PDF Summary:The Outsiders: Eight Unconventional CEOs, by William N. Thorndike
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If you’re asked who the greatest CEO of the last century was, one name might naturally come to mind: Jack Welch. Sure, he achieved great financial return and is trumpeted by the press. But is Jack Welch really the greatest CEO of the century? According to the author of The Outsiders, no—not even close. There are CEOs who performed better during worse economic periods.
Studying companies broadly, the author ended with eight CEOs and companies with standout performance during the 20th century. Looking deeper into their management practices, he found virtually identical patterns to their management style and capital allocation decisions. These strategies were unorthodox but directly caused their outsized results. These CEOs and their management practices are the subject of The Outsiders.
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- Warren Buffett of Berkshire Hathaway rarely expects managers of his portfolio companies to contact him unless they have questions.
In contrast, typical companies tend to bulk up headquarters, featuring layers of vice presidents and MBAs. Not only does this increase overhead, but it also encourages office politics.
Decentralization also came in the form of spin-offs and tracking stocks. Instead of being buried within a large conglomerate, spin-offs gave individual business units more autonomy and better-aligned incentives with management.
Frugality
To outsider CEOs, cash was vital to the business, since it could be redeployed in their capital allocation strategies. Therefore, outsider CEOs cut operating expenses to a minimum. They avoided typical corporate perks like private cars and airline seats and kept headcount lean and efficient. When they acquired companies, they instilled this lean culture into the new company.
Focus on Cash Flow
Outsider CEOs resisted focusing on reported earnings, which present a muddled reflection of company performance because of capital expenditures, acquisitions, and other accounting artifacts. Instead, they focused on cash flow and then-innovative metrics like EBITDA (earnings before interest, taxes, depreciation, and amortization). This affected their operations deeply, from how they financed acquisitions to their compensation schemes for employees.
This relentless focus on cash flow also allowed them to avoid counterproductive distractions, such as costly acquisitions for the sake of growth that would later prove unprofitable.
Focus on Shareholder Returns
Typical CEOs let their egos get involved in strategic decisions. They enjoy empire building, growing revenue and headcount without concern for profit or long-term outcomes.
In contrast, outsider CEOs focused on shareholder value as their top priority. Having low egos, they didn’t hesitate to shrink the size of the company if it meant better returns to shareholders. For instance, Henry Singleton of Teledyne actively spun out businesses, believing they would independently perform better than under one large umbrella. This reduced the size of Teledyne but improved total shareholder performance.
Minimal Interaction with Investors
Outsider CEOs saw investor relations as a waste of time. They spent little time talking to Wall Street and managing expectations. Instead, they preferred to spend their time on the business. Most of the companies were situated outside the financial Northeast, in places like Omaha and Denver, where they would be insulated from the conventional wisdom of Wall Street.
No Particular Stroke of Luck
Outsider CEOs outperformed because of how they managed their businesses, not because of idiosyncratic strokes of luck, like intellectual property advantages or groundbreaking new ideas. Other than management, they didn’t have any discernible advantages over their peers, and so their outsized performance can be attributed directly to their management and capital allocation strategies.
In contrast, some high-profile CEOs like Steve Jobs or Mark Zuckerberg had highly unusual circumstances. They had powerful new ideas taking advantage of technology trends, and they executed the ideas relentlessly. These situations are unlike those facing most business managers, and so lessons of a Steve Jobs or Zuckerberg are rarely generalizable to the business community at large.
Strong COOs as Partners
Among outsider CEOs, there was a pattern of having COOs who focused on day-to-day operations, while the CEO focused on long-term strategy and capital allocation. In essence, the COO generated the free cash flow, and the CEO spent it.
Examples:
- Capital Cities Broadcasting: Tom Murphy was CEO and the capital allocator. Dan Burke was COO and managed their media stations.
- Teledyne: Henry Singleton was CEO and the capital allocator. George Roberts was President and enforced results at its portfolio companies.
- Washington Post: Katharine Graham was CEO. Dick Simmons was COO and demanded operational excellence from its newspaper and media properties
Flexibility
Outsider CEOs tended to be strategically flexible, changing company strategy as the circumstances required. Rather than adhering to a preset strategy, outsider CEOs evaluated all possible options at each point in time, then chose the option that was best.
For example, General Dynamics aggressively sold business lines like Cessna during one phase of the company’s turnaround, then decades later reversed course and acquired large businesses like Gulfstream when the environment had changed.
Likewise, at one time, share buybacks might be the best use of cash; in another time, using high-priced stock to buy companies might be preferable.
Personal Negotiations
The outsider CEOs tended to negotiate directly instead of through a layer of advisers.
Examples:
- When running Ralston Purina, Stiritz made his acquisitions through direct contact with the sellers, avoiding auctions whenever he could.
- Warren Buffett avoids auctions for businesses. Instead, he prefers that owners call him and offer a price, with Buffett returning his answer within 5 minutes.
Focusing on the Important Factors
When making capital allocation decisions, outsider CEOs avoided complicated financial models and pages of analysis, which they knew to be imprecise. Instead, they tended to simplify understanding of a business down to a handful of key assumptions—market growth trends, competitive dynamics, and cash flow. This allowed them to make fast decisions when an opportunity appeared.
Personality and History
The outsider CEOs also showed patterns to their personalities that informed how they ran their businesses.
Independent Thinkers
Outsider CEOs preferred to come to their own conclusions instead of following conventional wisdom. They were analytical and rational about their businesses. All were quantitative people, with more having engineering degrees than MBAs.
This independent thinking often led to unorthodox practices, such as buying back shares when none of their peers were, or ignoring traditional measures of value like reported earnings and book value. But even when observers were skeptical, outsider CEOs cared little what others thought. This iconoclast personality allowed them to avoid the peer pressure of imitating other CEOs.
They were also broad thinkers, familiar with a variety of industries and disciplines, which translated into new perspectives and approaches. Using the metaphor of a “hedgehog,” who knows one thing very well, or a “fox,” who knows many things, the outsider CEOs were foxes. For example, Bill Stiritz of Ralston Purina had an unusual blend of marketing acumen and financial astuteness.
New to the Job
The CEOs featured in the book were first-time CEOs, with little management experience. Only two had MBAs. In fact, many were new to their industries. This inexperience might have helped their management, as they were unbound by conventional wisdom and built their practices independently, from first principle.
Understated
Outsider CEOs were humble and did not seek the spotlight. They avoided magazine covers and public talks. They weren’t considered charismatic. They were not household names in business, and so few people other than sophisticated investors and company fans know about them. They lived seemingly boring lives and were happily married. They were patient and tolerated waiting long periods of time for compelling opportunities to arise.
Again, this did not mean timidness. When outsider CEOs saw a great opportunity, they acted boldly and decisively.
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