{"id":58846,"date":"2022-02-06T19:50:10","date_gmt":"2022-02-06T23:50:10","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=58846"},"modified":"2022-02-17T10:25:08","modified_gmt":"2022-02-17T14:25:08","slug":"benefits-of-small-talk","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/benefits-of-small-talk\/","title":{"rendered":"The 3 (Often Overlooked) Benefits of Small Talk"},"content":{"rendered":"\n<p>Do you find small talk awkward and uncomfortable? What are the benefits of small talk? What makes small talk different from friendly conversations? <\/p>\n\n\n\n<p>In his book <em>Games People Play, <\/em>Dr. Eric Berne analyzes human social interactions in order to better understand why people act the way they do. One subject he went into detail on was that of small talk. <\/p>\n\n\n\n<p>Keep reading to learn about the benefits of small talk. <\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-small-talk-various-and-variable\"><strong>Small Talk: Various and Variable<\/strong><\/h2>\n\n\n\n<p>Before we can discuss the benefits of small talk (or what Berne calls &#8220;pastimes&#8221;), we need to distinguish what makes small talk different from conversations. According to Eric Berne, <em>pastimes<\/em> are <em>casual social interactions <\/em>of all shapes and sizes. There\u2019s a wide variety of pastimes, and they further vary by culture. People mainly engage in pastimes at events like parties, weddings, or company social gatherings.<\/p>\n\n\n\n<p><strong>Berne defines a pastime as a series of reciprocal exchanges focused around a topic<\/strong>\u2014cars, annoying neighbors, celebrity gossip, relationships, and so on. So you can also think of these as polite, topical conversations: small talk.<\/p>\n\n\n\n<p>(Shortform note: The notion of pastimes, or small talk, is a useful way of pointing out a specific kind of social behavior. At the same time, it\u2019s also fairly deterministic: Berne suggests that most of our behaviors fall into one of a handful of categories, and within each of those we just act from scripts. Compare this to human language: While it\u2019s true that we use some set phrases, using language is a highly creative endeavor. We mix and match words, frequently creating expressions we\u2019ve never before spoken. If our primary tool of communication is so complex and free-form, does it make sense that our social behaviors, which are mediated by language, would be simple and predetermined? After all, <a href=\"https:\/\/qz.com\/305448\/humans-arent-influenced-by-culture-we-create-it\/\">culture evolves over time<\/a>\u2014and the small talk we engage in today is very different from that of Berne\u2019s time.)<\/p>\n\n\n\n<p>There are plenty of contemporary examples of small talk\u2014\u201cHave You Seen This Meme\u201d and \u201cMidterms are Killing Me\u201d are common among modern college students, and the ravers among them might play \u201cWhat a Trip, Man\u201d or \u201cOne-Up My Hangover.\u201d On-the-grind millennials might play \u201cWhat\u2019s Your <a href=\"https:\/\/www.shortform.com\/blog\/benefits-of-a-side-hustle\/\">Side Hustle<\/a>,\u201d while young parents favor \u201cKids, Am I Right?\u201d<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>A Product of His Time<\/strong><br><br>A number of Berne\u2019s pastimes (and later his games) have aged poorly. In his writing, men engage in \u201cGeneral Motors\u201d and \u201cMan Talk,\u201d while women play \u201cWardrobe,\u201d \u201cKitchen,\u201d and \u201cLady Talk.\u201d It\u2019s not hard to imagine these stereotypes, but to suggest that everyone\u2019s activities fit into such cleanly segregated categories is both reductionist and prejudiced.&nbsp;<br><br><a href=\"https:\/\/www.mindpath.com\/blog\/dont-be-hysterical-the-history-of-sexism-in-psychological-treatment\/\">Psychology has a long history of sexist bias<\/a>. A particularly illustrative example is the idea of hysteria\u2014think \u201cshe\u2019s just crazy and emotional\u201d\u2014a hold-over from ancient Greece and Egypt that remained in the DSM through the 1950s. And given that <a href=\"https:\/\/www.verywellmind.com\/how-sigmund-freud-viewed-women-2795859\">Freud, a man not known for his sexual egalitarianism<\/a>, influenced Berne, we have good reason to read his descriptions with a critical eye.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Informal rituals mark the start and end of many types of small talk. For example, you\u2019ll greet your friends before jumping into some activity, and the goodbye niceties also follow ritual patterns.<\/p>\n\n\n\n<p>Berne states that small talk gets \u201cadaptively\u201d programmed, though he doesn\u2019t clarify what this means. We can infer that the programs for small talk also come from cultural influences, but can change more flexibly. Small talk changes based on who\u2019s involved, going in various directions like a flowchart.<\/p>\n\n\n\n<p>For example, say you\u2019re joking about your kids with a couple friends, and a child-free acquaintance comes to join in. Now the conversation will either change to accommodate her, or she\u2019ll find some creative way to relate (maybe her cat is <em>her<\/em> baby).&nbsp;<\/p>\n\n\n\n<p>Berne states that we adapt our interactions like this to provide all those involved with an opportunity to be seen and heard. It isn\u2019t quite egalitarian, though: You have to earn that recognition. For example, think of how the \u201cfunny guy\u201d usually gets more attention than the quieter friends of a group.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Berne\u2019s lack of clarity on \u201cadaptive programming\u201d may speak to the shortcomings of his reductionist approach. <a href=\"https:\/\/meaningness.com\/nebulosity\">Not all phenomena have discrete, sharp boundaries<\/a>, and this nebulosity can confound the \u201cdissection\u201d approach of most science.&nbsp;<br><br>While physical sciences, like geology, deal with concrete realities, the human psyche famously defies clear, complete description. In leaving \u201cadaptive programming\u201d unexplained, Berne may be indicating one edge of his theory\u2019s explanatory power. Building a concrete, precise model of dynamic, changing social interaction might be impossible\u2014similarly to how we can\u2019t precisely describe the structure of a cloud\u2014because there are too many variables to account for: Thousands of personality variations, numerous pastimes, innumerable contexts in which they could take place, and so on. So, in short, Berne leaves it at, \u201cit\u2019s complicated.\u201d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-benefits-of-small-talk\"><strong>The Benefits of Small Talk<\/strong><\/h3>\n\n\n\n<p>At its most basic, small talk is an enjoyable way to use time and provide social contact for everyone involved. However, it also serves two more specific purposes, which we\u2019ll cover below.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-1-small-talk-helps-us-find-new-relationships\">1. Small Talk Helps Us Find New Relationships<\/h4>\n\n\n\n<p>Berne explains that <strong>small talk helps you find potential partners for closer relationships<\/strong>. Your small talk reflects your games\u2014many types of small talk are simpler, more socially acceptable versions of games. So the people whom you mesh with in more casual interaction are likely to be good partners for closer relationships.<\/p>\n\n\n\n<p>This filtering is an <a href=\"https:\/\/www.shortform.com\/blog\/unconscious-processing\/\">unconscious process<\/a>. While you\u2019re at a social gathering, Berne says, your child intuitively sorts through the people you meet. You\u2019ve probably experienced this\u2014you go to a party, you meet someone new and interesting, and find you\u2019d be happy to see them again. This is your child at work.<\/p>\n\n\n\n<p>Berne also states that sometimes the adult handles this process. For example, if you\u2019re a strategic person consciously looking for a romantic relationship or a useful business connection, you may more consciously look for a match, instead of leaving it to intuition.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: It\u2019s a common idea that \u201cwe date our parents&#8221;, or in Berne\u2019s terms, \u201cwe date those who play our games.\u201d In contrast, <a href=\"https:\/\/psychcentral.com\/blog\/love-matters\/2018\/08\/why-we-choose-the-mates-we-do-and-how-to-choose-the-best-mate-for-you#1\">evolutionary psychology holds that we pick partners based on who will best pass on strong genes<\/a>. In this view, physical attractiveness, fitness, and intelligence play a larger role. Neither view seems to contradict the other, though, and considering both gives a more holistic view of the process. For example, you might filter potential partners through both sets of criteria: First, do they satisfy your standards for evolutionary fitness? This narrows it down a bit, but still leaves a large pool to select from. Considering who meshes with your games narrows it down even further, acting as a secondary filter that ensures you meet your psychological needs, and not just evolutionary drives.)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-2-small-talk-reinforces-our-beliefs\">2. Small Talk Reinforces Our Beliefs<\/h4>\n\n\n\n<p>Think of how in-group conversations typically create a filter bubble: Everything discussed obeys the tribal group\u2019s sanctions and taboos, and everybody (typically) validates each other. Small talk often works a good deal like this, according to Berne.<\/p>\n\n\n\n<p><strong>You engage in small talk from a \u201cposition.\u201d<\/strong> This is a deeply held belief that usually concerns some broad, existential stance or major issue\u2014\u201cBig government is bad\/good,\u201d \u201cPeople are basically moral\/immoral,\u201d \u201cChildren are great\/awful.\u201d That belief determines the small talk you engage in.&nbsp;<\/p>\n\n\n\n<p>Then, the way you feel about that issue\u2014the emotional aspect of your belief\u2014determines how you show up when undertaking small talk. For example, say you believe that \u201ccoffee is superior to tea.\u201d Depending on your emotional style, you\u2019ll enact a particular character in casual conversations about that topic\u2014maybe you\u2019re an<em> espresso maniac<\/em>, or a<em> coffee purist,<\/em> or even an aggressive<em> bean evangelist <\/em>amongst your tea-drinking friends.&nbsp;<\/p>\n\n\n\n<p>(Later we\u2019ll refer to positions as <em>stances, <\/em>as in your <em>point of view<\/em>.)<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Four Fundamental Positions<\/strong><br><br>In a 1962 article in <em><a href=\"https:\/\/www.shortform.com\/blog\/what-is-transactional-analysis\/\">Transactional Analysis<\/a> Bulletin<\/em>, Berne introduced the concept of \u201cokayness\u201d to describe being basically at peace with your existence. To be OK is to respect yourself and others, and to act fairly.<br><br>The psychiatrist Thomas Harris further developed Berne\u2019s theory of positions <a href=\"https:\/\/en.wikipedia.org\/wiki\/I%27m_OK_%E2%80%93_You%27re_OK\">in his 1967 book <em>I\u2019m OK<\/em>\u2014<em>You\u2019re O<\/em>K<\/a>. Harris outlined <a href=\"https:\/\/thedecisionlab.com\/reference-guide\/philosophy\/life-position\/\">four fundamental \u201clife positions\u201d<\/a> that develop in childhood:<br><br><em>I\u2019m OK, You\u2019re OK&nbsp;<br>I\u2019m OK, You\u2019re not OK<br>I&#8217;m not OK, You\u2019re not OK<br>I&#8217;m not OK, You\u2019re OK<\/em><br><br>With this model, proponents of Transactional Analysis hoped to establish a set of fundamental beliefs from which all people\u2019s scripts developed. Depending on your earliest experiences, you would end up with one of the four life positions\u2014and in theory, all of your behavior would be rooted in that deepest belief.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Your friends can then receive your act in one of two ways, according to Berne. Both serve to reinforce your existing belief:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>They could receive you well and agree with the stance you express. Continuing the above example, say that your coffee drinking friends validate your love for cold brew. This confirms to you that your belief is the correct one, which reinforces it.<\/li><li>Or, they could disagree with you and may get antagonistic. Maybe Brad thinks Matcha green tea beats coffee any day and scoffs at you. An argument may ensue, which will also entrench your beliefs.<\/li><\/ul>\n\n\n\n<p>(Shortform note: In another example of Berne\u2019s apparent <a href=\"https:\/\/www.shortform.com\/blog\/western-science\/\">reductionism<\/a>, he gives just two ways an interaction can go: up or down. Yet <a href=\"https:\/\/www.inverse.com\/mind-body\/how-to-win-arguments-actually-change-someones-mind\">it\u2019s possible to communicate more intelligently, to change people\u2019s minds<\/a>, and to <a href=\"https:\/\/shortform.com\/app\/book\/difficult-conversations\">successfully manage difficult conversations<\/a>. For Edwin Rutsch, creator of <a href=\"https:\/\/www.empathycircle.com\/what-is-an-empathy-circle\">the Empathy Circle conversational modality<\/a>, active listening is the key to a more empathetic culture. In an empathy circle, you patiently listen, acknowledge, and reflect the speaker\u2019s words back to them, and they do the same for you when it\u2019s your turn. The idea is not to debate, but to engage in a structured dialogue that opens our ears to new perspectives. Interactions that reinforce your beliefs, whether through affirmation or confrontation, are not the only possibility.)<\/p>\n\n\n\n<p>In the language of T.A., this is the \u201cexistential advantage\u201d of pastimes, or small talk: It confirms beliefs that concern <a href=\"https:\/\/www.shortform.com\/blog\/personal-worldview\/\">your worldview<\/a>. Each confirmation helps you to feel like you have the \u201cright\u201d views on the world. Berne\u2019s implication is that we unconsciously seek out experiences that confirm our existing beliefs.<\/p>\n\n\n\n<p>Berne says that our stances develop while we\u2019re young and tend to become fixed. And because beliefs are self-reinforcing <a href=\"https:\/\/www.shortform.com\/blog\/feedback-loop-meaning\/\">feedback loops<\/a>, as described above, you can easily fall into the trap of defending beliefs that have long since become unconstructive.&nbsp;<\/p>\n\n\n\n<p>(This is the trouble with games. While pastimes are typically mild, like the coffee example above, game dynamics are more intense. More on this soon.)<\/p>\n\n\n\n<p>(Shortform note: In more modern language, Berne seems to have <a href=\"https:\/\/www.simplypsychology.org\/confirmation-bias.html\">noticed some form of confirmation bias<\/a>: When we engage in small talk, we\u2019re primed to agree with things that reinforce our beliefs (and we discount things that contradict them.) For example, you might catch yourself instinctively disagreeing with a political stance from the other side of the spectrum, even if you haven\u2019t investigated the issue. <a href=\"https:\/\/www.simplypsychology.org\/self-fulfilling-prophecy.html\">We\u2019re also prone to self-fulfilling prophecies<\/a>: If you believe something to be true, you\u2019re likely to act accordingly, and that brings that belief closer to reality. For example, <a href=\"https:\/\/www.psychologytoday.com\/us\/blog\/keeping-even-keel\/202102\/how-fake-it-till-you-make-it-really-is-thing\">this is the psychological underpinning of \u201cfake it till you make it<\/a>\u201d: if you regularly practice acting confident, you\u2019ll eventually develop that capacity.)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-3-small-talk-facilitates-tribal-dynamics\">3. <strong>Small Talk Facilitates Tribal Dynamics<\/strong><\/h4>\n\n\n\n<p><strong>Different types of small talk tend not to mix with each other,<\/strong> Berne explains. Dividing lines often form along demographic boundaries\u2014for example, Ivy League types might chat about who launched what startup, while state college graduates might talk about how tough the job market is.&nbsp;<\/p>\n\n\n\n<p>If you don\u2019t \u201cget with the program\u201d of a group you\u2019ve walked into, they might reject you. For example, if a lifestyle gamer tries to socialize with a group of gym-lifers discussing their routines, they\u2019ll probably reject her. But if you adapt to the pastime, the group may welcome you. Say that the gamer really wants to start lifting, and the gym friends would love to show her the ropes.&nbsp;<\/p>\n\n\n\n<p>Some groups, Berne says, also have accommodating leaders who will state the program and make it easier to join in. For example, you walk up to a group and a woman says \u201cHey, we were just talking about bad housemate experiences. Got any interesting stories?\u201d<\/p>\n\n\n\n<p>(Shortform note: Berne\u2019s notion of exclusionary small talk may have been a product of his time. These days many people have a wide variety of interests and hobbies, and demographic lines aren\u2019t always a useful way to distinguish between people\u2019s lifestyles and <a href=\"https:\/\/www.shortform.com\/blog\/social-habits\/\">social habits<\/a>. For example, maybe those lifters mentioned above are also gamers\u2014the old stigma of gaming-as-geeky is fading, and <a href=\"https:\/\/www.pewresearch.org\/internet\/2015\/12\/15\/who-plays-video-games-and-identifies-as-a-gamer\/\">gaming seems to transcend demographic lines, being widespread among men and women, across various ethnicities and age groups<\/a>. So they may have welcomed the new person, especially if she also showed some interest in lifting.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-ways-to-classify-small-talk\"><strong>2 Ways to Classify Small Talk<\/strong><\/h3>\n\n\n\n<p>Berne details several ways to classify pastimes, with varying levels of clarity. Below, we\u2019ve described the two clearest schemes, and updated the examples.<\/p>\n\n\n\n<p><strong>Based on Demographics: <\/strong>As mentioned above, small talk often differs from one demographic to the next. People of different ages, genders, and income brackets tend to engage in different chat. For example, college-age guys and gals might chat about recent concert or music festival experiences, whereas lots of older folks love discussing the national news or their golf swings.<\/p>\n\n\n\n<p><strong>Based on Ego States: <\/strong>Some small talk takes three distinct forms depending on the ego states involved: adult-adult, child-child, and parent-parent. The chat \u201cKitchen,\u201d can occur as two adults discussing the pros and cons of different stoves; as two children playing house; or as two parents trading recipes and admiring the marble countertops.<\/p>\n\n\n\n<p>(Shortform note: A 2012 paper from UC Berkeley\u2019s psychology department holds that <a href=\"https:\/\/www.apa.org\/monitor\/2015\/02\/class-differences\">social class very much determines the set of behaviors someone expresses<\/a>. We all have a class mindset embedded in us, which is reinforced by the environments we live in. This seems to support Berne\u2019s theory: If everyone around you drinks $7 Starbucks mixes and drives luxury cars, you\u2019ll play a different set of pastimes than those who grab $1 McDonald\u2019s coffee in their beat-up 2000 Civics. On other hand, another study from the same report demonstrated that class isn\u2019t rigid: After sending interdependence-emphasizing welcome messages (a common value for poorer demographics) to first generation college students, they found that those students performed just as well as students from college-educated families.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you find small talk awkward and uncomfortable? What are the benefits of small talk? What makes small talk different from friendly conversations? In his book Games People Play, Dr. Eric Berne analyzes human social interactions in order to better understand why people act the way they do. One subject he went into detail on was that of small talk. Keep reading to learn about the benefits of small talk.<\/p>\n","protected":false},"author":8,"featured_media":59032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,24],"tags":[568],"class_list":["post-58846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-society","tag-games-people-play","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The 3 (Often Overlooked) Benefits of Small Talk - Shortform Books<\/title>\n<meta name=\"description\" content=\"Small talk is often awkward and uncomfortable. But it&#039;s also a valuable social tool. 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