Clarity First

How Smart Leaders and Organizations Achieve Outstanding Performance

Ranked #74 in Operations Research, Ranked #75 in Lean Startup

Award-winning business performance improvement and Lean management expert Karen Martin diagnoses a ubiquitous business management and leadership problem--the lack of clarity--and outlines specific actions to dramatically improve organizational performance.

Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that "tolerance for ambiguity" has become...
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