In this episode of the Jocko Podcast, Ben Ingram shares his journey from a troubled childhood marked by substance abuse and institutional placements to finding purpose in the Marine Corps. Ingram discusses how military service redirected his life, his experiences as a helicopter crew chief including deployments and the loss of fellow Marines, and his transition to a successful civilian career in aviation maintenance.
The conversation explores the critical shortage of aviation mechanics and Ingram's response through Warriors in Need, an organization he founded to help military aviation maintenance technicians transition to civilian careers. Ingram explains how barriers in transition programs and lack of information prevent qualified veterans from obtaining civilian certifications, and details his organization's approach to providing targeted support, mentorship, and financial assistance to veterans who face high suicide risk after leaving the military.

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Ben Ingram's turbulent path began at age ten when his father abandoned the family. With his mother working multiple jobs, Ben and his siblings became latchkey kids without supervision. By eleven, Ben was drinking liquor from the cabinet, and by twelve he was raiding neighbors' medicine cabinets. His choices led to multiple institutional placements during adolescence, including a youth detention camp from which he escaped, leading to associations with older criminals who introduced him to drugs and exploitation.
At 18, Ben was involved in a self-defense shooting. The judge, recognizing Ben's lack of prior criminal record, dismissed the case but warned him to join the military or face harsher consequences. Ben left the courthouse immediately and took the warning seriously.
In 1992, at age 20, Ben enlisted in the Marine Corps—his "golden ticket." Homeless since his early teens, he was drawn to the Marine Corps after witnessing a family member in dress blues. With encouragement from a childhood friend now on recruiter duty, Ben received waivers, earned his GED, and excelled on the ASVAB.
At boot camp, Ben became platoon guide and quickly adapted to leading his platoon. Despite setbacks including a medical drop two weeks before graduation, Ben remained committed and graduated as company honor man runner-up. He continued to stand out at Camp Geiger before going through aviation training to become a helicopter crew chief.
The harsh reality of military service struck when Ben learned that Pete, his brother-in-law and a fellow Marine crew chief, was killed in a helicopter training accident. The sudden loss made Ben confront the real dangers of his chosen path and brought home the personal cost of service.
Ben deploys aboard the USS Essex in October 1994, just two weeks after getting married, for six months. The deployment takes the group through Hong Kong and Singapore before reaching Kuwait, where they operate at Ali As-Salim and conduct combat support, frequently flying at night using NVGs.
A memorable moment is the Christmas Eve red-alert mission to intercept an Iraqi vessel breaking UN sanctions. Ben and his crew arm the helicopters with live ammunition, marking a rare instance of potential combat operations. Though Navy SEALs ultimately resolve the mission, the experience brings visceral awareness of the military's deadly purpose.
Following Kuwait, the Essex battlegroup is redirected for United Shield operations off Somalia, where Ben conducts 20 helicopter missions, primarily SAR and evacuation flights, often flying under risk with tracer fire visible.
Ben describes how even in peacetime, danger is ever-present. Captain McKay, a Harrier pilot, disappears during a night flight off the Essex, and a week-long search yields nothing. Tragedy strikes again when a Huey crashes into the sea during a qualifications flight. Ben, in a trailing helicopter, watches his friend Justin Harris drown. He refuses to take photographs, fixating on guilt and believing preventative safety measures might have made a difference.
The psychological toll from these losses leads Ben to a lifetime of overtraining and hypervigilance. Driven by survivor's guilt, Ben pours energy into writing training syllabi, methodical safety protocols, and never taking operational readiness for granted.
Upon separation from the Marine Corps, Ben pursues an Airframe and Powerplant (A&P) mechanic license, leveraging his military experience through the FAA's military-to-civilian equivalency pathway. He passes rigorous exams to become an A&P mechanic, exemplifying how military training translates to valuable civilian certification.
Ben quickly secures contract work and is chosen for advanced Gulfstream factory training, becoming a certified Gulfstream mechanic. His career flourishes as he launches his own company managing multiple jets, and he eventually teams up with fellow Marine Nick Matthews to scale operations. Their business becomes one of the largest in their region, showing that military technicians can excel as innovators and business leaders.
The aviation industry faces a dire shortage of certified mechanics, a problem worsening each year. Ben Ingram, founder of Warriors in Need, has launched an initiative aimed at bridging this gap by helping military mechanics transition into civilian aviation careers.
Ben points out the sector is already short by 20,000 mechanics, with projections indicating a deficit of 30,000 within the next two years. Every year, roughly 200,000 veterans leave the military, and about 100,000 exit from aviation-related roles. Of those, 22,000 are trained as mechanics. Yet in 2024, the FAA licensed only 1,500 new mechanics from this pool, just 6.8% of qualified veterans. An estimated 5,000 technicians annually have the exact qualifications needed to simply take tests for A&P certification, but very few pursue this transition.
The drive behind Warriors in Need began with the suicide of Ben's longtime friend Josh Covarrubias, a gifted Marine mechanic who faced identity struggles and mental health challenges after injury. In November 2021, Josh took his own life. Feeling compelled to celebrate Josh's life, Ben started the Josh Covarrubias Memorial Track Day—a motorcycle event and fundraiser.
To continue funding this memorial and find a sustainable path of support, Ben bought an aircraft cleaning company, which served a dual purpose: providing retirement for the aging owner and generating funding for veteran events. When Ben needed a general manager, he reached out to Nick Matthews, a Marine veteran. Together they rapidly expanded the cleaning business tenfold, with success directly funding Warriors in Need. Recognizing the wider need, Ben expanded the annual track day into a multi-faceted event, introducing veterans to aviation industry opportunities and actively assisting them in pursuing A&P certifications.
Transitioning veterans are identified through military base partnerships, word of mouth, and programs like the TAPs event in Yuma, Arizona. Financial cost is a major barrier—obtaining A&P certification typically requires $10,000 to $12,000 in professional tools. Warriors in Need subsidizes exam preparation, covers FAA testing fees, and through a partnership with Snap-on, offers veterans 50% off essential toolsets. The organization partners with veteran-owned aviation schools, including Aftech Exams in Riverside, California, bringing over 200 veterans into the pipeline for A&P certification.
Despite the volume of qualified veterans, numerous institutional challenges remain. The military's transition program (TAPs) has changed little since the 1990s, applying uniform training across all career fields rather than tailoring it to high-demand professions like aviation maintenance. Even when veterans present with the right skills, inconsistent interpretations of FAA regulations by field office staff undermine progress. Underlying these issues is an identity crisis common among transitioning service members, with many struggling to recognize how their technical skills map into civilian careers.
The transition from military to civilian life is often challenging for veterans, particularly for those whose sense of purpose has been rooted in military structure and mission. Organizations like Warriors in Need provide targeted support, focusing on helping high-risk groups bridge the gap between military service and meaningful civilian employment.
Jocko Willink emphasizes that military life provides a clear sense of mission, daily goals, and structured environment. Leaving the military often results in the abrupt loss of this mission-driven environment, which can lead veterans down destructive paths. Notably, tactical aircraft maintainers face the second-highest suicide risk among all military specialties, with rates at thirty per hundred thousand compared to the national average of fourteen per hundred thousand.
Addressing this crisis, Warriors in Need targets high-risk aviation maintenance veterans, offering them civilian jobs that leverage their technical skills and provide a new mission, allowing them to continue serving their country in a different capacity.
A major barrier to successful transition is veterans' lack of information regarding how their military aviation skills translate to civilian credentials. Despite qualifications, many veterans face financial barriers such as exam fees, course costs, and expensive tools. Peer mentorship is key in easing the transition, with veterans guiding other veterans through the certification process. Clear career pathways exist in the aviation industry, allowing veterans to start as technicians and advance to higher roles such as Director of Maintenance.
Ben Ingram notes that broad VA programs, despite multi-billion dollar budgets, have not reduced veteran suicide or homelessness in a decade, mainly due to lack of targeted support. Unlike these broader approaches, Warriors in Need targets a specific, high-risk group and provides direct interventions. By partnering with veteran-owned aviation schools and securing corporate partnerships with tool manufacturers, Warriors in Need leverages existing infrastructure for resource efficiency and program scale. This model ensures that support is both tailored and sustainable, focusing directly on the veterans most at risk.
Ben Ingram recounts his move to Trans Exec, where he took over as Director of Maintenance for the largest privately-owned Gulfstream fleet of seven aircraft. Over three and a half years, Ben transformed the maintenance shop by building a committed 12-man team. Ben credits this turnaround to his adoption of leadership principles inspired by Jocko Willink, focusing on team culture and "extreme ownership."
At Solaris Aviation, Ben has flourished for almost four years, overseeing three multi-million dollar aircraft with a dedicated three-man team. He emphasizes the positive culture and loyalty that stem from genuine care, responsibility, and effective leadership.
The loss of Josh Covarrubias deeply affected Ben and the aviation community. To honor Josh's memory, Ben and his peers organized the Josh Covarrubias Memorial Track Day, creating an event centered on camaraderie and career networking for veterans. Ben notes a crucial insight: the aviation industry suffers from a severe shortage of qualified mechanics, while the military transitions about 22,000 aviation maintenance technicians annually. Converting just 5,000 of these veterans could resolve the industry's shortfall overnight.
Ben's guiding principle of "leave no man behind" underpins the founding of Warriors in Need, an organization dedicated to helping the 22,000 separating aviation maintenance veterans each year access civilian aviation careers.
Ben's track record of business success is demonstrated by his collaboration with Glenn Graham and Nick Matthews in growing an aircraft cleaning company from a solo operation into the largest in the Van Nuys-Burbank market, illustrating how commercial success can align with mission-driven hiring practices. Ben's credibility and reputation as a Director of Maintenance have lent crucial legitimacy to Warriors in Need, ensuring the organization is trusted and effective with both military veterans and industry partners.
1-Page Summary
Ben Ingram’s turbulent path began at age ten, when his father left the family. His mother worked days at an islet factory, nights at a liquor store, and weekends at a general store in Thomaston, Connecticut, leaving Ben and his siblings as latchkey kids responsible for themselves. With no supervision, the household quickly unraveled.
Without guidance, Ben spiraled into darkness. By age eleven, he was sneaking liquor from the cabinet, and by twelve or thirteen, he was raiding neighbors’ medicine cabinets. Early substance use became his coping mechanism.
Ben’s choices led to multiple institutional placements during adolescence. In one youth detention camp, he escaped with another detainee and soon became associated with older criminals, further exposing him to drugs and sexual exploitation.
At 18, Ben was involved in a self-defense shooting and was brought to court. The judge, recognizing Ben’s lack of prior criminal record, dismissed the case but sternly advised him to join the military or face harsher consequences if he returned. Ben took the warning seriously, left the courthouse immediately, and, despite a history of bad choices, saw the moment as an unlikely lifeline.
In 1992, at age 20, Ben enlisted in the Marine Corps—his “golden ticket.” Homeless since his early teens, he was drawn to the Marine Corps after witnessing a family member in dress blues. With encouragement from Todd, a childhood friend now on recruiter duty, Ben received waivers for his criminal record and tattoo, earned his GED, and excelled on the ASVAB, especially in technical skills. Training for the first time, Ben appreciated the promise of three daily meals and a bed at Parris Island.
Upon arrival at boot camp, Ben became platoon guide, initially due to his height. Unfamiliar with the role, he quickly adapted, leading his platoon and shouldering responsibility under the watchful eyes of drill instructors. Being guide brought both challenges and pride—when he was briefly relieved of the position as a prank, Ben realized he thrived with structure and responsibility and reclaimed his leadership position. Even during setbacks, including a medical drop two weeks before graduation, Ben remained committed, rejoined his platoon, and continued to lead. Despite a limp that weakened the platoon’s drill scores, they excel ...
Ben Ingram's Journey: Troubled Childhood to Military and Success
Ben Ingram joins his squadron in 1994, not realizing the extent of ship deployments until learning of an impending assignment aboard the USS Essex, part of a battle group that included the Garibaldi from Italy, Bella Wood, USS Ogden, and Constellation as the carrier. He deploys in October, just two weeks after getting married, for six months. The conditions on the Essex are demanding: surviving a hurricane with towering waves flooding the bow, tightly packing and securing helicopters in the hangar with chains, and strict rules prohibiting deck access during such storms.
The deployment takes the group through Hong Kong and Singapore before reaching Kuwait, where they operate at Ali As-Salim and a small forward position north of there. On the border, where Iraqis are building up forces, Ben’s unit conducts combat support, frequently flying at night using NVGs. Though considered a "dry era" for combat, the group constantly prepares for contingencies.
Ben serves as a crew chief, responsible for safely maintaining and prepping helicopters in high-risk scenarios, constant readiness, and direct support of both routine and urgent missions.
A memorable moment is the Christmas Eve red-alert mission: at 2 a.m., crews are awakened and briefed to interdict a vessel breaking UN sanctions leaving Iraq. Initially, Ben and fellow Marines suspect it’s a drill, but the gravity becomes clear as they arm the helicopters with live API rounds, not training ammunition. The palpable tension rises as Ben observes Cobras being loaded amid a red sunrise, marking a rare instance when live weaponry is issued for a potential combat op.
Ultimately, the mission is resolved by Navy SEALs, who board and take the ship within 30 seconds of insertion, leaving Ben and his helo crew on standby. The experience, though anticlimactic in its execution, sears into memory the visceral awareness of the military’s deadly purpose and the fine line between preparation and the real possibility of violence.
Following Kuwait, the Essex battlegroup is redirected for United Shield operations off Somalia. Ben conducts 20 helicopter missions into Somalia between February and April, primarily SAR (search and rescue) and evacuation flights, often supporting multinational forces. He describes the regular reality of flying under risk—locking and loading weapons, witnessing tracer fire, and extracting personnel and supplies—experiences that bring both adrenaline and a clear-eyed respect for the demands of military duty.
Ben describes the close-knit nature of the airwing, noting how even in peacetime, danger is ever-present. Captain McKay, a Harrier pilot, disappears during a night flight off the bow of the Essex—no oil slick, no flare, no debris is found, just the sobering reality that a fellow aviator is gone. This moment, and the week spent searching the sea, cements the unpredictability and latent threat inherent to military aviation, even outside combat.
Tragedy strikes again soon after with a Huey crash into the sea during a qualifications flight. Ben, in a trailing helicopter, watches in horror as the aircraft rolls off the ship and only four helmets surface. He sees his friend Justin Harris, a hydraulic specialist, drown. Ben refuses to take photographs, fixating instead on the guilt of high-fiving those same crew members moments before their deaths and believing preventative safety measures might have made a difference, though he acknowledges the reality often prevents perfect preparation.
The psychological toll from these losses leads Ben to a lifetime of overtraining and hypervigilance. He becomes known among friends and family for late-night drills and an obsessive focus on preparedness. Driven by an acute sense that complacency can cost lives, Ben pours energy into writing training syllabi, methodical safety protocols, and never taking operational readiness for granted—a dedication born from deep survivor’s guilt and a relentless desire to ensure no one is lost due to oversight.
Military Experiences: Deployments, Duties, Casualties, Responsibility Lessons
The aviation industry faces a dire shortage of certified mechanics, a problem worsening each year. Ben Ingram, founder of Warriors in Need, has launched an initiative aimed at bridging this gap by helping transitioning military mechanics into civilian aviation careers. The program was born out of personal tragedy but now fills a critical industry need while providing support and purpose for veterans.
Major industry sources, including Boeing, NBAA, and Embry-Riddle, warn of a rapidly escalating mechanics shortage. Ben Ingram points out the sector is already short by 20,000 mechanics, and projections indicate a deficit of 30,000 within the next two years. He notes that the shortage is multiplying annually without signs of improvement, outpacing all efforts made over the past 30 years.
Every year, roughly 200,000 veterans leave the military, and about 100,000 exit from aviation-related roles. Of those, 22,000 are trained as mechanics. Yet in 2024, the FAA licensed only 1,500 new mechanics from this pool, just 6.8% of qualified veterans. An estimated 5,000 technicians annually have the exact military occupation codes (MOS) needed to qualify for A&P (Airframe and Powerplant) certification by simply taking tests, but very few pursue this transition.
The drive behind Warriors in Need began with the suicide of Ben's longtime friend Josh Covarrubias, a gifted Marine mechanic who, after a traumatic accident and injury, faced identity struggles and mental health challenges. In November 2021, Josh took his own life, leaving behind family and friends deeply affected by his loss. Feeling compelled to celebrate Josh’s life rather than mourn him annually, Ben started the Josh Covarrubias Memorial Track Day—a motorcycle event, fundraiser, and celebration for friends and family that initially supported the Wounded Warrior Project.
To continue funding this memorial and to find a sustainable path of support, Ben bought an aircraft cleaning company from Glenn Graham, an aging owner in poor health. The purchase served a dual purpose: providing for Glenn’s retirement and generating ongoing funding for veteran events. When Ben needed a general manager, he reached out to Nick Matthews, a Marine veteran and longtime friend. Nick, already a general manager for the nation’s largest cleaning company but unhappy, joined Ben, and together they rapidly expanded the cleaning business tenfold. The success directly funded Warriors in Need, allowing for broader veteran outreach and more substantial career support.
Recognizing the wider need, Ben expanded the annual track day into a multi-faceted event, introducing veterans to aviation industry opportunities and actively assisting them in pursuing A&P certifications, addressing both the maintenance shortage and the employment difficulties faced by skilled veterans.
Transitioning veterans are identified through military base partnerships, word of mouth, social media, and programs like the TAPs event in Yuma, Arizona. After a single TAPs presentation, four veterans immediately entered the Warriors in Need pipeline, part of more than 200 annual contacts seeking career advice, resume help, or direct pathway support.
Financial cost is a major barrier for transitioning mechanics. Obtaining A&P certification typically requires an investment of $10,000 to $12,000 in professional tools—an expense many can’t afford upfront. Warriors in Need subsidizes exam preparation, covers FAA testing fees, and, through a partnership with Snap-on, offers veterans 50% off essential toolsets, cutting the cost burden by thousands. This was the program’s first major partnership, recognizing that mechanics in most general aviation jobs must supply their own tools.
The organization partners with seasoned, veteran-owned aviation schools, including Aftech Exams in Riverside, California, which has prepared military maintainers fo ...
Aviation Maintenance Shortage and Warriors in Need's Mission to Connect Military Mechanics With Civilian Careers
The transition from military to civilian life is often challenging for veterans, particularly for those whose sense of purpose has been rooted in military structure and mission. Addressing these challenges, organizations like Warriors in Need provide targeted support, focusing on helping high-risk groups—such as aviation maintenance veterans—bridge the gap between military service and meaningful civilian employment while supporting national infrastructure needs.
Jocko Willink emphasizes that military life provides a clear sense of mission, daily goals, and a structured environment where individuals collaborate to accomplish a shared purpose. This structure and sense of community offer both motivation and identity to servicemembers.
Willink further observes that leaving the military often results in the abrupt loss of this mission-driven environment. The disappearance of daily goals and camaraderie can lead veterans down destructive paths, with some confronting mental health crises. Notably, tactical aircraft maintainers face the second-highest suicide risk among all military specialties, with rates at thirty per hundred thousand compared to the national average of just fourteen per hundred thousand.
Addressing this crisis, Warriors in Need targets high-risk aviation maintenance veterans, offering them civilian jobs that leverage their technical skills, provide a new mission, and contribute to national infrastructure. Through such opportunities, veterans continue to serve their country in a different capacity, maintaining their sense of purpose and identity.
A major barrier to successful transition is veterans’ lack of information regarding how their military aviation skills translate to civilian credentials. Education on career equivalencies is essential so veterans understand how to use their existing training to begin new careers.
Despite qualifications, many veterans face financial barriers such as exam fees, course costs, and expensive tools required for civilian aviation careers. Providing subsidies for these expenses is critical to increasing access to these career paths.
Peer mentorship is key in easing the transition, with veterans guiding other veterans and sharing practical knowledge about civilian aviation careers, certification processes, and workplace expectations.
Clear career pathways exist in the aviation industry, allowing veterans to start as technicians and advance to higher roles such as Director of ...
Veterans Transition: Filling Industry Gaps With Education and Support
Ben Ingram recounts his move to Trans Exec, where he took over as the Director of Maintenance (DOM) for the largest privately-owned Gulfstream fleet, consisting of seven Gulfstreams. Acknowledging the immense challenge, Ben describes the experience as “drinking from the firehose.” He knew that if he could succeed here, it would solidify his place in the aviation industry. Over his three and a half years at Trans Exec, Ben transformed the maintenance shop by building a committed 12-man team. Together, they tackled significant projects, such as heavy 72-month inspections—which involve removing all control surfaces—and numerous engine changes and R&Rs on $80 million jets with 100-foot wingspans. Ben credits this turnaround and the team's effectiveness to his adoption of leadership principles inspired by Jocko Willink, focusing on team culture and ownership.
Ben shares that applying Jocko Willink’s “laws of combat” and leadership teachings was central to turning around operations at Trans Exec. He describes actively investing in his leadership development while there—reading Jocko’s book and striving to become the best leader possible. Ben reflects on earlier leadership missteps at Martin Aviation, admitting it “was not pretty,” which motivated him to improve. At Trans Exec, his focus on team cohesion and “extreme ownership” created a strong culture of loyalty and high performance, demonstrating that effective leadership correlates directly with operational success and retention.
At Solaris Aviation, Ben has flourished for almost four years, overseeing three multi-million dollar aircraft, including two Globals and a Gulfstream G550. Though the company manages hundreds of aircraft and has only one official DOM, Ben and his colleagues serve as maintenance supervisors and are considered extensions of the DOM. He manages all regulatory matters, scheduling, and daily servicing with a dedicated three-man team of two full-time staff and a contractor, supplementing with outside help as needed. Ben praises both the company and his crew, emphasizing the positive culture and loyalty that stem from genuine care, responsibility, and effective leadership across all aspects of the operation.
The loss of a close friend, Josh Covarrubias, deeply affected Ben and the aviation community. To honor Josh’s memory, Ben and his peers organized the Josh Covarrubias Memorial Track Day, creating an event centered on camaraderie and career networking for veterans. The gathering became an opportunity for shared remembrance as well as a springboard for practical impact—helping to connect military veterans with careers in aviation maintenance.
Ben notes a crucial insight: the aviation industry suffers from a severe shortage of qualified mechanics, while the military transitions about 22,000 aviation maintenance technicians annually into civilian life. He observes that converting just 5,000 of these veterans to civilian aviation maintenance roles could resolve the industry’s shortfall overnight. This realization fuels Ben’s commitment to supporting veterans in their transition, channeling his leadership and experience toward solving this problem.
Leadership: Leveraging Business Success to Empower Veterans In Their Next Mission
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