In this episode of Stuff You Should Know, the hosts examine the hospice care system and its evolution since the 1960s. The discussion covers the work of pioneers Elizabeth Kübler-Ross and Cicely Saunders, who transformed end-of-life care by introducing comprehensive support systems that address patients' physical, emotional, and spiritual needs.
The episode also explores the current state of hospice care in America, including Medicare coverage and the growing presence of for-profit providers. Through personal experiences and research findings, the hosts highlight both the benefits and challenges of the modern hospice system, from innovative pain management techniques to eligibility requirements that can affect patient care. The discussion includes insights into how different types of hospice providers approach patient care and the impact of various funding models on service delivery.

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Before the 1960s, terminal patients were often neglected by medical staff, seen as symbols of failure in an era celebrating medical triumphs. Two pioneering figures transformed this approach: Elizabeth Kübler-Ross, who advocated for dying patients after discovering their neglect in Chicago hospitals, and Cicely Saunders, who founded St. Christopher's Hospice in London in 1967. Saunders revolutionized end-of-life care by introducing innovative pain management techniques and establishing a comprehensive care model that included emotional and spiritual support.
Hospice care centers on providing a "good death" through pain management, support, and dignity. Following Saunders's concept of treating "total pain," hospice teams include nurses, doctors, social workers, clergy, and volunteers who collaborate to address physical, psychological, and social discomfort. Care is primarily provided in patients' homes, with hospice services supplying necessary medical equipment, medications, and support for family caregivers.
In 1982, the Reagan administration introduced Medicare coverage for hospice care as a cost-saving measure. This led to significant industry growth, with hospice centers increasing from 2,000 in 2001 to approximately 5,700 today. Medicare provides a daily flat rate to encourage holistic care. However, the government faces criticism for lax regulation enforcement, with no federal minimum requirements for hospice visit frequency.
As of 2024, 25% of hospices are owned by private equity firms, raising concerns about care quality. Studies show for-profit hospices charge Medicare 34% more than nonprofits while often providing minimal services to maximize profits. These providers frequently cut costs by reducing staff and services, potentially compromising patient care.
The hospice system faces several significant challenges, including rigid eligibility requirements based on a six-month prognosis rule. Josh Clark shares his personal experience with his father-in-law to illustrate how patients who stabilize may face disruptive "live discharges." Additionally, the system often places considerable strain on families who must either provide care themselves or find funds for additional support, particularly when dealing with for-profit providers who may offer only minimal services.
1-Page Summary
The history of hospice care marks a transformation from neglect of the dying to a compassionate approach to end-of-life care, thanks to pivotal figures like Elizabeth Kübler-Ross and Cicely Saunders.
In the era before the 1960s and '70s, doctors often spent minimal time with patients who had no prospect of a cure. There have been reports of hospital staff and visitors scurrying past the rooms of those in their final days.
The episode indicates that during a period when modern medicine was celebrating numerous successes, such as the sharp decreases in infant mortality and triumphs of vaccinations like the polio vaccine, incurably ill patients embodied the limitations of medicine. In a way, they served as symbols of failure amidst a larger narrative of scientific triumph.
Elizabeth Kübler-Ross' interaction with dying patients in Chicago hospitals' ICUs led to the discovery that they were frequently neglected. By interviewing and observing these patients, Kübler-Ross became an advocate for the needs of the dying and their families, asserting that they should be listened to and cared for, rather than ignored.
Cicely Saunders, through personal experiences and her conversion to Christianity, shaped the modern hospice movement. She initiated her medical studies at the age of 33 during the 1950s to add authority to her mission of enhancing care for the dying. After earning her medical degree and re ...
The History and Origins of the Hospice Movement
The concept of hospice care centers around providing a "good death," emphasizing pain management, support, dignity, patient comfort, and choices over seeking cures. Hosts discuss the interdisciplinary services provided by hospice care and its principles.
Hospice care is designed to enable a person to have a good death, which involves being free from pain, not suffering, and maintaining a level of control over the dying process. The hospice motto, "if you can't add more days to life, add more life to days," captures the focus on improving the quality of the remaining life instead of prolonging life at the expense of comfort.
Hospices are staffed with professional teams such as nurses, hospice doctors, social workers, bereavement counselors, clergy, and general aides, all collaborating to treat a patient's total pain. Cicely Saunders's concept of total pain addresses not just physical pain, but also psychological and social discomforts. The removal of visiting hour restrictions at St. Christopher's Hospice shows how the environment is tailored to the comfort of both patients and their families.
Hospice workers and volunteers provide a wide array of services — from bathing and housekeeping to performing music and personal care services like hair styling — all aimed at ensuring the patient's comfort. These workers also help with daily tasks such as shopping, babysitting, and even pet care, which significantly contributes to relieving burden on family caregivers.
Hospice focuses on supporting patients so they can stay in their homes comfortably, providing medical care, equipment, and assistance to family caregivers. The care team prioritizes comfort and personal choices over pursuing aggressive treatments, emphasizing activities and enjoyment tailored to individual prefer ...
The Core Philosophy and Services of Hospice Care
The U.S. government’s practices regarding hospice care, encompassing Medicare coverage and regulation of services, have shaped the hospice care industry since 1982.
Under the Reagan administration, the decision was made for the government to cover hospice care via Medicare as a budgetary move aimed at saving healthcare costs by potentially reducing hospitalizations.
With hospice care being covered by Medicare, the industry has seen significant growth, leading to an expansion of career opportunities in end-of-life care. Clark discusses this growth, noting the increase in hospice centers over the years—from 2,000 centers in 2001 to approximately 5,700 today.
Medicare incentivizes holistic care by providing hospice companies and agencies with a flat daily rate instead of paying per specific service or treatment given. This payment model encourages comprehensive care over itemized billing.
Despite the swell in the industry, the U.S. federal government’s regulation of hospice care is under scrutiny for its leniency and lack of specificity.
It’s a commonly held but mistaken belief that federal re ...
Government Policies and Funding in the Hospice System
The rise in for-profit hospice providers, increasingly owned by private equity and public corporations, brings attention to the issues connected with this trend, especially regarding patient care and costs.
A significant 25% of hospices in the U.S. are owned by private equity firms as of 2024. These for-profit hospices are under pressure to reduce costs and maximize profits, which may lead to them cutting staff and providing only the bare minimum treatment required by law. This cost-cutting approach to healthcare can potentially put patient care at risk, as for-profit entities may prioritize profit margins over the quality of care.
Without specific examples provided, the issue remains that the drive for profits might come at the expense of patient care. For-profit hospices may look for ways to reduce costs that are not always in the best interest of patients, such as reducing the number of staff or the quality of services provided.
Additionally, studies have shown that for-profit hospices tend to charge Medicare 34% more than their nonprofit counterparts. This indicates that the cost-saving measures taken by for-profit hospices do not translate into savings for the healthcare system but rather the opposite, with higher bills for the government and ...
Nonprofit vs. For-profit Hospice Providers: Issues With the Latter
The hospice system is designed to provide compassionate care for those in the final stages of a terminal illness, but it has faced serious criticisms and challenges that disrupt the continuity of care and place undue burdens on families.
Josh Clark shares a personal story to illustrate the difficulties arising from the hospice system’s rigid eligibility requirements. These requirements involve a patient having a terminal illness with an expectancy of six months or less to live, and not pursuing curative treatments. Clark highlights through his father-in-law's experience that the 6-month prognosis rule can be inapplicable when patients, like his father-in-law, stabilize and improve, leading to a "live discharge" from hospice. The discharge disrupts the patient's care, making it difficult to maintain a good death process.
Additionally, Clark comments on the fact that some doctors may steer patients into hospice too late, resulting in them only spending their last few days there, which does not permit them to experience a well-facilitated end of life. The discharge from hospice because of stabilization can happen when a patient's condition improves enough that they no longer meet the Medicare coverage criteria, making them ineligible for continued hospice care.
The in-home support provided by hospice can be lacking, and this can lead to significant adjustments in the lives of family members as the care responsibility is transferred from the hospital to the family. As a result, families must either devote time to caring for the patient themselves or find the funds to pay for care if affordable care from hospice is not available. While volunteers and professional hospice workers can offer respite to family caregivers, the insufficient support from hospice services often leaves families overwhelmed with the considerable burden of care.
The ...
Challenges and Criticisms of the Hospice System
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