In this episode of Creating Confidence, Heather Monahan examines how professional coaching and external feedback help identify confidence issues that people often mistake for other professional challenges. Through the story of a high-level executive client and her own experiences, Monahan illustrates how people can recognize when they're undervaluing themselves and what steps they can take to address it.
The episode explores practical strategies for building confidence, from maintaining a file of positive feedback to taking immediate action on goals. Monahan discusses how investing in self-improvement and surrounding oneself with high-performing individuals can push people beyond their current limitations. She also shares her approach to maintaining confidence during uncertain times, including her experience during the pandemic and a challenging real estate transaction.

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Heather Monahan explores how professional coaching and targeted feedback can help identify and address confidence issues that many mistake for other professional shortcomings. She explains that external perspectives, particularly from coaches and advanced peers, are crucial for identifying blind spots and catalyzing personal growth.
According to Monahan, investing in self-improvement through coaching, training, or professional development demonstrates a commitment to growth. She emphasizes the importance of surrounding oneself with people who operate at higher levels and can push beyond current limitations.
Monahan shares the story of a high-level executive client who initially resisted feedback about her confidence issues. Despite being perceived as naturally confident, the client eventually acknowledged her tendency to view herself as lesser in certain settings. Through coaching sessions, she implemented new strategies and experienced significant transformation within just six weeks.
The client's breakthrough came during an interaction with a respected leader at her workplace, which helped her recognize how she had been undervaluing herself. With coaching strategies in place, she was able to tackle these challenges head-on.
Monahan openly discusses her own experiences with self-doubt, particularly during the pandemic when her speaking business disappeared. To combat uncertainty, she maintains a "fam love" file of positive feedback on her phone.
She shares a recent example of maintaining confidence during a challenging real estate transaction, where she successfully sold her condo for more than expected despite initial doubts. Monahan advises that building confidence comes from taking immediate action, whether through self-investment, setting clear intentions, or establishing concrete plans with deadlines. She emphasizes that confidence grows through consistent effort and the willingness to go above and beyond, such as crafting customized resumes and actively differentiating oneself from mediocrity.
1-Page Summary
Heather Monahan illuminates how coaching and targeted feedback play a pivotal role in recognizing and combating confidence issues that many mistake for other deficiencies in their professional lives.
It's often not until a third party steps in that personal limitations are brought to light. For one client of Monahan's, what appeared to be an articulation issue was revealed by coaching to be rooted in a lack of confidence. Monahan posits that it's easy to become blind to our own problems when operating within the same routines, stressing the importance of an external eye to identify those blind spots.
The impact of receiving such feedback can initially lead to resistance, as was the case with Monahan’s client; however, awareness catalyzes change. As the client began to understand the underlying issues, her approach shifted, and she started to project herself with renewed confidence.
Monahan also noticed the transformative power of higher-level peers giving feedback. Engaging with professionals ahead of oneself is a catalyst for self-reflection and growth. This exposure to advanced peers' insights can unveil growth areas that one might have previously overlooked.
Heather Monahan touts investment in self-improvement, such as hiring a coach, trainer, or consultant for one's specific needs. For instance, Monahan herself hired experts like an editor for her book and a professional writer for her book proposal, thereby gaining a strategic advantage by quickly acquiring necessary skills that otherwise would have taken much longer to develop.
Monahan further illustrates the ...
Coaching and Feedback's Role In Overcoming Confidence Issues
A high-level executive encountered and overcame her challenges with self-confidence with the guidance of her coach, Monahan.
Initially, the client did not see herself as having confidence issues. She was recognized as a strong, confident female. However, through her journey with coaching, she opened up to new perceptions.
The executive took Monahan by surprise with her vulnerability, which she publicly shared on social media. She acknowledged her confidence issues, specifically that she viewed herself as lesser in certain settings, impacting her confidence and voice. Over time, she applied the strategies that were discussed during her coaching sessions, which led to considerable progress in just six weeks.
The client's willingness to consider feedback and her dedication to working on her confidence led to a quick and significant transformation. She didn’t just take the feedback well; she actively employed techniques that were effective for her personal development.
An occasion arose where the executive interacted with a respected leader at her workplace.
Client's Journey In Addressing Confidence Challenges With Coach
Heather Monahan shares her personal experience with self-doubt and strategies to overcome these challenges. Despite her successes, she still encounters moments of uncertainty.
Despite the acclaim of her books, Monahan faced challenges when her speaking business vanished due to the pandemic. This abrupt change led her to contemplate a return to corporate America and rethink her career trajectory.
To combat feelings of doubt, Monahan maintains a "fam love" file filled with positive feedback on her phone. This file serves as a reminder of the reasons behind her chosen path, especially during challenging times.
Heather Monahan recognized that gaining new perspectives was crucial to identifying and tackling previously unseen issues, such as a lack of confidence. When made aware of the problem, she became empowered to address and overcome it.
Monahan recounts a real estate deal where she initially doubted her ability to sell her condo at a desired price. After consulting with another realtor and witnessing a neighbor's success, she managed to secure a contract to sell the condo for more than she expected. Despite the complexities of the transaction and the challenges of moving after 16 years, her confidence remains intact. Monahan attributes this to faith in finding a great new home despite the hurdles.
Emphasizing the importance of taking action, Monahan advises beginning with self-investment and reflection to build confidence. She shares her excitement ...
Speaker's Insights on Confidence, Self-Doubt, and Second-Guessing
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