PDF Summary:The Fast Forward MBA in Project Management, by Eric Verzuh
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Project management is a crucial discipline for navigating increasingly complex projects in today's climate of rapid change. In The Fast Forward MBA in Project Management, Eric Verzuh explores the foundations, principles, and best practices of effective project management.
Through practical techniques and real-world examples, Verzuh demonstrates how to lead project teams, establish boundaries, break initiatives into manageable tasks, set realistic schedules, and ensure projects are completed on time and within budget. He also examines emerging Agile approaches designed for speedier, more flexible software and product development.
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- Teams need a system to illustrate the interconnections between tasks and to inform others about changes that may affect their responsibilities.
- The techniques employed to collect and share information regarding the project's progress, budget conformity, timeline maintenance, scope, and the identification of current and potential future obstacles and hazards.
- To guarantee that every involved party has a unified understanding, it's essential to convey the decisions taken by clients and leadership through the proper approval pathways.
A comprehensive plan for project communication should include all these elements.
Strategies to Encourage Communication Among Remote Teams
Teams are frequently dispersed across multiple sites, particularly in industries experiencing a shortage of essential skills or the specific expertise required for the project. Leading a dispersed team presents additional challenges in communication, so it's beneficial for remote teams working on projects to utilize all previously mentioned techniques and strategies, including intentional efforts to foster informal collaboration among participants. Project managers must exhibit advanced leadership abilities to foster team growth, establish a robust team environment, and adeptly navigate the complexities involved in managing teams that are distributed across various locations. Virtual teams begin their cooperative efforts by meeting face-to-face at the start of the project, set up more formal communication guidelines, and utilize technological solutions such as video conferencing.
It is crucial to guarantee that activities pertaining to transitions and the integration of knowledge are carried out to completion.
Projects invariably come to an end. Focusing exclusively on carrying out the project while neglecting the vital tasks required for its thorough completion is often overlooked. The culmination of the project is signified by the finalization of all deliverables, yet the complete effect of the transformation induced by the project isn't fully acknowledged until the project has been officially closed and the team members have been discharged from the project. Advancing through the various phases of the project requires meeting certain responsibilities, which may lead to ongoing activities or the commencement of a subsequent phase of development. Securing official endorsement from customers regarding the project's results boosts their involvement and satisfaction.
Eric Verzuh underscores the importance of meticulously documenting each triumph and challenge linked to the project in order to improve decision-making for future projects. Neglecting the proper recording and organization of this data leads to the project team losing a significant opportunity for growth and lacking a solid basis for continuous improvement.
Other Perspectives
- While teamwork and sound judgment are crucial, individual accountability and clear roles can sometimes be equally important in ensuring project success.
- Unified goals are important, but flexibility and adaptability to changing circumstances can also be key to managing a successful project.
- The emphasis on the project manager's role in guiding stakeholders might underplay the importance of self-organizing teams and distributed leadership models.
- The challenges of authority over team members may sometimes be overstated; in many organizations, project managers do have significant influence over their teams.
- The comparison of starting a project to exploration might not always hold true, as some projects are highly predictable and follow established patterns.
- Building trust and credibility is important, but overemphasis on personal sway may overlook the need for formal processes and accountability in project management.
- The focus on integrity and outstanding outcomes might not address the systemic issues and constraints that can prevent project managers from achieving these ideals.
- The idea that fostering team growth is within the control of the project manager may not account for external factors that can impact team dynamics.
- Tuckman's model of team development is useful, but it may not be universally applicable or reflect the complexity of all team interactions.
- The concept of resilience is important, but it might not address the need for proper resource allocation and workload management to prevent burnout.
- The importance of foundational principles and diversity is highlighted, but the text does not address how to handle conflicts that arise from diverse viewpoints.
- Effective communication is emphasized, but the text does not explore the potential for information overload or the challenges of communication in large, complex projects.
- The strategies for remote team communication may not consider the nuances of cross-cultural communication and the potential for miscommunication due to language barriers.
- The focus on project closure and knowledge integration is important, but the text does not address how to maintain momentum and engagement as a project winds down.
Effective project management hinges on the application of essential processes and techniques.
The author acknowledges that unless the methodologies and strategies correspond to the concrete components and duties of a project, as well as the specific results a manager must formulate from the beginning to a comprehensive, actionable plan, they might appear speculative or hypothetical. The following segments will explore common challenges and strategies to surmount them, confirming the project's practicality and successful execution.
Creating a rationale for initiating a project in a corporate setting.
Identifying the primary impetus for initiating a project often constitutes the most pivotal decision. The commencement of a project involves pinpointing a problem or an opportunity for improvement, which is then meticulously analyzed to construct a business case that addresses the identified circumstances. A well-defined business case presents the goals and justification for the undertaking, delineates the anticipated benefits, and lists the estimated costs.
Prioritizing company initiatives.
Organizations frequently face situations where they need to develop an approach to select and prioritize projects because resources are limited and there are numerous possible endeavors. Verzuh advises creating a formalized plan for prospective projects. The structure of the project business case is designed to standardize the presentation of essential justifications and expected results, making it easier for the decision-making committee to compare various projects.
The business case embodies the value proposition of the project.
The justification for a project must provide a detailed account of both its quantifiable benefits and costs, as well as those that cannot be easily measured, outline the project's boundaries and desired results, highlight potential obstacles and risks, describe the main phases and milestones, and indicate the expected timeframe for finishing the project, along with the requirements of the business. The project's goals define the transition from the current state to the expected state by the time the project concludes. Projects expected to produce revenue employ different measures to evaluate the advantages.
Assessing whether a business idea is feasible by examining potential risks.
One must recognize that the risks inherent in business operations differ from those unique to project undertakings. Verzuh emphasizes that a real estate developer, upon investing funds, faces two separate types of risk related to the development of a new residential structure. The developer must secure adequate financial resources to maintain their business operations for a minimum of one year before they start to collect rent from the first tenant. The project's financial success is jeopardized if the new apartments don't maintain high occupancy rates or if the actual rents are below the original estimates. The responsibility for the business risk is undertaken by the developer. The contractor overseeing the project bears the responsibility for handling the risks linked to the construction of the apartment complex. The contractor usually works according to a contract that specifies a fixed remuneration for finishing the project within a specified timeframe. The contractor assumes the risk in the event of underestimating costs and scheduling.
Evaluating the commercial justification for projects that have well-defined roles for customers and suppliers demonstrates this dual perspective on risk. But Verzuh asserts that even internal projects, where both supplier and customer work for the same employer, require an understanding of both project risk and business risk in order to make the best decisions.
Creating a foundational set of guidelines to effectively guide the planning and supervisory activities.
Once the project has been sanctioned, it is the responsibility of the project manager to establish clear limits for everyone engaged in the initiative. Projects embody unique endeavors that go beyond the typical boundaries of organizational frameworks and are executed by teams specifically formed to achieve the project's objectives. The newly formed team must come to an agreement on goals, implementation tactics, and criteria for measuring success, in addition to establishing everyday procedural rules for their collaborative work.
The creation of a Project Charter is essential because it clearly defines the project's boundaries.
The Project Charter acts as an official proclamation that acknowledges the project's initiation and sets up a structured approach for its organization and execution. The project manager is responsible for defining the project's goals, boundaries, and overarching purpose.
A declaration of purpose that details the goals the team intends to accomplish, encompassing an explanation of the anticipated advantages. Improve our skills in creating a comprehensive project plan to ensure adherence to financial limits and successful completion of the project's goals within the set timeframe. Establishing and monitoring the project's boundaries is crucial, as it clarifies what is beyond its scope and pinpoints key external factors that, while not under the project's direct control, are essential for its successful completion. The collection includes both initial and ultimate project outcomes. Throughout the project's lifespan, key elements such as design specifications or requirement lists are developed, which are crucial for the creation of the final deliverables. The outcome of the project should include not only the specifications of the end product but also the outputs from the project management processes, which cover a strategy for communication, a list of potential risks, a budgetary outline, a schedule, and other components. The evaluation of the end product will depend on how well it corresponds to the initial financial and time-based estimates, which are based on the foundational assumptions. Standards for assessing outcomes, specifying the anticipated results along with the techniques for their evaluation. The assessment goes beyond merely finishing tasks within the allotted timeframe and also measures the effects on business results and customer satisfaction. A detailed inventory that identifies each stakeholder, specifies their unique roles, describes how they participate, and notes their particular contributions to the project. A structured diagram illustrates the project's organizational framework.
Establishing a clear framework that precisely defines the duties and the extent of influence of stakeholders is essential.
A matrix delineating roles clearly specifies the responsibilities of each participant. The document delineating the main goals, anticipated results, constraints, and other vital information is known as the project charter, and it is complemented by a comprehensive breakdown in the form of a responsibility matrix. The document outlines the key duties and pinpoints the individuals involved who will actively engage in these tasks. It specifies the level of involvement, the range of control, and the responsibilities allocated to each stakeholder category for every project activity. It is crucial to identify the stakeholders who should be informed about a decision, ascertain who should provide input prior to making that decision, and recognize the individual with the final decision-making power. Establishing clear definitions of team roles at the outset aids in avoiding confusion and minimizes the necessity for later adjustments among project team members.
Creating a framework to classify the different assignments.
The attainment of the project's goals is ensured by methodically segmenting the project's scope into fundamental tasks, accomplished by developing a work breakdown structure (WBS). The WBS meticulously outlines all tasks required to produce the desired results, covering the full scope of the project's work. Establishing this fundamental element is essential as it lays the groundwork for future planning efforts and acts as a persistent point of reference for the project team throughout the project's implementation.
Segmenting the project into distinct tasks and grouped actions.
Eric Verzuh describes the creation of a Work Breakdown Structure as the process of decomposing project tasks into increasingly detailed hierarchical layers. Projects are designated at the top tier by specific titles, such as "Office Building Construction" or "New Kitchen Remodel." The next level outlines the main outputs or critical tasks of the project. The project is segmented into smaller, more manageable units called work packages, which result from subdividing the larger tasks or deliverables into finer elements through a technique known as the work breakdown structure. Creating a detailed list of necessary tasks establishes a clear connection between the efforts of individual team members and the overall goal of the project team. Creating a WBS can be as simple as using a white board to list the tasks and responsibilities, but Verzuh emphasizes that a formal, well-structured WBS is essential for larger more complex projects in order to provide the basis for collaboration, accurate estimating, and for measuring progress during the project.
A work breakdown structure is distinguished by the presence of key elements that ensure its success.
The success of a project is heavily dependent on the careful identification of tasks, their detailed breakdown, and the meticulous arrangement of tasks into a structured Work Breakdown Structure. Verzuh outlines three critical components that are indispensable in developing an effective Work Breakdown Structure.
- The project was deconstructed through a hierarchical approach. Climb the ranks of the organizational hierarchy to confirm this principle. By meticulously organizing tasks to sequentially follow the one before, we can ensure a thorough accounting of the workload and confirm that the broader tasks' budgets and timelines accurately reflect those of the smaller, individual tasks.
- The detailed overarching task should be the result of the collective efforts of every team member. Make certain that the combined results of the individual tasks within a broader summary task effectively fulfill the objective established by that comprehensive task. The phrase "Kitchen Remodel" encompasses the entire spectrum of tasks and anticipated results that include setting up plumbing, electrical systems, kitchen storage, flooring, drywall, as well as installing windows and building external doors.
- Each task is assigned a specific title that accurately describes the required action. A clearly defined task name facilitates comprehension of the required actions and their anticipated results. Eric Verzuh emphasizes the significance of two key activities in a lawn care project: the enhancement of soil through fertilization and raking, along with the planting of grass seeds.
Understanding the distinction between a Work Breakdown Structure and a Product Backlog is essential for the effective application of Agile methodologies.
Agile methodologies prioritize an incremental approach to developing products, typically postponing the formulation of a detailed work breakdown structure until it is almost time for a particular release, yet they adhere to the principle of dividing tasks into smaller, more manageable segments. The product backlog acts as an evolving list of potential features, which embodies a set of deliverables that are consistently honed throughout the project's duration. A Scrum sprint includes a comprehensive list of tasks that are essential to meet the sprint's goals. In agile methodology-based projects, the product and sprint backlogs define the scope, while in conventional waterfall methods, the project's scope is outlined by the work breakdown structure.
The foundation for project planning, budget projections, setting timelines, and fostering team unity is established by the work breakdown structure.
The first action in the sequence of planning tasks is to break down the entire project into more manageable parts, enhancing the precision of planning, resource distribution, and the assessment of schedules and fiscal results. This instrument is crucial for overseeing changes, as it allows for the evaluation of any new suggested activities in comparison to the existing Work Breakdown Structure to determine whether they were part of the project's original scope. The project manager and stakeholders thus possess the necessary information to make well-informed decisions about possible changes to the project. Eric Verzuh advocates for a meticulously structured method that fosters joint planning to bolster the unity of the team. If team members are involved in decomposing the tasks, they gain a stronger understanding of how their own effort contributes to the overall project goal.
Practical Scheduling Methods
The primary objective in creating a timeline is to maintain the project's adherence to its intended trajectory. The schedule also provides a detailed view of each required task for the project's completion, the sequence in which they must be carried out, and any constraints on that sequence that are beyond the project team's control.
Eric Verzuh underscores the importance of developing a schedule that accurately assesses the required tasks, arranges them methodically, and takes into account the available resources and workforce. For the project to finish as scheduled, the timeline must precisely represent the order of critical tasks necessary for its punctual conclusion. The text explores a variety of essential techniques that project managers must understand in order to develop a realistic schedule.
Project constraints are determined by employing network diagrams to establish their sequence.
Some projects include tasks that must be finished before others can begin. Before laying the foundation, it's crucial to ensure that the land for the new building project is owned. The system design in a software development project is typically completed once all the requirements are thoroughly defined. Constraints related to sequencing exemplify this concept. Network diagrams employ visual representations to depict the order in which tasks are carried out.
The sequence of executing tasks, as highlighted by Verzuh, is not determined by the resources at hand. A framework remains appropriate where tasks are sequentially executed under the supervision of a consistent project manager. It is unrealistic to anticipate that a lone project manager can effectively manage several tasks at once, as this is hindered by the constraints of resource availability rather than the sequence of the tasks.
Understanding the key components of the Critical Path Method is vital for evaluating a project's viability.
CPM utilizes a diagram that links different tasks and their expected durations to create a timeline. Creating and managing a schedule for large-scale projects that focuses on the essential sequence of tasks demands significant time commitment; nonetheless, employing Critical Path Methodology yields two major benefits.
First, it provides essential information necessary for aligning task progress with an established timeline. The Critical Path Method determines the earliest and latest potential start and finish times for each task, ensuring adherence to the project's schedule. For any one project, there will always be one or more tasks that have no schedule flexibility; if these tasks start late or extend beyond their duration estimate, then the final completion date of the entire project will slide backward. The identification of the critical path hinges on recognizing the sequence of tasks that determine the overall project duration, as delays in these tasks will directly extend the project's completion time. Identifying the order of essential tasks is crucial for emphasizing the activities that demand careful monitoring.
Second, by presenting a diagram that clearly outlines the necessary order of tasks, one can effectively communicate to key stakeholders the reasons why their aggressive schedules may be unattainable.
The aim of resource leveling is to enhance the efficiency of using both staff and equipment resources.
The first action is to evaluate the preliminary schedule and examine the expected resources designated for each distinct task. The resource estimates account for the variety and quantity of human skills required, as well as the necessary machinery and the amount of materials that need to be procured or produced. The project manager has the responsibility to evaluate whether the allocation of resources is viable by ensuring that the distribution of these resources is in accordance with the established schedule. For instance, expecting an engineer to dedicate eight hours daily over a span of three days to tasks for both Project A and Project B would be an impractical timetable. Resource leveling techniques are utilized to balance the project's schedule, resource availability, and related costs.
Strategies for reducing the duration of a project.
Utilizing the critical path technique is crucial for determining the shortest duration necessary to achieve the project's scope goals. It demands an in-depth grasp of every distinct task, its duration, and the relationships between those tasks. It may be unrealistic to assume that essential tasks related to the project will begin right away. Project teams frequently implement different tactics to reduce the overall duration, which involves starting activities concurrently and distributing resources effectively.
The phrase "Agile Development" refers to approaches designed for the swift creation of software.
In the past twenty years, the use of Agile methodologies for creating software and systems has markedly increased. The growing preference for Agile methodologies is often linked to the limitations found in traditional "waterfall" approaches, where there is an initial extensive delineation of the project's scope, fixed requirements are set before design work begins, and testing is postponed until after the code has been fully written and integrated. This methodical strategy works well for projects with clear end goals, such as constructing a new edifice; yet, within the domain of software and system creation, the "requirements freeze" often leads to finished systems that are not only behind schedule and expensive but also do not meet the customer's needs.
Understanding the principle of delivering a project in stages.
Verzuh illustrates the importance of the iterative, incremental development approach by likening it to how a child methodically builds a snow fort throughout the winter. Children begin building a snow fortress without an elaborate computer-aided design plan specifying measurements and components, nor do they formulate a plan for amassing the required snow before they commence the simultaneous construction of their edifice. They initiate the process by amassing significant amounts of snow and merging them to establish the foundational structure. A fort in a snowball fight requires no complex planning as it develops gradually. The children will continue to mold and enhance their stronghold until they are too tired to continue or there is no more snow available. The stronghold's functionality is preserved while it undergoes expansion.
Developers utilizing Agile methodologies have similarly gained important knowledge. Delivering a functional portion of the software to the client ahead of time offers two major benefits:
- It uncovers requirements that initially were not apparent.
- The method enables users to begin realizing benefits sooner, as each completed segment of the product starts to fulfill some of the user's overall goals for the end product.
Agile methodologies boost efficiency in the field of software development.
Verzuh outlines three additional benefits of implementing a repetitive and evolutionary approach within the realm of project management:
- The publication reveals the suitable solution. As the product progresses through its different phases, the development team along with the customer deepen their understanding of the optimal approaches to utilize the solution in fulfilling the user's goals and needs.
- It hastens the provision of worth. Customers begin to experience certain advantages as portions of the product are provided, which will become fully evident when the entire product is delivered. Customers frequently identify initial opportunities to enhance a product's features and performance, thus increasing its advantages, when it proves its worth.
- It diminishes the comprehensive extent. A product that is deemed finished and enhanced with additional functionalities consistently attracts the interest of all stakeholders. This method often leads to the development of extra features that surpass the real needs of the users, thus leading to unwarranted costs and making the product more complex without enhancing its worth. The client can evaluate the suitability of the product.
Estimation techniques employed in the context of Agile practices.
Agile methodologies frequently encounter difficulties in predicting the exact duration and financial requirements for the entire development cycle. The process of iterative development consistently reveals additional requirements that, when combined with the initial uncertainty surrounding the project's scope, exacerbate the challenge.
Agile methodologies, like Scrum, tackle estimation challenges by utilizing a dual-strategy approach. Developing preliminary cost projections for the entire product creation process is contingent upon a thorough understanding of the project's scope and examining past similar projects. The evaluation distinguishes the latest iteration of a product from its earlier version. For instance, "this new application is anticipated to be of similar complexity and scope as another application that took six months to create."
Each two-week cycle is committed to a defined scope as well as to specific cost and time allocations. Each cycle's costs can be anticipated because the team's composition remains constant and the duration is fixed. Verzuh clarifies that when estimating, the focus is on the team's ability to function efficiently within a specific time period, as opposed to the time and resources needed to fulfill predefined standards. He also emphasizes the critical role of accurate predictions within agile methodologies, pointing out that while the estimation methods are simple, their effectiveness depends on the team's combined ability to anticipate future tasks and obstacles.
Agile methodologies have a considerable impact on the establishment and growth of project teams.
Agile methodologies have revolutionized the methods used to define, plan, and carry out software development projects. Project managers who have typically found success with conventional linear approaches are now realizing that such strategies do not align well with projects that employ iterative and incremental development techniques. In situations where the project's boundaries are flexible or not clearly established, methods such as the critical path technique are not appropriate for successful implementation. Similarly, monitoring cost performance using earned value reporting metrics relies on a plan that will not be significantly altered throughout the project, which would contradict the need for product exploration and discovery that agile methods excel at.
Agile methodologies have revolutionized the instruments that project teams employ, the nature of team collaboration, and have essentially redefined the role of the project manager. As teams develop and improve their skills, they grow proficient in managing the complexities of development, progression, and dissemination tasks, eventually becoming self-managing teams (SMTs). As the team develops, the role of the project manager evolves from one of giving directions to one of support, concentrating on empowering the team, offering help, and removing obstacles.
Utilizing the Scrum methodology for managing processes within agile development.
Scrum is widely recognized as a prominent framework within the agile methodology domain. The publication underscores the importance of teamwork and joint endeavors in reaching a shared goal within the confines of a tightly controlled, brief period often referred to as a "sprint."
Verzuh emphasizes that Scrum alone isn't sufficient as a comprehensive project management framework for the selection and administration of intricate projects. Instead, Scrum defines exactly how a development team should be structured and run together with the process guidelines for managing the iterations of product delivery. Scrum is utilized in conjunction with a range of agile methodologies, covering a comprehensive array of tasks within the project management domain.
Project Estimating for Accuracy
How much is the project expected to cost, and when is its completion date projected? Every stakeholder is eager to have an accurate answer to a question that is posed at the start of each project. Estimating what lies ahead necessitates predicting the duration, financial commitment, and the necessary assets for creating a unique product or service. The intrinsic unpredictability of making forecasts frequently results in disagreements, discomfort, and disenchantment as actual results are compared with the original projections at the end of the project.
The author provides insightful approaches to improve the process of estimating, including strategies to avoid common mistakes, key concepts to enhance projection precision, and a comprehensive examination of various techniques used by project managers to forecast time and costs.
Steering clear of frequent errors during the estimation process.
Verzuh identifies four common mistakes that project managers commit when assessing the expenses and schedules associated with projects. Being aware of typical mistakes increases our understanding of situations where we might make them again.
Creating Rough Cost Projections - Clients or top-tier executives occasionally make unforeseen requests, which might arise during a chance meeting in a lift. Projects frequently commence with the objective of tackling a specific problem or seizing an opportunity, yet they frequently start without a comprehensive blueprint or strategy, particularly in the context of developing a unique product or launching an innovative service. Confusing a project estimate with a bid can cause complications because it is usually the estimate that lays the groundwork for the proposal given to potential clients. However, bids include extra charges not only to ensure anticipated earnings but also to account for the risks associated with committing to a fixed budget and schedule.
Other Perspectives
- While essential processes and techniques are important, over-reliance on rigid methodologies can stifle creativity and adaptability in project management.
- Methodologies that align with project components and duties are crucial, but they must also be flexible enough to accommodate changes and unforeseen events.
- Practical strategies are necessary to overcome challenges, but they must be complemented by strong leadership and team collaboration.
- Identifying problems or opportunities for improvement is just the first step; effectively engaging stakeholders and securing buy-in is equally critical for project initiation.
- Creating a formalized plan for prioritizing projects is helpful, but such plans must be regularly reviewed and updated to reflect changing business priorities and market conditions.
- A business case is important, but it should not be so rigid that it cannot adapt to new insights or changes in the project's environment.
- Examining potential risks is essential, but risk assessments must be ongoing, not just at the project's outset, as risks can evolve over time.
- Establishing clear limits and guidelines is important, but too much bureaucracy can hinder the flexibility required for innovative solutions.
- The Project Charter is a foundational document, but it should not be so detailed that it becomes inflexible or burdensome to change as the project evolves.
- Clearly defining stakeholder roles is crucial, but roles may need to evolve as the project progresses and as team members' understanding of the project deepens.
- A Work Breakdown Structure is a useful tool, but it can become outdated quickly if the project scope changes, requiring constant updates.
- The Critical Path Method is useful for planning, but it assumes a level of predictability that may not exist in more dynamic or complex projects.
- Resource leveling can improve efficiency, but it may also lead to suboptimal utilization of resources if not carefully managed.
- Agile methodologies are effective for software development, but they may not be suitable for all types of projects, particularly those with well-defined requirements and less need for flexibility.
- Agile methodologies emphasize incremental delivery, but this can sometimes lead to scope creep or a loss of focus on the overall project objectives.
- Agile estimation techniques are innovative, but they can be challenging to apply in environments with fixed budgets and schedules.
- Agile methodologies can impact team dynamics positively, but they require a cultural shift that some organizations may find difficult to achieve.
- Scrum is a powerful agile framework, but it may not provide enough structure for certain types of projects or for less experienced teams.
- Accurate project estimating is critical, but it is also inherently uncertain, and estimates must be treated as guidelines rather than guarantees.
- Avoiding errors in the estimation process is important, but some degree of inaccuracy is often unavoidable due to the unpredictable nature of projects.
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