfulfilling situations can be empowering, but it's also important to consider the potential consequences and to have a plan for what comes next.
  • Storytelling is a key skill for marketers, but it must be paired with ethical considerations to avoid manipulation and ensure truthfulness in advertising.
  • Envisioning better versions of oneself is a positive marketing strategy, but it should not exploit insecurities or create unrealistic expectations.
  • Curiosity about consumer behavior is crucial, but marketers must also respect consumer privacy and avoid intrusive data collection practices.
  • Being open-minded to one's destiny is valuable, but active goal-setting and strategic planning can also play critical roles in career development.
  • Creating space for opportunities is a good approach, but sometimes taking initiative and actively pursuing goals is necessary to achieve success.
  • While comparing oneself to others can be unproductive, learning from others' successes and failures can provide valuable insights and guidance.
  • Being the best version of oneself is an admirable goal, but it's also important to recognize the value of collaboration and learning from others.

Actionables

  • You can foster personal growth by setting a "Curiosity Goal" each month where you explore a new hobby or interest that's outside your comfort zone. This could be anything from taking a salsa dancing class to learning basic coding online. The key is to choose something that feels unconventional to you, which can lead to unexpected insights and opportunities for personal development.
  • Create a "Happiness Map" by listing activities that bring you joy and scheduling them into your weekly routine. This could include simple pleasures like reading, going for a nature walk, or having coffee with a friend. Prioritizing these activities can help ensure that self-care and personal happiness become a consistent part of your life.
  • Develop your storytelling skills by starting a blog or social media account where you share stories about your experiences, with a focus on the lessons learned and personal growth achieved. This practice not only hones your ability to craft compelling narratives but also encourages you to reflect on how you're evolving as an individual.

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CEO Diaries: Bozoma Saint John on Growing Through Grief & Leading with Purpose

Bozoma Saint John's Personal Story and Career Journey

Bozoma Saint John's journey to becoming a powerful executive and brand genius is marked by unconventional choices and a drive to prioritize her personal values.

Bozoma's Career Path Found Her Calling

Bozoma's professional life took a turn when she veered away from a career in medicine, an avenue she initially pursued. Her calling, however, was found in the bustling and vibrant world of New York City's advertising scene. It was there she truly found her destiny, recognizing her innate talent for branding and marketing which set her on the path to a successful career.

Bozoma Pursued Medicine but Was Drawn To Nyc and Advertising, Where She Found Her Destiny

Initially embarking on a path toward medicine, Bozoma's true passion was uncovered once she immersed herself in the creativity and energy of New York. This pivot to advertising not only aligned with her talents but ultimately revealed her true calling, leading her to her role as a celebrated marketing and branding expert.

Bozoma's Risk-Taking and Exit From Unhelpful Situations Drive Success

Bozoma is known not just for her marketing acumen but also for her bold approach to career choices, which includes a healthy dose of what she refers to as "selfishness." This mindset involves making decisions that best serve her personal and professional growth, even if they deviate from conventional wisdom.

Bozoma Values "Selfishness" and Prioritizing Herself, Even With Unconventional Choices

Embracing the idea of "selfishness," Bozoma Saint John has made car ...

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Bozoma Saint John's Personal Story and Career Journey

Additional Materials

Counterarguments

  • The term "selfishness" might be perceived negatively, and it could be argued that what Bozoma Saint John refers to as "selfishness" is actually self-care or self-prioritization, which is a more positive framing of making choices that serve one's own needs.
  • While personal tragedies can indeed be a catalyst for living life with urgency, it's also important to acknowledge that not everyone may have the capacity or resources to respond to personal challenges by making significant career or life changes.
  • The narrative of finding one's true calling can sometimes oversimplify the complexities and challenges of career transitions, and it might not be a relatable or feasible path for everyon ...

Actionables

  • Reflect on your career path by journaling to discover what truly excites you. Set aside 20 minutes each day for a week to write about moments in your career that felt the most fulfilling and energizing. Look for patterns in these reflections to identify what aspects of your work align with your passions, similar to how Bozoma Saint John found her calling in advertising and branding.
  • Create a "selfishness" roadmap for your career by listing down your top five professional and personal growth goals. For each goal, identify one action you can take that feels selfish but is actually in service of your growth. This could be as simple as dedicating an hour each week to learn a new skill or saying no to projects that don't align with your career trajectory.
  • Embrace urgency in your decision-m ...

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CEO Diaries: Bozoma Saint John on Growing Through Grief & Leading with Purpose

Advice On Being "Selfish" and Putting Yourself First

Bozoma Saint John shares insights on the need to prioritize personal happiness and self-care, advocating for a more "selfish" approach to life in which one's own satisfaction comes before all else.

Bozoma Urges Prioritizing Happiness, Even Through Tough Choices

Saint John suggests that after facing personal tragedy, such as the death of her husband Peter, there's a newfound urgency to not waste time and to prioritize happiness.

Bozoma Advises Leaving Unfulfilling Situations Despite Uncertainty

She advises against staying in places or situations that don't contribute to one's joy. Steven Bartlett conveys Saint John's career philosophy, which is to leave if she doesn't like something, rather than lingering in unfulfilling circumstances.

Bozoma Believes You Can't Help Others or Society Without Self-Care

Bozoma positions self-care as fundamental, emphasizing that one cannot be a great contributor to others or society without first being content with one's own life. Saint John voices that when she is happy with her own life, even placing it above her role as a mother, she is better able to contribute meaningfully to the world around her.

Bozoma Emphasizes Self-Awareness and Following Intuition

Bozoma Says to Know Yourself Deeply and Trust Your Inner Voice ...

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Advice On Being "Selfish" and Putting Yourself First

Additional Materials

Counterarguments

  • While prioritizing personal happiness is important, it's also necessary to balance self-interest with the needs and feelings of others, especially in close relationships.
  • Life often requires compromise, and while prioritizing happiness is vital, it's not always feasible to leave every unfulfilling situation, such as necessary but unenjoyable jobs or family obligations.
  • Self-care is crucial, but it's also important to recognize that sometimes contributing to society or helping others can require personal sacrifice.
  • While being content with one's own life is beneficial, it's also possible to contribute meaningfully to the world even when one is not fully content or is facing personal challenges.
  • Self-awareness and i ...

Actionables

  • You can create a "Happiness Inventory" by listing activities that bring you joy and scheduling at least one into your daily routine. This practice helps you actively prioritize personal happiness. For example, if reading is on your list, dedicate 30 minutes each evening to unwind with a book.
  • Start a "Fulfillment Journal" where you document your feelings about different aspects of your life, such as work, relationships, and hobbies. Use it to identify areas that consistently cause dissatisfaction, and plan steps to change or leave these situations. For instance, if you notice a pattern of stress related to a particular project at work, it might be time to discuss a different assignment with your manager.
  • Develop a "Self-Awareness Map" by reflecting on past decisions that felt right to you, regardless of their outcomes. T ...

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CEO Diaries: Bozoma Saint John on Growing Through Grief & Leading with Purpose

Skills and Mindset of an Effective Marketer

Bozoma Saint John outlines the essential qualities and approaches that set effective marketers apart, emphasizing the art of storytelling and the significance of curiosity.

Marketers Are Storytellers Who Make People Believe In a Brand

Bozoma believes that at the heart of marketing lies the ability to craft compelling narratives that resonate near to the truth. Marketers must be adept storytellers, ones capable of making people believe in the narrative they’re presenting.

Bozoma Believes Marketers Craft Compelling Narratives Near Truth

The best marketers, according to Saint John, are those who can create a story so appealing and near to the truth that it captivates and persuades the audience.

Bozoma Advises Marketers to Help People See a "Better Version" of Themselves, Not Promise Unrealistic Changes

She highlights the idea that marketing should focus on helping people see a better version of themselves rather than promising unrealistic changes. For instance, wearing a pair of Nikes doesn't make you LeBron James, but it might instill a more confident stride, thus reflecting a better version of the wearer.

Marketers Are Curious About People and Ask Questions

Another cornerstone of effective marketing, as Saint John advises, is a deep-rooted curiosity about people. The willingness to inquire why consumers make the choices they do, or prefer certain things, is a key skill for marketers.

Key Skill For Marketers: Curiosity About Consumer Choices

Understandin ...

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Skills and Mindset of an Effective Marketer

Additional Materials

Counterarguments

  • While storytelling is important, relying too heavily on narrative can risk overshadowing the actual value and functionality of the product or service.
  • Some critics argue that marketing that focuses on aspirational identities can perpetuate consumerism by encouraging people to seek fulfillment through purchases.
  • Understanding consumer behavior is important, but there is a risk of invasion of privacy with excessive data collection and analysis.
  • Focusing solely on self-reflection and empathy might overlook the need for hard skills and technical knowledge in marketing, such as data analysis and understanding of digital platforms.
  • The emphasis on crafting narratives "near the truth" could be seen as a tacit endorsement of stretching the truth, which might lead to ethical concerns about honesty in marketing.
  • The advice to not focus on s ...

Actionables

  • You can practice storytelling by creating a daily journal entry that weaves a narrative around your routine activities, focusing on the emotions and transformations experienced throughout the day. This exercise will help you find the compelling elements in everyday life, which can translate into authentic marketing stories. For example, if you made a new recipe, write about the process as a journey of discovery and how it reflects a part of your identity or aspirations.
  • Start a conversation with friends or family where you discuss their aspirations and how certain products or services could realistically help them achieve a better version of themselves. This will give you insight into how to frame marketing messages in a way that resonates with people's true desires. For instance, if a friend wants to be more environmentally conscious, discuss how a reusable water bottle isn't just a product but a step towards the lifestyle they want to lead.
  • Engage in active listening during your interactions, focusi ...

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CEO Diaries: Bozoma Saint John on Growing Through Grief & Leading with Purpose

Finding One's "Destiny" and Life/Career Path

Bozoma Saint John illuminates the idea of finding one's "destiny" by adopting an open-minded approach and ceasing the comparison to others' journeys.

Bozoma Believes "Destiny" Finds the Open-Minded

Saint John discusses the concept of "letting go and letting God," interpreting it as an active process of relinquishing preconceived notions. Saint John suggests that being open and letting go of certain thoughts or plans can lead to greater possibilities and guide one toward their destiny.

Bozoma Urges "Letting Go" Of Ideas to Allow New Opportunities

She advises against stubborn persistence on a failing path when there might be easier avenues ahead. Saint John conveys the importance of openness as a means to allow for the emergence of opportunities that one might not otherwise see.

Bozoma: Hone Skills and Trust Intuition to Find Your Path

Saint John speaks about not actively seeking her next CMO job but rather creating space for whatever comes her way. She talks about developing other skills and creating, feeling that her next opportunity lies in that space. Intuitively, she is drawn closer to what she is meant to do.

Bozoma Cautions Against Comparing Yourself to Others' Journeys

Saint John emphasizes the significance of focusing on personal growth rather than emulating the journey of another.

Bozoma Advises Against Career Emulation, Encourages Focusing On Your Best Self

Saint John reflects on living life on her terms, stating that she would be satisfied with her life if it were to end tomorrow because she has lived up to her desires and principles. She has made career moves not based on logical metrics but on intuition and what felt ri ...

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Finding One's "Destiny" and Life/Career Path

Additional Materials

Counterarguments

  • While openness to new opportunities is valuable, having a clear plan and goals can also be crucial for success.
  • Letting go of preconceived notions might sometimes lead to a lack of direction or focus.
  • Persistence is often a key factor in achieving success, and what might seem like a failing path could simply be a challenging phase that requires perseverance.
  • Intuition can be a powerful guide, but it should be balanced with rational decision-making to avoid impulsive choices.
  • Comparing oneself to others can sometimes provide motivation and a benchmark for setting personal goals.
  • Emulating successful individuals can offer a roadmap for one's own journey, provided it is adapted to fit personal circumsta ...

Actionables

  • You can create a 'Destiny Journal' where each day you write down one action you took that was outside your comfort zone. This could be as simple as trying a new food, starting a conversation with a stranger, or taking a different route to work. The goal is to physically track your openness to new experiences, which can lead to unexpected opportunities and insights about your path.
  • Start a 'Skill Swap' with friends or colleagues to diversify your abilities without formal education. For example, if you're good at writing and a friend excels at public speaking, offer to edit their written work in exchange for them coaching you on presentation skills. This barter system encourages the honing of new skills and trusting the learning process, which can contribute to personal growth and discovering your unique strengths.
  • Implement a 'No Comparison' ...

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