{"id":51937,"date":"2021-10-24T18:00:24","date_gmt":"2021-10-24T22:00:24","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=51937"},"modified":"2021-10-26T18:03:04","modified_gmt":"2021-10-26T22:03:04","slug":"capturing-leads","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/capturing-leads\/","title":{"rendered":"Capturing Leads: How to Turn Visitors Into Customers"},"content":{"rendered":"\n<p>What are some great techniques for capturing leads? How can capturing leads increase your sales?<\/p>\n\n\n\n<p>In marketing, capturing leads involves collecting customer data so that visitors become potential customers. For example, someone visiting your website might give you their email to receive a free e-book. <\/p>\n\n\n\n<p>Find out more about capturing leads below. <\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">How to Capture Leads<\/h2>\n\n\n\n<p>The first step in increasing a potential customer&#8217;s familiarity with you is capturing their contact information in a database so you can follow up. Understanding this is the key to capturing leads and turning visitors into paying customers. <\/p>\n\n\n\n<p>Capturing leads is important because only a small percentage of the people who express initial interest by, for example, downloading a free report or video, will be ready to buy immediately. But if you don\u2019t capture their names and contact information, they\u2019ll forget about you soon after viewing your ad, and you\u2019ll lose the opportunity to turn them into customers later.<\/p>\n\n\n\n<p>Dib notes that <strong>capturing leads in a database allows you to develop their interest over time, so a sale follows naturally<\/strong>.<\/p>\n\n\n\n<p>Your marketing infrastructure (direct-response ads and database) is an engine that will keep generating sales for the future\u2014Dib claims that <strong>while only 3% of leads may buy now, 40% may buy in the future<\/strong>.<\/p>\n\n\n\n<p>To manage your marketing infrastructure, he recommends investing in a CRM system, or customer relationship management software that allows you to organize, track, and analyze customer data.<\/p>\n\n\n\n<p>(Shortform note: In <a href=\"https:\/\/www.shortform.com\/app\/book\/new-sales-simplified\/part-2\"><em>New Sales. Simplified.<\/em><\/a>, sales coach Mike Weinberg offers his own three-part method for generating new business: Strategically select prospects to pursue, create effective sales tools, and plan\/execute. To generate leads, he explains how to create a list of likely prospects using online research and referrals. For instance, he recommends using LinkedIn to research an industry, identify leads by checking out your best customers\u2019 LinkedIn contacts, initiate relationships, and share useful information. He also emphasizes meticulously planning your approach to the prospect, creating a well-crafted \u201csales story\u201d and a scripted <a href=\"https:\/\/www.shortform.com\/blog\/sales-presentation\/\">sales presentation<\/a>.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cultivating Your Leads<\/strong><\/h3>\n\n\n\n<p>After capturing leads, you have to cultivate them. <\/p>\n\n\n\n<p>After a prospect has expressed interest and you\u2019ve captured them as a lead in your database, the second step in the familiarity phase is continuing to develop their interest. You want to move them from being interested in your product to wanting it\u2014and wanting to buy from <em>you<\/em>. Do this, Dib says, by making a series of contacts with the lead in which you:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Deliver increasing value <\/strong>(for example, a newsletter, book, seminar, and\/or free audit).<\/li><li><a href=\"https:\/\/www.shortform.com\/blog\/career-progression-plan\/\">Position yourself<\/a> as an expert in your field.<\/li><li>Build a trusting relationship.<\/li><\/ul>\n\n\n\n<p>These contacts will predispose leads to buy from you before you ever try to sell them. Most salespeople follow up on a lead only a few times\u2014however, <strong>Dib recommends a multistep process in which you contact them 10 or more times. <\/strong>Your CRM can help with the follow-up work by sending automatic monthly emails to leads, alerting you when it\u2019s time to make a follow-up call, and so on.<\/p>\n\n\n\n<p>In traditional pressure selling, Dib notes that a dozen contacts would be unwelcome. But <strong>in a relationship built on trust and value, leads will welcome your contacts rather than feeling pressured <\/strong>or angry, and you\u2019ll sell effortlessly and ethically.<\/p>\n\n\n\n<p>(Shortform note: Along the line of <a href=\"https:\/\/www.shortform.com\/blog\/how-is-trust-earned\/\">building trust<\/a>, many sales experts advocate a consultative method of selling, in which the salesperson asks questions about customer needs and concerns and helps create a solution to the customer\u2019s problem. A version of this method is described in <a href=\"https:\/\/www.shortform.com\/app\/book\/spin-selling\"><em>SPIN Selling<\/em><\/a>.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What are some great techniques for capturing leads? How can capturing leads increase your sales? In marketing, capturing leads involves collecting customer data so that visitors become potential customers. For example, someone visiting your website might give you their email to receive a free e-book. Find out more about capturing leads below.<\/p>\n","protected":false},"author":12,"featured_media":31485,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[104,103],"tags":[518],"class_list":["post-51937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","category-sales","tag-the-1-page-marketing-plan","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Capturing Leads: How to Turn Visitors Into Customers - Shortform Books<\/title>\n<meta name=\"description\" content=\"Capturing leads involves getting the contact information of potential customers so that they remember your business. Find out more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/capturing-leads\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Capturing Leads: How to Turn Visitors Into Customers\" \/>\n<meta property=\"og:description\" content=\"Capturing leads involves getting the contact information of potential customers so that they remember your business. 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