{"id":7131,"date":"2020-01-29T17:56:58","date_gmt":"2020-01-29T21:56:58","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=7131"},"modified":"2022-03-24T16:00:25","modified_gmt":"2022-03-24T20:00:25","slug":"diffusion-of-innovation-theory","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/diffusion-of-innovation-theory\/","title":{"rendered":"Diffusion of Innovation Theory\u2014Target the Right Customers"},"content":{"rendered":"\n<p>What is the diffusion of innovation theory? Why is it a critical piece of a good marketing strategy?<\/p>\n\n\n\n<p>The diffusion innovation theory is a theory that<strong> explains how innovations&#8211;whether they are products, services, or ideas&#8211;spread through a population.<\/strong> Also known as the law of diffusion of innovation, or the <a href=\"https:\/\/www.shortform.com\/blog\/diffusion-of-innovation-model\/\">diffusion of innovation model<\/a>, the theory looks at how different tiers of people&#8211;innovators, early adopters, early majority, late majority, and laggards&#8211;affect the marketing process.<\/p>\n\n\n\n<p>We&#8217;ll cover how the diffusion of innovation theory works, and what it means for your business.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">Diffusion of Innovation Theory: How It Works<\/h2>\n\n\n\n<p>So after you define your WHY and <a href=\"https:\/\/www.shortform.com\/blog\/simon-sinek-golden-circle\/\">Golden Circle<\/a>, how do you get your new product or mission to reach more people?&nbsp;<br><\/p>\n\n\n\n<p>In sum, by 1) understanding that different people will adopt your product at different stages of maturity, 2) finding your early adopters, and gaining a critical mass of them.<br><\/p>\n\n\n\n<p>This chapter explains both concepts and how they apply to starting with WHY.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Defining the \u201cTipping Point\u201d and the \u201cLaw of Diffusion of Innovation\u201d&nbsp;<\/strong><\/h3>\n\n\n\n<p>To understand the key points in this chapter, we have to define two key terms: the <a href=\"https:\/\/www.shortform.com\/blog\/what-is-a-tipping-point\/\">tipping point<\/a> and the diffusion of innovation theory.&nbsp;<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Tipping Point&nbsp;<\/strong><\/h4>\n\n\n\n<p>The term \u201ctipping point\u201d was popularized by Malcolm Gladwell\u2019s book, <em>The Tipping Point.&nbsp;<\/em><br><\/p>\n\n\n\n<p>According to Malcolm Gladwell, a tipping point is \u201cthe point in a situation, process, or system beyond which a significant and often unstoppable effect or change takes place.\u201d (Related terms for this include critical mass and inflection point.)<br><\/p>\n\n\n\n<p>Tipping points happen when a mass of influencers unite to support an idea or a product.&nbsp;<br><\/p>\n\n\n\n<p>While tipping points might seem like they happen somewhat spontaneously or by luck, <strong>they can actually be consciously designed <\/strong>by leveraging the diffusion of innovation theory.<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>The Law of Diffusion of Innovations<\/strong><\/h4>\n\n\n\n<p>This term was coined by Everett M. Rogers in his 1962 book, <em>Diffusion of Innovations.<\/em><strong><em> <\/em>The Law of Diffusion of innovation explains how innovations&#8211;whether they are products, services, or ideas&#8211;spread through a population.<\/strong>&nbsp;<br><\/p>\n\n\n\n<p>He identifies five key populations of people who, over time, spread an innovation throughout a social system. These are the key groups of Rogers&#8217;s diffusion of innovation theory.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Five Populations of Rogers&#8217;s<\/strong> Diffusion of Innovation Theory<\/h2>\n\n\n\n<p>Rogers&#8217;s Law of Diffusion of Innovation (diffusion of innovation model) identifies five key groups of people who help spread innovations through society. They are:&nbsp;<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Diffusion of Innovation <strong>Group 1: The Innovators<\/strong><br><\/h4>\n\n\n\n<p>Innovators make up 2.5 percent of the population. These are the people who want to be first, so they chase new ideas and products. They\u2019re most interested in advancing society and <a href=\"https:\/\/www.shortform.com\/blog\/how-to-make-a-difference-in-the-world\/\">changing the world<\/a> in some way. Innovators are the rarest type of people. Bill Gates, Steve Jobs, and Elon Musk are all innovators.<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Diffusion of Innovation <strong>Group 2: Early Adopters<\/strong><br><\/h4>\n\n\n\n<p>Early adopters make up 13.5 percent of the population. These people aren\u2019t coming up with new ideas, but they see the value in them, trust their guts, and jump on board right away. These are the people who stand in line for the new iPhone or have five tablets laying around the house because they upgrade models the day they release.&nbsp;<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Diffusion of Innovation <strong>Group 3: Early Majority<\/strong><br><\/h4>\n\n\n\n<p>The early majority is a large portion of the population at 34 percent. They\u2019re still fairly comfortable with new technologies, but they\u2019re more practical than early adopters. Additionally, they&#8217;re less likely to act on gut instinct, so rationality matters more to them.&nbsp;<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Diffusion of Innovation <strong>Group 4: Late Majority<\/strong><br><\/h4>\n\n\n\n<p><a href=\"https:\/\/www.shortform.com\/blog\/the-late-majority\/\">The late majority<\/a>, like the early majority, makes up 34 percent of the population. Also like the early majority, they\u2019re more practical. However, they\u2019re even less likely to <a href=\"https:\/\/www.shortform.com\/blog\/be-decisive\/\">make a decision<\/a> on gut instinct, and even when presented with rational reasons for an innovation, they\u2019re much less likely to hop on board.&nbsp;<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Diffusion of Innovation <strong>Group 5: Laggards<\/strong><br><\/h4>\n\n\n\n<p>Laggards are the type of people who still miss rotary phones. They make up 16 percent of the population, and they\u2019re actively hostile toward new innovations. These are the people who are resistant to change.&nbsp;<br><\/p>\n\n\n\n<p>&#8212;<br><\/p>\n\n\n\n<p>In Rogers&#8217;s diffusion of innovation theory, these groups are spread along a <a href=\"https:\/\/www.shortform.com\/blog\/the-bell-curve\/\">bell curve<\/a> (diffusion of innovation curve), where the top and bottom groups (innovators and laggards, respectively) represent that smallest portions of the population and the middle groups (the Early and Late Majorities) represent the largest.&nbsp;<br><\/p>\n\n\n\n<p><strong>In tipping point scenarios, all five of these groups (unconsciously) work together over time to <a href=\"https:\/\/www.shortform.com\/blog\/spread-ideas\/\">spread an idea<\/a> until that innovation eventually becomes part of our status quo.<\/strong> This is the essence of the diffusion of innovation model.<br><\/p>\n\n\n\n<p>There\u2019s one important caveat: <strong>the Law of Diffusion category a person falls into depends on the product.<\/strong> For example, one person might be an <a href=\"https:\/\/www.shortform.com\/blog\/early-adopters-model\/\">early adopter<\/a> when it comes to smart watches, but in the late majority when it comes to new fashion.<br><\/p>\n\n\n\n<p>That\u2019s because everyone has different WHYs. Not every product is designed for you, so it makes sense that you would move up and down Rogers&#8217;s Law of Diffusion spectrum depending on the product\/service in question.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is the diffusion of innovation theory? Why is it a critical piece of a good marketing strategy? The diffusion innovation theory is a theory that explains how innovations&#8211;whether they are products, services, or ideas&#8211;spread through a population. Also known as the law of diffusion of innovation, or the diffusion of innovation model, the theory looks at how different tiers of people&#8211;innovators, early adopters, early majority, late majority, and laggards&#8211;affect the marketing process. We&#8217;ll cover how the diffusion of innovation theory works, and what it means for your business.<\/p>\n","protected":false},"author":4,"featured_media":7150,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,34],"tags":[70],"class_list":["post-7131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-communication","tag-start-with-why","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Diffusion of Innovation Theory\u2014Target the Right Customers - Shortform Books<\/title>\n<meta name=\"description\" content=\"Diffusion innovation theory explains how innovations spread through a population. 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