{"id":92806,"date":"2023-02-22T14:57:00","date_gmt":"2023-02-22T18:57:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=92806"},"modified":"2023-02-27T12:29:38","modified_gmt":"2023-02-27T16:29:38","slug":"how-to-have-difficult-conversations","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/how-to-have-difficult-conversations\/","title":{"rendered":"How to Have Difficult Conversations: 2 Essential Tips"},"content":{"rendered":"\n<p>Are you preparing to have a hard conversation? Do you struggle with <a href=\"https:\/\/www.shortform.com\/blog\/nonverbal-cues\/\">nonverbal cues<\/a>?<\/p>\n\n\n\n<p>In <em>4 Effective Keys to Effective Communication<\/em>, Bento C. Leal reveals the communication errors that are damaging to relationships. When you fail to understand other people&#8217;s <a href=\"https:\/\/www.shortform.com\/blog\/body-language-crucial-conversations\/\">body language<\/a> and other cues, it becomes harder to continue the conversation.<\/p>\n\n\n\n<p>Continue reading to learn how to have difficult conversations.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-focus-on-their-words-and-body-language\">1. <strong>Focus on Their Words and Body Language<\/strong><\/h2>\n\n\n\n<p>To learn how to have difficult conversations, you must pay close attention to the other person\u2019s choice of words, tone of voice, and body language so you can gain the most complete understanding of their perspective. Leal explains that<strong> these signals reveal their true <a href=\"https:\/\/www.shortform.com\/blog\/thoughts-feelings-and-behaviors\/\">thoughts and feelings<\/a>.<\/strong><\/p>\n\n\n\n<p>For example, if someone says that they\u2019re \u201cinfatuated\u201d with their new partner, it doesn\u2019t just mean that they \u201clike\u201d them\u2014it means that they\u2019re experiencing a short-term obsession and have probably been thinking about them nonstop. Similarly, if someone says that they\u2019re \u201cinfatuated\u201d with their new partner in a nervous tone of voice while knitting their eyebrows, this indicates that they\u2019re probably concerned about their infatuation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Communicating When You or Another Person Struggles With Nonverbal Cues<\/strong><\/h3>\n\n\n\n<p>Leal explains that it\u2019s crucial to focus on someone\u2019s subtle verbal and nonverbal cues, like tone of voice and body language, to gain a complete understanding of what they\u2019re trying to express. However, this advice can be limiting if you or the other person struggles to read and use subtle verbal cues or nonverbal cues, <a href=\"https:\/\/www.baddour.org\/blog\/posts\/learning-to-read-body-language\" target=\"_blank\" rel=\"noreferrer noopener\">a common occurrence for people with certain disorders like autism<\/a>.&nbsp;<\/p>\n\n\n\n<p>People who struggle with interpreting nonverbal expression might fail to understand the meaning of cues like sarcasm or distress and consequently miss the deeper meaning of what someone is trying to express. They might also struggle to read body language. Alternatively, an autistic individual might not understand the appropriate uses of body language or tone. This often manifests as expressing themselves in a monotone voice or a tone that doesn\u2019t accurately express how they feel\u2014for example, they might use an elated tone to describe something they\u2019re struggling with. This might cause others to misunderstand them.<\/p>\n\n\n\n<p>Experts make <a href=\"https:\/\/autismspectrumnews.org\/accommodating-communication-difficulties\/\" target=\"_blank\" rel=\"noreferrer noopener\">a few recommendations that can improve communication between autistic people struggling with verbal and nonverbal communication and neurotypical people<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>If someone struggles with <a href=\"https:\/\/www.shortform.com\/blog\/power-of-nonverbal-communication\/\">nonverbal communication<\/a>, try to use communication methods like text or email that don\u2019t require them to watch for and interpret nonverbal cues.<\/li><li>If you struggle to understand nonverbal cues, tell the other person directly that for you to understand them, they must express everything they\u2019re feeling directly. If you\u2019re the neurotypical person in this situation, try to be as clear as possible about <em>your<\/em> feelings and emotions in return.<\/li><li>Ask what\u2019s going on <a href=\"https:\/\/www.shortform.com\/blog\/when-we-dont-understand\/\">if you don\u2019t understand<\/a>\u2014this goes for both parties. For instance, if you don\u2019t understand the other person\u2019s body language, ask them, \u201cAre you angry?\u201d \u201cAre you sad?\u201d and so on.<\/li><li>If your facial expressions don\u2019t always align with your feelings, inform the other person. For example, if you tend to have an angry resting face, inform the other person so they don\u2019t assume that you\u2019re upset when you\u2019re not.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. <strong>Continue the Conversation<\/strong><\/h2>\n\n\n\n<p><strong>The second practice of expressing yourself in a difficult conversation is allowing the other person to respond and then continuing the discussion until everyone is satisfied.<\/strong> Leal notes that this practice ensures that the conversation comes to a satisfactory end\u2014both parties have fully expressed themselves and fully understand each other. If the discussion is about a problem that needs to be solved, continuing the conversation will ensure that a solution is identified.<\/p>\n\n\n\n<p>To continue the conversation until its natural end, switch back and forth between listening and expressing yourself and follow the practices necessary to perform these abilities. At the end of the conversation, thank the other person for listening.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Continue the Conversation in Difficult Situations<\/strong><\/h3>\n\n\n\n<p>The authors of <a href=\"https:\/\/shortform.com\/app\/book\/crucial-conversations\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Crucial Conversations<\/em><\/a> agree that allowing the other person to respond, and switching back and forth between listening and expression, is the key to <a href=\"https:\/\/www.shortform.com\/blog\/how-to-have-effective-conversations\/\">having an effective conversation<\/a>. However, they note that this process doesn\u2019t always go as planned. For example, you might accidentally say something that offends the other person, causing them to clam up in silence or react with <a href=\"https:\/\/www.shortform.com\/blog\/violent-communication\/\">violent communication<\/a>. In these situations, they recommend taking a few additional steps that Leal doesn\u2019t address.&nbsp;<\/p>\n\n\n\n<p>First, the authors discuss <a href=\"https:\/\/shortform.com\/app\/book\/crucial-conversations\/chapter-7#em-how-em-skill-5-encourage-testing\" target=\"_blank\" rel=\"noreferrer noopener\">how to continue the conversation in situations where the other person is hesitant to respond<\/a>. This situation might arise if the other person is afraid to share their opinions for fear that you might judge them, get offended, or get angry. To encourage the other person to speak up, the authors recommend explicitly inviting <a href=\"https:\/\/www.shortform.com\/blog\/opposing-views\/\">opposing views<\/a>, being sincere, playing devil\u2019s advocate, and persisting.&nbsp;<\/p>\n\n\n\n<p>For example, you can explicitly say something like \u201cThis is how I see it, but do you think I\u2019m missing anything?\u201d or \u201cDo you disagree?\u201d If they still don\u2019t open up, you could take the devil\u2019s advocate approach by guessing their point of disagreement: \u201cMaybe I\u2019m wrong, but what if\u2026\u201d If the other person still resorts to silence, continue to press for their opposing view. <\/p>\n\n\n\n<p>The authors also make <a href=\"https:\/\/shortform.com\/app\/book\/crucial-conversations\/chapter-8#encourage-others-to-rethink-their-path\" target=\"_blank\" rel=\"noreferrer noopener\">a few recommendations on how to respond to violent communication<\/a> like yelling or accusing. If this happens, first, break the violent communication cycle by <a href=\"https:\/\/shortform.com\/app\/book\/crucial-conversations\/chapter-5\" target=\"_blank\" rel=\"noreferrer noopener\">making the conversation safe again<\/a>. This requires you to establish a <em><a href=\"https:\/\/www.shortform.com\/blog\/mutual-purpose-crucial-conversations\/\">mutual purpose<\/a><\/em> (a common goal for having the discussion) and <em>mutual respect<\/em> (showing the other person that you genuinely care about their perspective). During this process, you might have to apologize or state your understanding of their perspective. Next, invite them to share the facts and story that explain <em>why<\/em> they\u2019ve become so upset. In doing this, reassure the other person that you won\u2019t react negatively to their honesty.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you preparing to have a hard conversation? Do you struggle with nonverbal cues? In 4 Effective Keys to Effective Communication, Bento C. Leal reveals the communication errors that are damaging to relationships. When you fail to understand other people&#8217;s body language and other cues, it becomes harder to continue the conversation. Continue reading to learn how to have difficult conversations.<\/p>\n","protected":false},"author":14,"featured_media":79353,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,12],"tags":[909],"class_list":["post-92806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-relationships","tag-4-essential-keys-to-effective-communication","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Have Difficult Conversations: 2 Essential Tips - Shortform Books<\/title>\n<meta name=\"description\" content=\"Some conversations are never easy to have. 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