{"id":9693,"date":"2020-06-20T12:16:00","date_gmt":"2020-06-20T16:16:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=9693"},"modified":"2020-06-28T19:40:47","modified_gmt":"2020-06-28T23:40:47","slug":"methods-of-decision-making-crucial-conversations","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/methods-of-decision-making-crucial-conversations\/","title":{"rendered":"Decision Making Methods: 4 Key Techniques to Success"},"content":{"rendered":"\n<p>What are the four methods of <a href=\"https:\/\/www.shortform.com\/blog\/integrative-decision-making\/\">decision making<\/a>? How do you know what decision-making technique to use, and when?<\/p>\n\n\n\n<p>The four methods of decision making outlined in <em>Crucial Conversations <\/em>can help you choose a decision-making technique based on the situation. You&#8217;ll also learn how to choose the right decision-making tools and how to apply them. <\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Four Methods of Decision Making<\/h2>\n\n\n\n<p>There are four common methods of decision making. <strong>They are: command, consult, vote, and consensus<\/strong>. They reflect increasing degrees of involvement. Increased involvement brings greater commitment but decreased efficiency. The method you use depends on the circumstances.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Command<\/h3>\n\n\n\n<p>With command decisions, it\u2019s not your job to decide what to do, only how to make it work. Decisions are made without others\u2019 involvement.<\/p>\n\n\n\n<p>Use this method when:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Outside forces dictate what happens. For instance, agencies mandate safety standards, or other governing bodies or \u201chigher ups\u201d issue demands. Bosses often pass on the demands of others, rather than having independent authority.<\/li><li>It makes sense for you to delegate the decision \u2014 it\u2019s a low-stakes issue in which you don\u2019t need to take part. You trust the person you designate to make the right decision. Your involvement wouldn\u2019t contribute anything additional.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Consult<\/h3>\n\n\n\n<p>Decision-makers invite input from others before they decide. They consult with experts, those affected, and anyone whose opinion would be relevant. This can be an efficient way of gaining ideas and support without bogging down the <a href=\"https:\/\/www.shortform.com\/blog\/rational-decision-making-process\/\">decision-making process<\/a>. After gathering ideas, decision-makers evaluate the options, <a href=\"https:\/\/www.shortform.com\/blog\/be-decisive\/\">make a choice<\/a>, and then inform the broader population.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vote<\/h3>\n\n\n\n<p>Voting is appropriate where you have a number of good options, and want to decide in the most efficient way. Members of the team realize they may not get their preferred choice, but aren\u2019t going to debate it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Consensus<\/h3>\n\n\n\n<p>You talk until everyone agrees to one decision. This method has both pluses minuses. It can produce unity and good decisions, or it can be a waste of time.<\/p>\n\n\n\n<p>&nbsp;It should be used only with:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>High-stakes and complex issues, or<\/li><li>Issues where everyone must support the final choice.<\/li><\/ul>\n\n\n\n<p>Each one of thee methods of decision making has its place, and should be used for the right reasons. Be sure to carefully consider which <a href=\"https:\/\/www.shortform.com\/blog\/decision-making-method\/\">decision-making method<\/a> is the right one for you and your situation. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Methods of Decision Making: Choosing the Right One<\/h2>\n\n\n\n<p>In deciding which decision-making method to use, consider four questions;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Who has a stake?<\/strong> Who wants to participate and who will be affected.<\/li><li><strong>Who has the knowledge?<\/strong> Identify those with information or expertise you might need.&nbsp;<\/li><li><strong>Who needs to be on board? <\/strong>What cooperation will you need from authorities and influencers to implement the decision? If you surprise them instead of involving them, they may become opponents.<\/li><li><strong>How many people need to be involved?<\/strong> Involve the fewest people necessary to make a sound decision, and get commitment.<\/li><\/ol>\n\n\n\n<p>To avoid these two problems, you need to decide how you\u2019ll decide.<\/p>\n\n\n\n<p>Dialogue isn\u2019t decision-making. It\u2019s a process for gathering all relevant information, which involves everyone. But the fact that someone has shared their input doesn\u2019t mean they\u2019ll get to participate in all decisions.<\/p>\n\n\n\n<p>To prevent misunderstanding, it\u2019s important to <strong>separate talking from decision-making<\/strong>: Make clear how decisions will be made, who will make them, and why. This will help you choose the right one of the methods of decision making. <\/p>\n\n\n\n<p>Here are the typical starting points.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Situation 1: When the line of authority is clear<\/strong><\/h3>\n\n\n\n<p>When you\u2019re in a position of authority you decide which of the methods of decision making you\u2019ll use.<\/p>\n\n\n\n<p>For example, managers and parents decide how to decide; it\u2019s part of their responsibility as leaders. Vice presidents don\u2019t ask hourly employees to decide pricing changes or product lines. Parents don\u2019t ask kids to set their own curfew or make household decisions.<\/p>\n\n\n\n<p>Leaders can turn decision making over to direct reports when warranted, but the person in authority still decides which methods of decision making to use. Deciding what decisions to turn over and when is part of their stewardship. This is a well-known decision-making method. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Situation 2: When there\u2019s no established line of authority<\/strong><\/h3>\n\n\n\n<p>Another method of decision making is when there\u2019s no clear line. Then, deciding how to decide can be quite difficult.<\/p>\n\n\n\n<p>For example, if a teacher wants to hold your child back a year but you object, who decides? Who makes the decision should be discussed in the group. If you don\u2019t talk and opinions differ, you\u2019ll end up in a dispute. When authority is unclear, decide together how you\u2019re going to decide.<\/p>\n\n\n\n<p>Include the follow-up method in the assignment. For example, you can tell your kids: \u201cText me when you\u2019ve finished your homework. Then you can play with friends.\u201d Use milestones: For example, \u201cLet me know when you\u2019ve completed your research, then we can meet and plan the next step.\u201d But make sure milestones are linked to firm deadlines: \u201cYou have until the end of the month for the overall project.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Make Assignments<\/strong><\/h3>\n\n\n\n<p>Once you\u2019ve made your decisions, it\u2019s time for action. To avoid confusion or dropped balls, make assignments. These decision-making techniques can help you follow through on decisions. <\/p>\n\n\n\n<p><strong>Assignments have four elements<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Identify the tasks: <\/strong>What are the deliverables? Use contrasting (describe what you don\u2019t want and do want), and give specific (not abstract) examples. If expectations aren\u2019t clear, you\u2019ll be unhappy with the results. For example, when you\u2019re planning to remodel a room, if you\u2019re not clear with contractors about what you want up front, there\u2019s a good chance you\u2019ll waste money and end up with something you didn\u2019t want.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Identify who\u2019s responsible: <\/strong>Assign each task to an individual (this especially applies at home, with household chores, etc.). If you assign a task to more than one person, put one of them in charge. If you don\u2019t attach a name to an assignment, it\u2019s likely nothing will be done.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Set deadlines: <\/strong>Assignments need specific deadlines. Without a firm deadline, an assignment may get pushed to the back burner as other priorities come up. A deadline of \u201cwhenever\u201d will produce more guilt than action.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Decide how you\u2019ll follow up<\/strong>: Determine how often you\u2019ll follow up, and by what method. <a href=\"https:\/\/www.shortform.com\/blog\/how-to-hold-someone-accountable\/\">Holding people accountable<\/a> motivates them, and you\u2019ll also create a culture where people keep their promises.<\/li><\/ol>\n\n\n\n<p>What other decision-making method could have been used? How might it have affected the decision?<\/p>\n\n\n\n<p>The four methods of decision making are all different. As you hone your decision-making techniques, you&#8217;ll be able to choose from different decision-making methods and adapt to the situation and conversation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What are the four methods of decision making? How do you know what decision-making technique to use, and when? The four methods of decision making outlined in Crucial Conversations can help you choose a decision-making technique based on the situation. You&#8217;ll also learn how to choose the right decision-making tools and how to apply them.<\/p>\n","protected":false},"author":5,"featured_media":9703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,30],"tags":[89],"class_list":["post-9693","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-work","tag-crucial-conversations","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Decision Making Methods: 4 Key Techniques to Success - Shortform Books<\/title>\n<meta name=\"description\" content=\"What are the methods of decision making? 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