{"id":63802,"date":"2022-04-01T08:20:42","date_gmt":"2022-04-01T12:20:42","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=63802"},"modified":"2022-04-06T08:45:27","modified_gmt":"2022-04-06T12:45:27","slug":"beat-your-competitors","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/","title":{"rendered":"How to Beat Your Competitors and Win the Market"},"content":{"rendered":"\n<p>Is your business part of a competitive market? How can you beat your competitors and become the <a href=\"https:\/\/www.shortform.com\/blog\/market-leader-company\/\">market leader<\/a>?<\/p>\n\n\n\n<p>There are two main strategies for winning your chosen market: cost leadership and differentiation. Different companies have different strengths that contribute to their ability to excel in unique ways. For instance, small companies can often provide a more targeted, boutique service (differentiation) while larger companies can often deliver quality products at a more competitive price point (cost leadership).<\/p>\n\n\n\n<p>Let&#8217;s take a look at each strategy in more detail. <\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-winning-the-market\"><strong>Winning the Market<\/strong><\/h2>\n\n\n\n<p><strong>How do you succeed in your chosen markets and beat your competitors?<\/strong> You need to create sustainable <a href=\"https:\/\/www.shortform.com\/blog\/how-to-create-value-for-customers\/\">value for customers<\/a>.<\/p>\n\n\n\n<p>In their book <em>Playing to Win, <\/em>Lafley and Martin say that <strong>there are two main ways to harness your strengths and find victory in your chosen market: cost leadership (beating your competitors\u2019 prices) and differentiation (offering something your competitors don\u2019t).<\/strong> <\/p>\n\n\n\n<p>(Shortform note: In <a href=\"https:\/\/shortform.com\/app\/book\/purple-cow\/chapter-4\"><em>Purple Cow<\/em><\/a>, Godin makes the case that the only way to succeed is with a <a href=\"https:\/\/www.shortform.com\/blog\/remarkable-product\/\">remarkable product<\/a> or service that attracts attention. He uses IKEA as an example of standing out through cost leadership: By selling mass-produced, disassembled furniture in easy-to-stack boxes, the company greatly reduces production and shipping costs. As a result, IKEA can sell furniture much more cheaply than its competitors. Though IKEA is a large company today, originally it was innovation rather than size that allowed it to <a href=\"https:\/\/www.shortform.com\/blog\/how-to-beat-the-competition-in-business\/\">beat the competition<\/a> on prices.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-strategy-1-cost-leadership\"><strong>Strategy #1: Cost Leadership<\/strong><\/h3>\n\n\n\n<p>In this approach<strong>, you win by selling a similar quality product at a cheaper price than your competitors.<\/strong>&nbsp;<\/p>\n\n\n\n<p>Lafley and Martin say that if three companies have products that are essentially the same, customers will buy the cheapest of the products. Companies that spend less to make their products have more flexibility on pricing. Therefore, <strong>the company that can make the product most <\/strong><strong><em>efficiently <\/em><\/strong><strong>can sell it at the lowest price and control the market<\/strong>.<\/p>\n\n\n\n<p>Furthermore, according to Lafley and Martin, the company that makes the product in the cheapest manner can use this advantage in other ways. For example, the company could instead <a href=\"https:\/\/www.shortform.com\/blog\/how-to-sell-a-product\/\">sell its product<\/a> at the same price as its competitors and use the extra profit to pay for bigger <a href=\"https:\/\/www.shortform.com\/blog\/how-to-create-a-successful-marketing-campaign\/\">marketing campaigns<\/a> or more prominent shelves at the store, thereby increasing sales.<\/p>\n\n\n\n<p>(Shortform note: In extreme cases of cost leadership, large retailers will drive their competition out of the market by intentionally setting prices so low that smaller companies can\u2019t possibly match them. The large retailers absorb the temporary profit losses, while smaller companies can\u2019t and go out of business. Then, once the competitors are gone, the large company raises its prices to recoup the losses and increase <a href=\"https:\/\/www.shortform.com\/blog\/long-term-profits\/\">long-term profit<\/a>. This particular type of cost leadership is called <a href=\"https:\/\/stats.oecd.org\/glossary\/detail.asp?ID=3280\">predatory pricing<\/a>.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-strategy-2-differentiation\"><strong>Strategy #2: Differentiation<\/strong><\/h3>\n\n\n\n<p>Lafley and Martin\u2019s alternative to lower prices is <strong>having a product that consumers want more than others because it\u2019s of higher quality or has better branding and more prestige<\/strong>. If it costs two companies the same amount to make similar products, but consumers like one more than the other, they\u2019re willing to pay more for it. This leads to higher margins that companies can then use to increase their advantage through higher-priced marketing campaigns or better placement in stores.&nbsp;<\/p>\n\n\n\n<p><strong>Selling a quality product can also help develop loyalty, which makes a company less vulnerable to the whims of the market:<\/strong> Loyal consumers believe that a particular company adds value to their lives, so they don\u2019t shop around as much.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>The Elements of Brand Loyalty<\/strong><br><br><a href=\"https:\/\/www.psychologytoday.com\/us\/blog\/the-human-beast\/202107\/how-brand-loyalty-runs-deep\">Brand loyalty has two main components<\/a>:<br><br><strong>Popularity: <\/strong>People assume that the top-selling brands must be the best quality, and they become loyal to those brands without exploring other options.&nbsp;<br><br><strong>Personality: <\/strong>People are attracted to brands when the advertising and presentation matches their personality, or how they see themselves. For example, Red Bull and Monster are two popular brands of energy drink\u2014Red Bull advertises with silly, cartoonish commercials, while Monster presents itself as intense, athletic, and powerful. By using two different approaches, these brands capture different sections of the energy drink market.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-employing-these-strategies\"><strong>Employing These Strategies<\/strong><\/h3>\n\n\n\n<p>Sometimes, Lafley and Martin add, a firm can use cost leadership and differentiation strategies at the same time\u2014driving down the cost of manufacturing and keeping their prices low while still driving up comparative quality. However, this is difficult to pull off unless your company already dominates the market to the point that it can afford to split focus among two different strategies, so <strong>most companies have to choose one strategy or the other.<\/strong><\/p>\n\n\n\n<p>Lafley and Martin point out that companies aiming to be cost leaders must strategize and sacrifice differently than companies that are aiming to be differentiators:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Cost leaders<\/strong> prioritize cheap production and low prices, so they might alienate customers who are interested in something that\u2019s unique or different.&nbsp;<\/li><li><strong>Differentiators<\/strong> prioritize building the brand to be customer-friendly, fresh, and attractive. This often results in more expensive products, which drives away customers whose primary concern is cost.&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/0VRgl4N7jQSyGkKoJuoYU02W_bwD1aFo-53k23DUTfBUHcFNNuW9s166ibZ5xOnXop0hQCiR73rimNAY1fYkgdqr3DFbSxx9DHAgsBsIHkB3_N6IEgomDKvpQTkQXCepLOMC9KSV\" alt=\"\" width=\"524\" height=\"314\"\/><\/figure><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Counterpoint: Amazon Successfully Pursues Both Strategies<\/strong><br><br>Amazon is one example of a company that manages to be both a cost leader and a differentiator. In <a href=\"https:\/\/shortform.com\/app\/book\/the-everything-store\"><em>The Everything Store<\/em><\/a>, which tells the story of Amazon from its founding in 1994 to the 2010s, journalist Brad Stone explains that founder Jeff Bezos has an <a href=\"https:\/\/shortform.com\/app\/book\/the-everything-store\/amazon-company-values\">\u201cobsession\u201d with customer service.<\/a> However, for Bezos, part of serving the customer is pricing the product as low as possible.<strong> <\/strong>That\u2019s why, in addition to looking for other ways to boost customer satisfaction, Amazon is always on the lookout for ways to reduce its prices\u2014including (according to Stone) predatory and legally questionable practices to avoid taxes and drive competitors out of the market. While maintaining cost leadership, the company differentiates itself by using technology and continuous innovation to meet customer needs.<br><br>Its success as both a cost leader and a differentiator has made Amazon a regular in the <a href=\"https:\/\/fortune.com\/company\/amazon-com\/\">Fortune 100<\/a>, as well as one of <em>Fortune<\/em>\u2019s \u201cBig Five\u201d\u2014the five most influential tech companies in the US. This example shows that it\u2019s possible (if difficult) to excel at both strategies, but doing so successfully can give you an enormous <a href=\"https:\/\/www.shortform.com\/blog\/business-competitive-advantage\/\">competitive advantage<\/a>.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-strategize-at-every-level\"><strong>Strategize at Every Level<\/strong><\/h4>\n\n\n\n<p>Lafley and Martin warn that some companies think only workers who are customer-facing need to understand and employ strategy. However, <strong>having winning strategies at <\/strong><strong><em>every <\/em><\/strong><strong>level of the organization<\/strong>, both outward-facing (like sales) and inward-facing (like product development), <strong>will help any company succeed<\/strong>, regardless of whether you\u2019re trying to be a cost leader or a differentiator. Therefore,<strong> <\/strong>every part of your business should consider the \u201cwhere to play\u201d and \u201chow to win\u201d questions we\u2019ve previously discussed.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Crowdsourcing Strategy<\/strong><br><br>For an example of what it looks like to strategize at every level, Netflix CEO Reed Hastings took an exceptional approach to company strategy by encouraging every single Netflix employee to innovate and contribute to the overall plan.&nbsp;<br><br>In <a href=\"https:\/\/shortform.com\/app\/book\/no-rules-rules\/1-page-summary\"><em>No Rules Rules<\/em><\/a>, Hastings explains that there were three steps to this process:<br><br>1. <strong>Hire the right people\u2014at any cost.<\/strong> Hastings\u2019s strategy for Netflix was based on employee <a href=\"https:\/\/www.shortform.com\/blog\/maturity-continuum-7-habits\/\">independence<\/a> and autonomy. In order for that strategy to work, he needed to hire trustworthy people who wouldn\u2019t abuse their privileges.&nbsp;<br>2. <strong>Encourage open communication and feedback at every level. <\/strong>Hastings taught his employees how to give and take feedback effectively, then encouraged them to constantly provide feedback to him and to each other.&nbsp;<br>3. <strong>Remove employee restrictions. <\/strong>Hastings removed top-down controls like strict approval processes (while still providing guidelines to prevent abuse). His employees were not only encouraged but <em>expected <\/em>to <a href=\"https:\/\/www.shortform.com\/blog\/accepting-responsibility\/\">take responsibility<\/a> for themselves and their own projects.<br><br>According to Hastings, these three steps\u2014along with a <a href=\"https:\/\/www.shortform.com\/blog\/building-a-positive-workplace-culture\/\">company culture<\/a> of innovation and accountability\u2014empowered Netflix\u2019s highly skilled employees, which fostered the ingenuity and adaptability that enabled the company to grow into the streaming giant it is today.&nbsp;&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-strategize-constantly\"><strong>Strategize Constantly<\/strong><\/h4>\n\n\n\n<p>Lafley and Martin explain that some companies gain such a significant competitive advantage that they\u2019re able to push their competitors almost entirely out of the arena\u2014consider Google and Amazon, which have no serious competitors in their respective markets.&nbsp;<\/p>\n\n\n\n<p>However, the authors warn that markets change constantly and strangleholds don\u2019t always last. That\u2019s why <strong>even ultra-successful companies can\u2019t afford to rest on their laurels;<\/strong> <strong>they must constantly create and employ new how-to-win strategies so they don\u2019t get overtaken by new and innovative competitors.<\/strong><\/p>\n\n\n\n<p>(Shortform note:<strong> <\/strong>In contrast to Netflix\u2019s constant innovation at every level, Blockbuster Video is a perfect example of a successful company that grew complacent. In 2000, the then-CEO of Blockbuster had a chance to <a href=\"https:\/\/www.businessinsider.com\/blockbuster-ceo-passed-up-chance-to-buy-netflix-for-50-million-2015-7\">buy Netflix for $50 million<\/a>. Thinking that Blockbuster was comfortably at the top of the video rental market, and that Netflix was a harmless novelty, he declined the offer. Just 10 years later, <a href=\"https:\/\/money.cnn.com\/2010\/09\/23\/news\/companies\/blockbuster_bankruptcy\/index.htm\">Blockbuster declared bankruptcy<\/a>\u2014Netflix and similar services forced it out of the market it had once dominated.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your business part of a competitive market? How can you beat your competitors and become the market leader? There are two main strategies for winning your chosen market: cost leadership and differentiation. Different companies have different strengths that contribute to their ability to excel in unique ways. For instance, small companies can often provide a more targeted, boutique service (differentiation) while larger companies can often deliver quality products at a more competitive price point (cost leadership). Let&#8217;s take a look at each strategy in more detail.<\/p>\n","protected":false},"author":8,"featured_media":63829,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,79,104],"tags":[472],"class_list":["post-63802","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-entrepreneurship","category-marketing","tag-playing-to-win","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Beat Your Competitors and Win the Market - Shortform Books<\/title>\n<meta name=\"description\" content=\"Do you want to beat your competitors and become the market leader in your industry? Here are the two best strategies and how to employ them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Beat Your Competitors and Win the Market\" \/>\n<meta property=\"og:description\" content=\"Do you want to beat your competitors and become the market leader in your industry? Here are the two best strategies and how to employ them.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-01T12:20:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-06T12:45:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/wordpress.shortform.com\/blog\/wp-content\/uploads\/2022\/04\/winning-chess.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1150\" \/>\n\t<meta property=\"og:image:height\" content=\"684\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Hannah Aster\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hannah Aster\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/\"},\"author\":{\"name\":\"Hannah Aster\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/f39f52830e4f7039a16e45d12354542f\"},\"headline\":\"How to Beat Your Competitors and Win the Market\",\"datePublished\":\"2022-04-01T12:20:42+00:00\",\"dateModified\":\"2022-04-06T12:45:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/\"},\"wordCount\":1504,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2022\/04\/winning-chess.jpg\",\"keywords\":[\"Playing to Win\"],\"articleSection\":[\"Business\",\"Entrepreneurship\",\"Marketing\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/\",\"name\":\"How to Beat Your Competitors and Win the Market - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beat-your-competitors\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2022\/04\/winning-chess.jpg\",\"datePublished\":\"2022-04-01T12:20:42+00:00\",\"dateModified\":\"2022-04-06T12:45:27+00:00\",\"description\":\"Do you want to beat your competitors and become the market leader in your industry? 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