{"id":73571,"date":"2022-07-25T10:11:00","date_gmt":"2022-07-25T14:11:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=73571"},"modified":"2022-07-28T13:34:56","modified_gmt":"2022-07-28T17:34:56","slug":"how-to-be-more-competent","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/","title":{"rendered":"How to Be More Competent: 1 Crucial Behavior"},"content":{"rendered":"\n<p>What behaviors should you adopt to become more competent? How does demonstrating competence help others trust you?<\/p>\n\n\n\n<p>Author and former CEO Stephen Covey believes building competence relates to demonstrating trustworthy behaviors. In his book, <em>The Speed of Trust<\/em>, Covey explains that your most valuable interpersonal currency is having trust in your relationships.<\/p>\n\n\n\n<p>Read on to learn Covey&#8217;s advice on how to be more competent by <a href=\"https:\/\/www.shortform.com\/blog\/how-is-trust-earned\/\">building trust<\/a> with others.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trust-and-competence\"><strong>Trust and Competence<\/strong><\/h2>\n\n\n\n<p>Trust is a critical yet undervalued prerequisite for success in the modern world. Trust deepens relationships, creates opportunities, and improves the efficiency of interpersonal interactions. In <em>The Speed of Trust<\/em>, Stephen Covey argues that you\u2019ll learn how to be more competent when you make trust a top priority.<\/p>\n\n\n\n<p>To be more competent, how trustworthy you are matters, according to Covey. He explains that one of the fastest ways to build trust is to get people the results they are looking for. <strong>The more you deliver results, the more freedom and flexibility you have in your relationships because people will trust you to get the job done with little oversight.<\/strong> In contrast, you pay a trust tax when you <a href=\"https:\/\/www.shortform.com\/blog\/making-commitments\/\">make commitments<\/a> you can\u2019t keep. According to Covey, this is why you need to be realistic and honest about the projects you take on.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Projecting Proficiency<\/strong><br><br>When learning how to be more competent, demonstrating proficiency with your results might not be enough to earn people\u2019s trust. Research suggests that <a href=\"https:\/\/hbr.org\/2019\/03\/to-seem-more-competent-be-more-confident?autocomple\">projecting confidence can make people more likely to trust you even if you don\u2019t deliver results<\/a>. Our collective tendency towards <a href=\"https:\/\/www.shortform.com\/blog\/confirmation-bias-definition-2\/\">confirmation bias<\/a> may explain this, as we tend to look for and focus on the results we expect and use these results to reaffirm our beliefs.&nbsp;<br><br>For example, say two equally competent people are assigned a task. One accepts the task with the statement, \u201cThis is right up my alley; I\u2019m going to rock this assignment!\u201d The other quietly accepts the task saying, \u201cI hope you\u2019ll approve of my work.\u201d We\u2019re likely to perceive the more confident person as more competent. Even if the quality of the confident person\u2019s work isn\u2019t as high as the humble person\u2019s, we might still rate them as more competent, thinking maybe they had a bad day or this simply wasn\u2019t their strongest performance.<br><br>Since people\u2019s impression of your proficiency is influenced by your confidence, producing results <em>and<\/em> broadcasting your proficiency may earn you more trust than proficiency alone.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-be-explicit-to-gain-trust\">Be Explicit to Gain Trust<\/h3>\n\n\n\n<p>Explicit expectations are important for trusting relationships. <strong>Covey notes that many trust taxes result from different ideas about what an outcome should look like.<\/strong> For example, results might look like a success to one person and a failure to someone else if they are not on the same page before a project starts. To be more competent, how quickly you clarify expectations affects how much others trust you.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: Using clarity is a good method to use when learning how to be more competent. Clarity <a href=\"https:\/\/hbr.org\/2022\/03\/to-win-over-an-audience-focus-on-building-trust\">is particularly important when you\u2019re trying to establish trust in a new relationship<\/a> where the other party has no context for your trustworthiness. <a href=\"https:\/\/hbr.org\/2022\/03\/to-win-over-an-audience-focus-on-building-trust\">When you\u2019re clear about your goals from the start, people can trust your intentions<\/a> (whether or not they agree with them) and can better understand your thought process and <a href=\"https:\/\/www.shortform.com\/blog\/methods-of-decision-making-crucial-conversations\/\">decision-making<\/a>. Research confirms Covey\u2019s belief that being transparent and explicit about your goals engenders trust while being ambiguous makes you seem less trustworthy.)&nbsp;<\/p>\n\n\n\n<p>An explicit system of accountability is another way to build trust and learn how to be more competent. Covey explains that while conversations about accountability can <a href=\"https:\/\/www.shortform.com\/blog\/be-uncomfortable\/\">be uncomfortable<\/a>, <strong>clear and mutually agreeable contracts ultimately make people feel more comfortable and build trust because everyone knows what to expect.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>How to Be More Competent: Create Accountability<br><\/strong><br>As Covey explains, when done well, accountability builds trust, especially when systems of accountability are mutually agreeable. In fact, people are four times more honest and open to discussing their mistakes <a href=\"https:\/\/hbr.org\/2020\/11\/how-to-actually-encourage-employee-accountability\">when they feel the systems of accountability that they\u2019re being held to are fair<\/a>.<br><br>Unfortunately, many workplace systems of accountability are built on rating systems that categorize people by faults instead of strengths, making them feel defensive and resentful rather than comfortable. Research from Gallup shows that just 14% of employees feel motivated by their company\u2019s accountability methods, and only 21% feel that they\u2019re evaluated on criteria that they have control over. These data support the need for more dialogue between management and employees so that everyone feels confident that they are being evaluated by a system built on trust.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>What behaviors should you adopt to become more competent? How does demonstrating competence help others trust you? Author and former CEO Stephen Covey believes building competence relates to demonstrating trustworthy behaviors. In his book, The Speed of Trust, Covey explains that your most valuable interpersonal currency is having trust in your relationships. Read on to learn Covey&#8217;s advice on how to be more competent by building trust with others.<\/p>\n","protected":false},"author":19,"featured_media":73610,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[29,43,30],"tags":[696],"class_list":["post-73571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career","category-self-improvement","category-work","tag-the-speed-of-trust","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Be More Competent: 1 Crucial Behavior - Shortform Books<\/title>\n<meta name=\"description\" content=\"What one behavior do the most competent people demonstrate? According to Covey, to learn how to be more competent, honesty is crucial.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Be More Competent: 1 Crucial Behavior\" \/>\n<meta property=\"og:description\" content=\"What one behavior do the most competent people demonstrate? According to Covey, to learn how to be more competent, honesty is crucial.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-25T14:11:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-28T17:34:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/wordpress.shortform.com\/blog\/wp-content\/uploads\/2022\/07\/confident-man-confidence-trustworthy.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1848\" \/>\n\t<meta property=\"og:image:height\" content=\"1232\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Emily Kitazawa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Emily Kitazawa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/\"},\"author\":{\"name\":\"Emily Kitazawa\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/e094024454c7d3334a149c0cf039bdeb\"},\"headline\":\"How to Be More Competent: 1 Crucial Behavior\",\"datePublished\":\"2022-07-25T14:11:00+00:00\",\"dateModified\":\"2022-07-28T17:34:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/\"},\"wordCount\":782,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2022\/07\/confident-man-confidence-trustworthy.jpg\",\"keywords\":[\"The Speed of Trust\"],\"articleSection\":[\"Career\",\"Self-Improvement\",\"Work\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/\",\"name\":\"How to Be More Competent: 1 Crucial Behavior - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/how-to-be-more-competent\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2022\/07\/confident-man-confidence-trustworthy.jpg\",\"datePublished\":\"2022-07-25T14:11:00+00:00\",\"dateModified\":\"2022-07-28T17:34:56+00:00\",\"description\":\"What one behavior do the most competent people demonstrate? 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