In this episode of Creating Confidence, Heather Monahan shares insights about maintaining composure in challenging workplace situations and the importance of believing in one's worth. She explores how emotional reactions can impact professional relationships and offers practical strategies for managing overwhelming moments, including taking breaks and seeking advice from others.
Monahan discusses the role of faith in navigating uncertainty and provides concrete steps for building confidence. She explains how specific language choices and boundary-setting contribute to self-assurance, and demonstrates ways to foster confidence in others through genuine support and celebration of successes. Drawing from her experiences in both personal and professional settings, Monahan illustrates how surrendering control and maintaining an open mindset can transform challenges into opportunities for growth.

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Heather Monahan discusses the importance of maintaining composure in challenging workplace situations. She explains how losing one's temper can damage professional relationships and reputations, advising listeners to take breaks when feeling overwhelmed. Through personal anecdotes, she illustrates how seeking advice and maintaining an open mindset can lead to unexpected solutions, from discovering cleaning products to implementing better self-care practices.
Drawing from her experiences selling her condo and delivering speeches, Monahan shares insights about surrendering control to a higher power. She describes how turning to faith during uncertain times can transform challenging situations into opportunities for growth. Taking inspiration from Oprah Winfrey, who attributes her success to surrendering to God's plan, Monahan advocates for embracing uncertainty with trust rather than fear.
Monahan provides practical advice for building and modeling confidence. She recommends eliminating disempowering language, such as excessive use of phrases like "I feel" and "like," and encourages setting boundaries by avoiding automatic "yes" responses. Through examples of supporting her son and championing others' ideas in the workplace, Monahan demonstrates how celebrating successes and providing genuine support can foster a collaborative environment and build confidence in others.
1-Page Summary
In the face of workplace stress and personal frustrations, maintaining one's composure and an open mindset can lead to unexpected but much-needed solutions, as Heather Monahan illustrates through personal anecdotes.
The speaker recalls an incident where a team member lost their temper in a meeting, an event that is typically rare in a healthy work environment. This loss of temper caused long-standing issues within the team, sparking multiple side discussions and drastically impacting trust. This highlights the critical importance of remaining composed to avoid damaging one's professional relationships and reputation. The speaker advises taking a deep breath, responding thoughtfully and respectfully, and if necessary, stepping out of a situation to regain control.
Echoing this perspective, Heather Monahan discusses how losing one's temper can have lasting negative impacts. She advises that when feeling out of control, it is better to excuse oneself and take a break. She compares self-discipline, such as controlling one's temper, to teaching children they aren't rewarded for bad behavior.
After experiencing disappointment and frustration due to her friends making a mess at a party in her new home, Monahan was not only upset with her son but also with her friends for not respecting her space. Upon calling a friend for emotional support and advice, she learned about the "Magic Eraser" for cleaning marks she previously didn't know how to remove. This example illustrates the benefit of seeking advice, which can lead to discovering helpful resources previously unknown.
Monahan encourages staying open to new solutions and actively seeking them out via various sources, from podcasts to books. She speaks to the importance of being proactive and listening to different p ...
Dealing With Challenging Situations and Finding Solutions
Heather Monahan shares personal experiences that highlight the transformative power of faith and the liberation that comes from surrendering control to a higher power.
Through a series of unexpected events, such as a neighbor advising her to sell her condo which she eventually did despite setbacks, Heather interprets these as signs akin to a "hand from God." During the stressful process, she reached a point where she believed one must "turn it over to a higher power," trusting that the outcome will work out in the best interest for her and her son. This surrendering to a greater vision is echoed in how she approached a speaking engagement, foregoing her usual detailed preparations, trusting in a greater process.
Heather recognizes that if something is meant for her, God’s plan will allow it to unfold without undue difficulty. She refers to a metaphorical meme suggesting God's plan is much greater than one can imagine and is full of miracles. Heather mentions the profound impact of letting go and leading with blind faith, trusting that the right path will reveal itself. Even after losing the chance at a penthouse she loved, she chooses to believe something amazing will present itself, exemplifying her faith in positive outcomes despite unclear paths.
Heather reflects on the stress of selling her condo, including fears about the closing date and sale price, yet chooses to view the experience as an opportunity for growth and transformation. In a similar vein, amidst uncertainty about where to live next, she turns fear into excitement about new possibilities, reinforcing her belief in the transformative power of faith.
She takes inspiration from Oprah Winfrey, who attributes her success to surrendering to a vision greater than herself—God's plan. This mindset prompts Heather to consider that succes ...
Relying On Faith and Letting Go Of Control
Heather Monahan shares insights on how removing disempowering language and modeling confidence can inspire others and foster collaborative environments.
Monahan urges the importance of self-belief and the removal of certain phrases that can undermine self-assurance.
Monahan cites her own experience with her son, explaining how she bolstered his confidence in driving by reminding him of his past success operating a jet ski. She extends this principle to professional life, recommending the elimination of phrases like "I feel" from conversations to make statements appear more factual and less emotional, thus more powerful. Additionally, she insists on dropping "like" to avoid sounding uneducated, and avoiding the automatic "yes" to prevent being overwhelmed with others' unwanted tasks—encouraging boundary setting instead.
Using personal experiences, Monahan shares how avoiding disagreement to maintain harmony can be disempowering. She reflects on past instances of withholding better solutions due to fear of conflict. Monahan now advocates for respectfully expressing differing opinions and ensuring that disagreements are known to increase one's influence and to contribute positively to outcomes.
Monahan discusses the importance of support, feedback, and recognizing others' successes to cultivate confidence and a supportive atmosphere.
She believes in being her son’s champion—chee ...
Building Confidence and Encouraging Others
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