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In The Captain Class, sports journalist Sam Walker overturns the conventional wisdom about what makes a professional sports team excel. He argues that the most important factor in team success isn’t star talent, coaching, or financial resources—it’s the team captain. This is because team captains have the unique ability to motivate fellow players to elevate their performance through the examples they set and the relationships they build with their teammates.

While effective team captains vary in their personality and play style, all of them exhibit four key leadership traits: self-sacrifice, perseverance, one-on-one relationships, and nonverbal communication. Walker argues that these aren’t rare gifts, but traits almost anyone can adopt through effort. This guide explores these traits in greater detail, offering insights for managers, supervisors, and other leaders of high-performing teams. You’ll learn why Hollywood’s portrayals of sports leaders are typically wrong, and why star players are often a poor choice for leadership roles. We’ll also discuss the psychology behind sports leadership and the historical context surrounding Walker’s examples.

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As an example of sacrificing likeability, Walker highlights a rivalry in the 1996 Olympics. The two strongest teams in women’s volleyball were Cuba and Brazil. Mireya Luis, Cuba’s team captain, decided that she would try to undermine her opponents’ confidence by hurling insults, swear words, and slurs across the net, and she encouraged her teammates to do the same. The Cubans earned two yellow-cards for bad behavior during their match with Brazil, their coach told them to stop, and a brawl broke out afterward as tempers reached a breaking point. However, Walker argues that the strategy worked—the Brazilians began making mistakes as the cruel words got into their heads, and Cuba won.

(Shortform note: Mireya Luis’s verbal attacks in the 1996 Olympics may have been an effective tactic, but it’s not without risk. Game theory can help us understand the consequences: When one team gains advantage through psychological aggression, opponents face a choice—either maintain restraint and risk losing, or reciprocate with similar tactics. If both sides escalate, the competition may turn into a cycle of hostility, eroding cooperative norms and destabilizing the sport. This is why the Olympic Charter calls on athletes to show one another respect and set rivalries aside in a spirit of friendship.)

Walker notes that great team captains’ willingness to be disliked extends beyond referees, fans, and opponents: They’re also unafraid to talk back to their coaches and managers. Some have even gone so far as to criticize their coach’s decisions in public during interviews and press conferences. Walker explains that this is because the greatest team captains aren’t playing for the approval of coaches or fans; they’re playing to win.

To illustrate this, Walker discusses the German soccer captain Philipp Lahm of the Bayern Munich team. In 2009, Lahm was frustrated with the team’s management practices. Specifically, he felt that the managers just hired good players with impressive records, even though they were used to playing in very different formations and didn’t fit together as a team.

When the team’s management wouldn’t hear his perspective, Lahm gave a detailed, candid newspaper interview where he publicly outlined his critique. The managers were furious, gave Lahm an enormous fine, and called him into a two-hour disciplinary meeting. However, Walker notes that this controversy marked a turning point in the team, as management began choosing players who fit the team’s playing style, which helped the team’s fortunes improve. Walker argues that Lahm put the success of his team above his personal standing, with the result that his critique finally got through.

(Shortform note: Philipp Lahm’s public critique of Bayern Munich illustrates what leadership theorist Ronald Heifetz calls “adaptive leadership.” This theory maintains that some problems can’t be solved by expertise or authority alone and may require changes in strategy or structure. His view distinguishes between technical challenges—clear problems with known solutions—and adaptive challenges, which are ambiguous, contested, or require shifts in values, habits, or loyalties. Lahm faced an adaptive challenge because the team’s management wouldn’t listen to his critiques through the normal channels of communication. Therefore, he adapted by finding a solution outside of the team’s normal expectations for player conduct.)

Standing Up for Teammates

Team captains’ willingness to lean into conflict despite the personal cost also allows them to stand up for their teammates. This makes players feel valued and supported, which empowers them to play their best. (Shortform note: According to some psychologists, standing up for teammates may improve their performance by creating a greater sense of psychological safety—a team member’s sense of how safe it is to take interpersonal risks such as admitting mistakes, asking questions, or challenging decisions. Psychological safety creates more room for collaborative problem solving, experimentation, and personal growth—all of which are necessary for teams to succeed.)

As an example, Walker tells the story of Valeri Vasiliev: When the Soviet men’s hockey team suffered a humiliating defeat to the US in the 1980 Olympics, the coach and team agreed that they’d all share responsibility equally. However, on the flight home, the coaches went back on their word and began blaming individual players when they thought the team was out of earshot. When Vasiliev overheard them betraying his teammates, he reportedly flew into a rage, grabbed his coach by the neck, and threatened to throw him out of the plane.

The next year, Vasiliev’s teammates showed their trust in him by voting him team captain. Under his leadership, the Soviets dominated the sport for three years, outscoring their opponents 63-16 in the 1981 world championship. However, Vasiliev’s hot-tempered loyalty also forced him into early retirement. When the Communist Party asked him to spy on his teammates, Vasiliev not only refused, but punched the apparatchik (Soviet political agent) who asked, effectively ending his hockey career. The team’s winning streak declined a year after he left, and Walker argues that Vasiliev’s ferocious loyalty to his teammates had inspired them to play their best.

Ice Hockey as a Microcosm of Soviet Politics

According to some sports experts, the Soviet hockey team led by Vasiliev contained many of the larger political contradictions that eventually undermined the USSR. Hockey was the Soviet Union’s most popular sport, so the nation invested heavily in training and coaching as a means to prove its superiority to the West. In particular, the Communist government saw this as an opportunity to showcase the power of its country’s collectivist ethos. The team adopted a fluid, passing-heavy style that emphasized team dynamics over individual stars in contrast to US and Canadian hockey at the time.

However, this image of egalitarianism was largely a veneer covering a rigid, top-down hierarchy of managers and coaches, whom the player Viacheslav Fetisov accused of treating team members as “ice robots.” This mirrored the political dynamics of the Soviet Union, in which a public image of camaraderie was belied by its narrow, top-down authoritarianism. The tension between these forces runs through Walker’s account of Vasiliev, who tried to embody authentically team-focused leadership, but was undermined by a dominating hierarchy instead.

Ice hockey continued to reflect the contradictions of the USSR as the empire began to collapse. While many Russians were defecting to the West to escape authoritarian rule and economic hardship, hockey players followed suit, leading to an influx of Russian hockey talent to the US and Canada, including Fetisov and Alexander Mogilny. In particular, the famous “Russian Five” line of the Detroit Red Wings brought Soviet-style team chemistry to American hockey, winning back-to-back Stanley Cups in 1997 and ’98.

Trait #2: Perseverance

According to Walker, great team captains also display exceptional perseverance. This could show up in several ways, such as:

Playing through injuries and illness. Walker highlights the example of Canadian hockey legend Maurice Richard, who scored the game-winning goal in a playoff game in 1952, despite playing with a concussion.

Always playing for victory—even in games that seem lost.

Staying focused on games that look like easy wins so their opponent can’t make a comeback.

Demonstrating a strong commitment to practice and continual improvement. Walker cites the example of baseball catcher Yogi Berra (New York Yankees, 1946–1963), who began his baseball career as an exceptional hitter but a weak catcher. However, by intentionally working on his fundamentals year after year, Berra eventually became one of the best catchers in Major League Baseball.

(Shortform note: In Grit, Angela Duckworth argues that this type of exceptional resilience is part of a larger character trait she calls “grit,” which consists of both perseverance and passion. She describes perseverance as the ability to overcome setbacks, work hard, and finish goals. Meanwhile, passion is a long-term commitment to a single goal or direction. So, for example, playing hard through illness and loss would fall under perseverance, but staying focused to prevent an opponent’s comeback or committing to practice and improvement like Berra would count as passion. She argues that both qualities are essential for success.)

Walker writes that perseverance helps win games because it sets an example for other players and inspires them to play their hardest as well. Due to a phenomenon psychologists call “the Ringelman effect,” people tend to slacken their efforts in situations where they can depend on others. However, this can be overcome through “emotional contagion,” where someone’s emotions naturally influence those of the people around them. So, when someone on the team clearly makes an exceptional effort, other players will try to match by increasing their own. Therefore, great captains elevate their teammates with their own show of grit.

How Group Norms Shape Effort

Walker identifies emotional contagion as the primary reason that high effort from team captains motivates players to overcome the Ringelman effect. However, some researchers argue that a different set of group dynamics is also at work. According to some effort research, people decide how much effort to expend using a personal cost-benefit analysis. Because expending effort is costly, people tend to avoid it unless the value of the potential rewards appear worth it.

However, people place a high value on fitting into groups and following group norms. Therefore they’ll expend a high cost in effort to fit in with the team. By expending more effort themselves, team captains establish it as a group norm, incentivizing their teammates to follow suit. Significantly, some studies have found that this principle works even when participants don’t see each other or they complete their tasks at separate times. This suggests that group norms work independently of emotional contagion, which requires people to be close enough to sense each other’s emotions.

Emotional Control

Walker notes that one of the most important ways team captains show perseverance is by setting aside their emotions during the game. He cites examples of players giving their all in spite of going through personal tragedies and crises outside of sports. He also argues that great captains don’t lose their tempers in frustrating situations. By controlling their emotions, captains are able to stay focused on leading their teams to victory, and they set an example for other players to control their emotions as well.

(Shortform note: In The Obstacle Is the Way, Stoic author Ryan Holiday offers two strategies for managing your emotions under pressure. First, expect set-backs and obstacles: Challenging situations (like strong opposition in sports) are more frustrating when they surprise us than if we’d planned for them. So, it’s better for athletes to anticipate a struggle than an easy win. Second, Holiday says to clearly distinguish between what’s in your control and what’s not. If something is controllable, feeling upset can motivate you to action. If it’s not, getting emotional is a waste of energy better spent elsewhere. For example, if it rains during a game, it’s more useful to adjust your play to the conditions than to get upset about the weather.)

To illustrate emotional control, Walker highlights the story of Jérôme Fernandez, captain of the French handball team (2009). A few days before he was set to play in the world championship match against Croatia, Fernandez learned that his ailing father only had a short time to live. He considered going home to see his father instead of playing, but his parents, who had always supported his athletic career, encouraged him to play instead. Fernandez didn’t tell his teammates what he was going through because he didn’t want to take their minds off the game.

He not only played through the emotions, but used it as motivation. Fernandez decided to play for his father; he wanted his father to see him win the world championship before he died. When the French won (after Fernandez scored the game-clinching goal), instead of joining the celebration, Fernandez broke down in tears. Only then did he tell his teammates what he was going through. In the end, he made it home in time to see his father and brought his gold medal with him.

(Shortform note: When Fernandez used his grief to motivate himself to play even harder, he drew on a key psychological resource: the freedom to choose. In Man’s Search for Meaning, psychologist Victor Frankl writes that no matter how bad life gets, we can always choose how we respond to our circumstances. We’re also better able to make the sacrifices required to endure adversity if we believe we have a strong reason for doing so—a purpose that makes our suffering worthwhile. By deciding to play “for his father,” Fernandez was able to provide himself a reason that made his sacrifice worthwhile, which gave him the strength to persevere despite his challenging circumstances.)

Trait #3: One-on-One Relationships With Teammates

According to Walker, great team captains cultivate one-on-one relationships with each member of their team. Contrary to Hollywood portrayals, team captains almost never give inspiring speeches to the whole team at once. Instead, they maintain consistent, informal communication with all team members, tailored to the individual and the situation. This plays two important roles: First, communicating with team members one-on-one makes them feel supported and helps them bounce back from setbacks or disappointments. Second, one-on-one communication allows team captains to provide players with feedback to help them improve their game, such as letting them know when they’ve made the wrong play.

(Shortform note: Leadership expert Kim Scott (Radical Candor) clarifies why individual, face-to-face conversations are the most effective way for leaders to deliver feedback. She explains that when you talk to someone in person, you’re able to see their reactions in real time. This allows you to re-calibrate your feedback to make sure that your message is received and understood without harming your relationship with your team member.)

Walker writes that baseball catcher Yogi Berra was an exceptional communicator because he made time to get to know all the pitchers he worked with, sometimes holding in-depth conversations about their approach to different batters. He used these relationships to improve his pitchers’ performance, knowing when to crack a joke to ease tension and when to push pitchers to step up their game. While Berra wasn’t officially a team captain, he was widely recognized as the Yankees’ informal leader because the team lacked an official captain for most of his career.

Emotional Intelligence

In his ability to improve pitchers’ performance by managing their moods, Yogi Berra displayed a high level of what psychologists call emotional intelligence (EQ). According to Travis Bradberry and Jean Greaves (Emotional Intelligence 2.0), we can better understand how to develop EQ by recognizing that it consists of four separate skills that work together and build on each other:

  • Self-awareness is recognizing your emotions in real time and understanding your behavior patterns over time—the foundation of EQ.

  • Self-management is using that awareness to regulate your behavior, choosing how to respond to emotions.

  • Social awareness is being able to accurately read others’ emotions and motivations by shifting your focus from yourself to them.

  • Relationship management is using all three of the previous skills to build and sustain strong relationships; this requires understanding both your responses to others and their responses to you.

According to mental health experts, working on these skills to develop a higher EQ will make you a much better communicator. People with high EQs are better able to understand how their messages are received, which allows them to adjust and personalize their communication to make sure the other person understands what they’re trying to get across.

Trait #4: Nonverbal Communication

Finally, Walker explains that effective team captains use body language to motivate their teams. This could take the form of a dominant posture and an intimidating glare, or it could take the form of ritualized body language, such as team dances or cultural performances. Walker explains that these displays motivate teammates through emotional contagion—team captains influence their teammates’ emotions, instilling them with confidence and the competitive drive to win.

(Shortform note: Experts shed light on how body language can have such a powerful impact on people’s moods. They argue that whether we intend to or not, our bodies constantly send signals about how we feel via overt or minute gestures and micro-expressions. The relationship between body language and mood is also cyclical—when we adopt the body language of an emotion, it reinforces that emotion and makes us feel it more deeply. So, when teammates engage in shared rituals and body language, they’re each working themselves up into a heightened emotional state—and transmitting those feelings to everyone else, intensifying the entire team’s mood.)

To illustrate the power of body language, Walker writes that at the beginning of each match, the New Zealand All Blacks’ team captain leads them in performing the Haka, a traditional Maori warrior dance. Historically, Maori warriors performed the Haka before going into battle: The dance consists of striking a series of threatening poses while shouting in unison and was performed to intimidate enemies and rouse the warriors’ fighting spirit. Walker argues that this dance rouses the fighting spirit of rugby players as well, preparing them to compete with courage and intensity.

Reviving the All Blacks Haka

In Legacy, James Kerr explains how the Haka became such a powerful and enduring part of the team’s culture. Though the team had been doing it for years, by the mid-2000s, most of the players had lost their connection to the dance. It’d become a perfunctory performance that seemed more related to the team’s brand rather than the players’ performance.

To revive this tradition, management brought on an expert in Maori culture who held discussions with each of the players about their heritage and cultural background. He led them in creating their own version of the dance, one that incorporated personal meaning from a wider range of players and heritage. This gave the players a sense of ownership over the ritual, allowing the team to invest themselves in the dance again and reap the performance benefits that Walker describes.

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