{"id":69889,"date":"2022-06-15T16:09:00","date_gmt":"2022-06-15T20:09:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=69889"},"modified":"2026-05-27T13:16:59","modified_gmt":"2026-05-27T17:16:59","slug":"what-does-organizational-culture-mean","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/what-does-organizational-culture-mean\/","title":{"rendered":"What Does Organizational Culture Mean?"},"content":{"rendered":"\n<p>What does <a href=\"https:\/\/www.shortform.com\/blog\/strong-organizational-culture\/\">organizational culture<\/a> mean? It is something the employees say or something they do?<\/p>\n\n\n\n<p>The title of the book, <em>What You Do Is <a href=\"https:\/\/www.shortform.com\/blog\/your-genius\/\">Who You Are<\/a>,<\/em> stresses that actions define a culture. Author Ben Horowitz explains how leaders shape organizational culture, and he offers insights into what culture is not.<\/p>\n\n\n\n<p>Keep reading to understand Horowitz&#8217;s definition of organizational culture.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-look-at-organizational-culture\">A Look at Organizational Culture <\/h2>\n\n\n\n<p>Horowitz doesn&#8217;t give a conclusive definition of culture, but he makes clear what culture is <em>not<\/em>. Culture is not the perks some companies offer to employees, the corporate values that most companies claim to follow, the mission statement, or even the CEO\u2019s leadership style. These can all reflect an organization\u2019s culture, but on their own, they\u2019re not the culture. (Shortform note: Experts agree with Horowitz that <a href=\"https:\/\/www.psychologytoday.com\/us\/blog\/leading-fast-and-slow\/202104\/leadership-and-the-psychology-culture-change#:~:text=the%20characteristics%20that%20get%20sloughed,similar%20problem.%20If%20your%20company\">perks and other features are surface-level<\/a>. Most experts say it\u2019s culture\u2019s deeper structure of beliefs and assumptions that define it. However, Horowitz believes values by themselves are surface-level, too\u2014they must be linked to action.)<\/p>\n\n\n\n<p>What does organizational culture mean? From the array of definitions Horowitz gives, we can understand it as <strong>the way employees make decisions and act based on their perception of underlying premises and shared beliefs<\/strong>. Actions truly define a culture. Further, because your actions, decisions, premises, and beliefs are unique to your organization, there is no perfect or ideal culture replicable by everyone.<\/p>\n\n\n\n<p>(Shortform note: In <a href=\"https:\/\/shortform.com\/app\/book\/leading-change\/1-page-summary\"><em>Leading Change<\/em><\/a><em>, <\/em>John Kotter argues that culture is made up of <a href=\"https:\/\/shortform.com\/app\/book\/leading-change\/1-page-summary#7-change-the-culture\">behaviors, norms, priorities, and values that persist in a group over generations<\/a>. Although Horowitz doesn\u2019t explicitly say so, we might infer from his emphasis on the culture being sustainable that he agrees that the elements that make up culture are the ones that endure over time.)<\/p>\n\n\n\n<p>Horowitz says culture derives from what leaders state <em>explicitly<\/em> and also what they enforce <em>implicitly<\/em> by example and through the organization\u2019s <a href=\"https:\/\/www.shortform.com\/blog\/what-is-incentive-meaning-and-definition-economics\/\">incentive<\/a> structure. Leaders\u2019 actions and messaging inform employees\u2019 behavior. Therefore, he argues that as a leader, you should be <em>intentional <\/em>about the culture you\u2019re designing. If you\u2019re not intentional in shaping your culture, your employees will shape it in ways you might not like. <em>What You Do Is Who You Are<\/em> is about how to translate your beliefs into action\u2014that is, how to create the culture you want and sustain it over time.<\/p>\n\n\n\n<p>(Shortform note: Leaders struggle with designing their culture intentionally, and they often delegate culture to the Human Resources department since HR works closely with all employees, training them and receiving their direct feedback. However, when leaders leave culture in the hands of HR, they\u2019re forgetting that it\u2019s <em>their<\/em> example that sets the culture most clearly. If a strong cultural identity flows down from the top, it\u2019s easier to get the entire company aligned. If not, <a href=\"https:\/\/www.shortform.com\/blog\/hub\/professional\/what-are-silos-in-business\/\">siloed departments<\/a> each start creating their own competing cultures, and <a href=\"https:\/\/www.forbes.com\/sites\/forbescoachescouncil\/2018\/01\/26\/the-three-guiding-principles-for-creating-an-intentional-culture\/?sh=2d85f21a3cd6\">there is no coherent identity binding the organization together<\/a>.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What does organizational culture mean? It is something the employees say or something they do? The title of the book, What You Do Is Who You Are, stresses that actions define a culture. Author Ben Horowitz explains how leaders shape organizational culture, and he offers insights into what culture is not. Keep reading to understand Horowitz&#8217;s definition of organizational culture.<\/p>\n","protected":false},"author":9,"featured_media":69891,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,14,30],"tags":[655],"class_list":["post-69889","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-management","category-work","tag-what-you-do-is-who-you-are","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Does Organizational Culture Mean? - Shortform Books<\/title>\n<meta name=\"description\" content=\"What does organizational culture mean? It&#039;s how employees act at work (and has nothing to do with break room ping pong tables). 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