{"id":73307,"date":"2022-07-20T12:39:00","date_gmt":"2022-07-20T16:39:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=73307"},"modified":"2022-07-27T15:41:47","modified_gmt":"2022-07-27T19:41:47","slug":"the-making-of-a-manager-julie-zhuo","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/the-making-of-a-manager-julie-zhuo\/","title":{"rendered":"The Making of a Manager by Julie Zhuo"},"content":{"rendered":"\n<p>What is <em>The Making of a Manager<\/em> by Julie Zhuo about? What are the main takeaways of the book?<\/p>\n\n\n\n<p>If you\u2019re new to management or looking to be promoted, <em>The Making of a Manager<\/em> by Julie Zhuo is the resource you need to get on the fast track to success. Drawing on her experience managing hundreds of employees as a design executive at Facebook, Zhuo gives expert tips on building a team and motivating them to work together<\/p>\n\n\n\n<p>Read below for an overview of Julie Zhuo&#8217;s <em>The Making of a Manager<\/em>.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-making-of-a-manager-overview\"><strong><em>The Making of a Manager<\/em> Overview<\/strong><\/h2>\n\n\n\n<p>How do you become a great manager? Solving problems, facilitating meetings, delivering presentations, and issuing directives are all useful skills to have, but they won\u2019t make you great. According to Julie Zhuo, great managers focus on achieving the ultimate goal of all managers:<strong> facilitating desirable outcomes by inspiring and coordinating the efforts of others<\/strong>.&nbsp;<\/p>\n\n\n\n<p>In <em>The Making of a Manager<\/em>, Julie Zhuo explains that great managers motivate people to work toward a shared goal by upholding an inspiring vision, establishing trust, and communicating clear expectations. Drawing on her experience as a design executive\u2014going from working at a small tech startup to managing hundreds of employees at Facebook\u2014Zhuo gives clear guidance on how to build extraordinary teams that produce great outcomes. In this guide, we\u2019ll cover four main elements of Zhuo\u2019s advice:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Understanding what makes a manager great<\/strong><\/li><li><strong>Sharing and reinforcing a powerful vision<\/strong><\/li><li><strong>Building and nurturing a team<\/strong><\/li><li><strong>Running productive meetings<\/strong><\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Understanding What Makes a Manager Great<\/strong><\/h3>\n\n\n\n<p>Contrary to what many people think, <strong>being an effective manager entails more than completing a daily checklist of tasks and telling people what to do<\/strong>. In this section, Zhuo explains what management is, and discusses the qualities of a great manager.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>The Definition of Management<\/strong><\/h4>\n\n\n\n<p>Zhuo says that <strong>management is about facilitating desirable outcomes by inspiring and coordinating the efforts of others<\/strong>. Great managers build relationships, nurture collaboration, support an efficient workflow, and ultimately advance company goals.<\/p>\n\n\n\n<p>In practice, a manager\u2019s role is similar to that of an orchestra conductor. Just as an orchestra conductor inspires and leads musicians to deliver creative performances, a manager guides team members to combine their talents and deliver great outcomes.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Qualities of a Great Manager<\/strong><\/h4>\n\n\n\n<p>According to Zhuo,<strong> anyone can learn to become a great manager<\/strong>. Although great managers can have radically different ways of approaching problems and relating to people, they have some commonalities. Let\u2019s look at qualities that distinguish great managers. Then, we\u2019ll cover practices great managers use to perform well consistently.<\/p>\n\n\n\n<p>Zhuo says to be a great manager you must display these traits:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Motivated to see a team succeed<\/strong><\/li><li><strong>Adaptable<\/strong><\/li><li><strong>Enjoy interacting with people<\/strong><\/li><li><strong>Able to resolve conflicts<\/strong><\/li><li><strong>Willing to own up to missteps and lapses of judgment<\/strong><\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sharing and Reinforcing a Powerful Vision<\/strong><\/h3>\n\n\n\n<p>You\u2019ve learned what management is and what qualities make a manager great. Now, let\u2019s look at<strong> one critical function managers must perform: sharing and reinforcing a powerful vision<\/strong>. Zhuo examines the features of a good vision statement. Then, she discusses why a good vision statement matters.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features of a Good Vision Statement<\/strong><\/h4>\n\n\n\n<p>As Zhuo explains, <strong>a vision statement clearly states the end goal of your team\u2019s coordinated efforts<\/strong>. Ultimately, a good vision statement tells team members <em>what<\/em> they\u2019re working toward, not <em>how<\/em> they\u2019ll do it. The vision should be ambitious, inspiring, and easy to remember. When people hear your vision, they should be able to picture a new and better future. Here\u2019s an example:<\/p>\n\n\n\n<p><strong>Bad vision statement<\/strong>: To create the best pillows on the market.<\/p>\n\n\n\n<p><strong>Good vision statement<\/strong>: Create a pillow that earns 100,000 five-star user reviews.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Building and Nurturing a Team<\/strong><\/h3>\n\n\n\n<p>We\u2019ve looked at the importance of reinforcing a powerful vision to <a href=\"https:\/\/www.shortform.com\/blog\/simon-sinek-motivation\/\">motivate your team<\/a> to consistently perform at a high level. Now, we\u2019ll examine<strong> another core function managers must perform: building and nurturing a team that works well together<\/strong>. Zhuo identifies two critical elements of team building: hiring the <a href=\"https:\/\/www.shortform.com\/blog\/hiring-the-right-people\/\">right people<\/a> and coaching and developing team members.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Hiring the Right People<\/strong><\/h4>\n\n\n\n<p>Zhuo says <strong>great managers consistently hire people with the skills and commitment the team needs to advance company objectives<\/strong>. As the manager, it\u2019s ultimately up to<em> you<\/em> to <a href=\"https:\/\/www.shortform.com\/blog\/how-to-build-an-effective-team\/\">build a winning team<\/a>, even if you have other staff members helping you. Therefore, it\u2019s important to have a reliable process in place. Zhuo states the steps for identifying and <a href=\"https:\/\/www.shortform.com\/blog\/how-to-interview-candidates\/\">interviewing candidates<\/a>. Then, she covers the steps for evaluating and selecting candidates.<\/p>\n\n\n\n<p>(Shortform note: The financial impact <em>bad hires<\/em> can have for a business underscores Zhuo\u2019s emphasis on the importance of hiring well. According to research, <a href=\"https:\/\/www.apollotechnical.com\/cost-of-a-bad-hire\/\">a bad hire can cost a company up to 30% of the employee\u2019s annual wages<\/a> in added expenses (extra training, additional supervision time, and so on). Therefore, if an employee earns $80,000 per year, your company\u2019s added expense might be $24,000: Research shows that managers have to spend 17% of their time supervising poorly-performing employees, which equates to nearly a full wasted day per week that could be spent on more productive tasks.)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Coaching and Developing Your Team<\/strong><\/h4>\n\n\n\n<p>Once you\u2019ve <a href=\"https:\/\/www.shortform.com\/blog\/how-to-hire-the-right-person-5\/\">hired the right people<\/a>, you must continually coach and develop your team to keep performance high. For coaching to be effective, Zhuo says, you must earn<strong> your team members\u2019 trust and create a safe, supportive environment for them<\/strong>.<\/p>\n\n\n\n<p>Why is trust so important? As Zhuo explains, when employees <em>don\u2019t<\/em> feel safe, they\u2019ll hesitate\u2014or avoid\u2014coming to you with problems, fearing negative repercussions. If employees struggle without your help and knowledge, they may eventually become so frustrated that they leave. Also, <a href=\"https:\/\/www.shortform.com\/blog\/small-problems\/\">small problems<\/a> often develop into bigger problems in the future if they\u2019re not addressed.&nbsp;Conversely, <strong>if employees <em>do<\/em> feel safe coming to you with problems, you can help them find solutions and prevent problems from escalating<\/strong>.<\/p>\n\n\n\n<p>So, how do you build a <a href=\"https:\/\/www.shortform.com\/blog\/foundation-of-trust\/\">foundation of trust<\/a> with your team? Zhuo makes three key recommendations: demonstrate that you care, have weekly one-on-one meetings, and give and request feedback. Let\u2019s explore each in detail.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Running Productive Meetings<\/strong><\/h3>\n\n\n\n<p>By now, you know how to build and develop your team to support seamless collaboration and high-level performance and productivity. Now, it\u2019s time to look at <strong>another core function great managers must perform to facilitate great outcomes: running productive meetings<\/strong>. As Zhuo says, meetings inevitably take up a large portion of company time, so it\u2019s essential to extract maximum value when people come together.&nbsp;<\/p>\n\n\n\n<p>According to Zhuo, good meetings provide clarity on important issues and have a specific purpose. To ensure meetings are productive, follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Specify the objective you want to achieve<\/strong>.<\/li><li><strong>Invite the people necessary to fulfill your intended outcome<\/strong>.<\/li><li><strong>Help attendees prepare in advance<\/strong>.<\/li><li><strong>Get the entire group engaged and invite critical input<\/strong>.<\/li><li><strong>Clarify the next steps<\/strong>.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>What is The Making of a Manager by Julie Zhuo about? What are the main takeaways of the book? If you\u2019re new to management or looking to be promoted, The Making of a Manager by Julie Zhuo is the resource you need to get on the fast track to success. Drawing on her experience managing hundreds of employees as a design executive at Facebook, Zhuo gives expert tips on building a team and motivating them to work together Read below for an overview of Julie Zhuo&#8217;s The Making of a Manager.<\/p>\n","protected":false},"author":14,"featured_media":29077,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[40,45,14],"tags":[695],"class_list":["post-73307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-books","category-business","category-management","tag-the-making-of-a-manager","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Making of a Manager by Julie Zhuo - Shortform Books<\/title>\n<meta name=\"description\" content=\"In The Making of a Manager, Julie Zhuo explains her principles for effective management. To capture all of her ideas, read our overview.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/the-making-of-a-manager-julie-zhuo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Making of a Manager by Julie Zhuo\" \/>\n<meta property=\"og:description\" content=\"In The Making of a Manager, Julie Zhuo explains her principles for effective management. 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