In this episode of Hidden Brain, host Shankar Vedantam and Bobby Parmar examine doubt and uncertainty as tools for better decision-making. Through examples like General Eisenhower's D-Day preparations and Parmar's own expedition experience, they explore how doubt can lead to more thorough preparation and improved outcomes, especially in complex situations. Parmar introduces strategies like "Anomalizing" to help identify early warning signs and explains how experts use intuition differently than novices.
The episode also features Emily Falk's insights on receiving and processing feedback effectively. Falk explains why feedback often feels like a personal attack and presents practical approaches for handling it constructively, including values affirmation exercises and reframing feedback as collaborative problem-solving. The discussion outlines how to maintain a balance between being open to feedback while protecting one's sense of self-worth.

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Shankar Vedantam explores how doubt, often viewed negatively, can be a powerful tool for growth and better decision-making. Bobby Parmar, author of "Radical Doubt," illustrates this through General Eisenhower's D-Day example, where public confidence was balanced with private doubt and preparation for potential failure.
Parmar argues that doubt is particularly valuable in complex situations. He introduces "Anomalizing," a strategy of noticing early warning signs, and advocates for using doubt to examine various solutions rather than rushing to certainty. Through his own experience leading a challenging expedition, Parmar demonstrates how stepping back to reassess situations can lead to better outcomes. He notes that while novices often treat intuition as definitive, experts use it as a starting point for questioning and strategy development.
The brain employs a "pause and piece together" system when experiencing doubt, but this can be overwhelmed during periods of acute stress. Parmar cautions that overconfidence and the need for certainty can blind individuals to potential risks, while confirmation bias often prevents people from seeking contradictory information after making decisions.
Emily Falk explains that feedback often feels like an attack on our identity because our brain conflates identity with values. This reaction is compounded by the fact that we judge ourselves by intentions while others see only our actions.
Falk suggests several strategies for handling feedback constructively, including values affirmation exercises for psychological distance and framing feedback as collaborative problem-solving. She emphasizes the importance of maintaining a balance between openness to feedback and discernment, recommending a "hopeful skeptic" approach that allows for growth while protecting self-worth.
1-Page Summary
Shankar Vedantam introduces the idea that doubt, typically seen as a negative trait, can actually be a powerful tool for growth, learning, and better decision-making.
Bobby Parmar, the author of "Radical Doubt," argues that doubt can be leveraged to transform uncertainty into sure-fire success, indicating that it can improve the decision-making process. He discusses the story of General Eisenhower on the eve of D-Day, illustrating how Eisenhower's public confidence was balanced by private doubt, preparing an acceptance of responsibility if the operation were to fail. Parmar himself experienced growth by stepping outside his comfort zone and embracing the uncertainties of a backpacking trip despite personal limitations, viewing it as an opportunity to learn and grow personally.
Parmar describes doubt as beneficial when dealing with complex situations. He suggests that people who focus on getting right answers and who crave certainty tend to dismiss different perspectives, underestimate risks, and become overconfident. He advocates for considering doubt as a productive tool for examining various solutions. Parmar highlights the strategy of "Anomalizing," where noticing early signals of deviation can lead to critical insights, and he discusses the premortem technique as a preventive strategy for identifying potential failures.
Parmar exemplifies good practice by recounting an expedition where instead of pressing forward or giving up when faced with a challenge, he and his students hiked back up a mountain to find the safest route. A study with military officers echoes this, showing that novices often treat intuition as the correct decision, whereas experts use their intuition as a hypothesis, ask questions, and build flexible strategies.
By pushing himself into uncomfortable situations, like a backpacking trip, Parmar sought to face and learn from doubt and uncertainty. This experience of navigating an uncertain situation led to significant self-reflection and growth over time. He learned valuable lessons about the decision-making process and the avoidance of uncertainty that has shaped his approach to doubt as a resource for better decision-making.
Vedantam and Parmar discuss brain functions related to doubt and uncertainty. The brain has a "pause and piece together" system, which functions to resolve conflicting interpretations and is crucial when we experience doubt.
During periods of acute stress, people tend to seek relief. This response can lead people to make impulsive decisions as an increase in protect system activity can overshadow the reflective thought process, hindering effec ...
The Hidden Power of Doubt and Uncertainty
Understanding the psychological roots of defensiveness and employing strategies to manage it can lead to more productive conversations and personal growth.
Emily Falk points out that the brain often conflates our identity with our values, causing trouble when we receive feedback because it may feel like a broader judgment of who we are, rather than advice or input. Shankar Vedantam adds that criticism tends to challenge our self-concept, often leading to instinctive rejection.
Vedantam and Falk discuss how we have access to more information about our intentions and the efforts behind our actions, which may be invisible to others who simply see the results. This discrepancy leads to a defensive reaction to feedback that feels like an attack on our identity.
Falk suggests that reflecting on core values, or what psychologists call values affirmation, can offer psychological distance. By focusing on core values, individuals can see that their worth isn't determined by whatever is being critiqued.
While not explicitly discussed, Sue's mature handling of criticism could be viewed as an analog to how a wise, patient mentor may respond to feedback. Imagining the reaction of a role model can help individuals adopt qualities of patience or wisdom, as suggested by Falk.
Falk talks about the strategy of framing feedback as a collaborative problem-solving exercise. By taking on the perspective of others, a more constructive conversation can pivot away from defensiveness. The use of hindsight bias and mental preparation can facilitate a constructive and less emotional response to criticism.
Falk articulates that thinking about feedback as a team effort towards problem-solving can be beneficial. It turns the process into a mutually supportive action rather than a one-sided critique.
Vedantam and Falk remark on the ef ...
Strategies For Reducing Defensiveness When Receiving Feedback
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