{"id":51900,"date":"2021-10-08T12:36:39","date_gmt":"2021-10-08T16:36:39","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=51900"},"modified":"2021-10-30T20:46:24","modified_gmt":"2021-10-31T00:46:24","slug":"building-trust-as-a-leader","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/","title":{"rendered":"How to Master the Art of Building Trust as a Leader"},"content":{"rendered":"\n<p>Is <a href=\"https:\/\/www.shortform.com\/blog\/how-is-trust-earned\/\">building trust<\/a> as a leader important? How do you demonstrate trustworthiness as a leader?<\/p>\n\n\n\n<p>Building trust in your team is important because it lets you rely on others and feel that they have your best interest in mind. The trust you build will help facilitate an innovative culture in your team. Demonstrate trustworthiness by keeping confidence, being nonjudgmental, and <a href=\"https:\/\/www.shortform.com\/blog\/respecting-boundaries\/\">respecting boundaries<\/a>.<\/p>\n\n\n\n<p>Read on to learn more about <a href=\"https:\/\/www.shortform.com\/blog\/how-to-build-trust-as-a-leader\/\">building trust as a leader<\/a>.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Building Trust as a Leader<\/strong><\/h2>\n\n\n\n<p><strong>Building trust as a leader is essential to innovative cultures, because trust allows you to rely on others and feel that they have your best interests in mind, and to feel comfortable breaking the status quo or suggesting new ideas<\/strong>. However, as essential as this skill is, it\u2019s rarely brought up in discussion. There\u2019s a huge disconnect between how trustworthy you consider yourself and how trustworthy you consider others to be\u2014but this disconnect is never addressed, for fear that doing so will cause an emotional reaction in the \u201cless trustworthy\u201d person.&nbsp;<\/p>\n\n\n\n<p>Brave leaders understand the importance of recognizing the trustworthiness of their team members, and vice versa, so they don\u2019t shy away from having conversations about trust. However, these conversations don\u2019t speak directly to a team member\u2019s trustworthiness, as it\u2019s a touchy topic and usually prompts a defensive response. <strong>Instead, brave leaders talk about trust by discussing the <\/strong><strong><em>behaviors<\/em><\/strong><strong> that demonstrate trustworthiness<\/strong>. Attaching behaviors to the concept of trust accomplishes two goals:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Firstly, as with values, behaviors can be modeled, taught, and evaluated. Problems with the vague concept of \u201ctrust\u201d are hard to identify or improve. For example, imagine telling a team member, \u201cI don\u2019t trust you enough to join me on this project.\u201d This will probably prompt a defensive reaction and doesn\u2019t give them a way to improve. If you were to say, \u201cThere are several behaviors I\u2019d like you to work on before taking on this sort of project\u201d you avoid calling their trustworthiness into question and give them clear places for improvement.<\/li><li>Secondly, trustworthy behaviors are tangible proof against the idea that others are untrustworthy\u2014you can identify your dependable team members and reward them with more <a href=\"https:\/\/www.shortform.com\/blog\/fulfilling-work\/\">meaningful work<\/a>.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7 Trustworthy Behaviors to Look Out For&nbsp;<\/strong><\/h3>\n\n\n\n<p>The first step to building trust as a leader is to look out for the trustworthy behaviors your team members are demonstrating every day. Trust is built in small moments over time, not in grand gestures\u2014trustworthy behaviors come in the form of small, continuous actions. <strong>There are seven behaviors that demonstrate trustworthiness:<\/strong>&nbsp;&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Setting and respecting boundaries: <\/strong>You <a href=\"https:\/\/www.shortform.com\/blog\/when-to-say-no\/\">set boundaries<\/a> and say no when it\u2019s necessary, and you ask others about their boundaries when you\u2019re not sure if something is okay or not.&nbsp;<\/li><li><strong>Being reliable: <\/strong>You are aware of your abilities and your limits and clearly express them to others. You stick to your commitments and do what you say you will.&nbsp;<\/li><li><strong>Staying accountable: <\/strong>You don\u2019t cover up your mistakes or blame others for them\u2014you <a href=\"https:\/\/www.shortform.com\/blog\/accepting-responsibility\/\">take responsibility<\/a>, apologize, and make it right.&nbsp;<\/li><li><strong>Keeping confidence: <\/strong>You don\u2019t share information that is not yours to give away. Keep in mind that you don\u2019t need to <em>directly<\/em> betray someone\u2019s trust in order to destroy their trust in you\u2014if you are constantly spilling information that\u2019s not yours to share, they will be less sure that they can trust you with their own information.&nbsp;<\/li><li><strong><a href=\"https:\/\/www.shortform.com\/blog\/self-integrity\/\">Acting with integrity<\/a>: <\/strong>You do the right thing, even if it\u2019s not the convenient choice\u2014you <a href=\"https:\/\/www.shortform.com\/blog\/stick-to-your-values\/\">stick to your values<\/a>, even when it\u2019s hard.&nbsp;<\/li><li><strong>Being nonjudgmental: <\/strong>You don\u2019t judge people that come to you to ask for help, and you are respectful of the ideas they put forward.<\/li><li><strong>Being generous with interpretations of others\u2019 intent: <\/strong>You always assume positive intent when interpreting a situation, or the actions and words of team members<\/li><\/ol>\n\n\n\n<p>Being generous with interpretations of others\u2019 intent is especially important to the process of building trust as a leader, because it forces you to examine how your leadership might be the root of your team members\u2019 untrustworthy behaviors. It\u2019s easy to assume negative intent when a team member doesn\u2019t deliver on a task, doesn\u2019t stick to a commitment, or otherwise falls short. You assume that they don\u2019t care enough, or they\u2019re trying to undermine you, or they\u2019re not right for the task. However, when you approach these situations assuming positive intent\u2014that is, asking yourself, \u201cIf they<em> were <\/em>trying their best, what got in their way?\u201d\u2014you expose a range of more generous reasons behind the problem. This thinking leads you to realize where you failed to set boundaries, gave unclear guidelines, asked a team member to do something outside of their authority, and so on.&nbsp;<\/p>\n\n\n\n<p>The process of assuming positive intent goes a long way toward building trust as a leader, in both directions. When you realize your mistake and subsequently set better guidelines, fill in knowledge gaps, or revise your expectations to match your team member\u2019s skill set, you demonstrate that your team member can trust you. They understand that they can speak up when tasked with something they can\u2019t accomplish, that you\u2019ll push them to grow on in a way that aligns with their abilities, and that they won\u2019t be blamed for results out of their control. Additionally, these revised expectations, boundaries, and guidelines will allow your team member to deliver on their tasks reliably, reinstating your trust in their abilities and commitment.&nbsp;<\/p>\n\n\n\n<p>Imagine that you had an intern who<strong> <\/strong>didn\u2019t finish an ad mockup in time for your marketing presentation. In response, you quickly assumed she had bad <a href=\"https:\/\/www.shortform.com\/blog\/how-to-manage-time-efficiently\/\">time management skills<\/a>. However, once you took a step back and assumed that she was trying her best, you realized that your guidelines weren\u2019t clear and she had to run around all day getting answers from different departments. Furthermore, you said \u201cno rush\u201d in your email to her to be polite, and she had no way to know that wasn\u2019t quite true. On the next project, you spend some one-on-one time with her to clarify guidelines, answer questions, and give a hard deadline. With full, clear information she\u2019s able to deliver, on time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is building trust as a leader important? How do you demonstrate trustworthiness as a leader? Building trust in your team is important because it lets you rely on others and feel that they have your best interest in mind. The trust you build will help facilitate an innovative culture in your team. Demonstrate trustworthiness by keeping confidence, being nonjudgmental, and respecting boundaries. Read on to learn more about building trust as a leader.<\/p>\n","protected":false},"author":10,"featured_media":7125,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,14,12],"tags":[516],"class_list":["post-51900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-management","category-relationships","tag-dare-to-lead","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Master the Art of Building Trust as a Leader - Shortform Books<\/title>\n<meta name=\"description\" content=\"How do you start trusting and relying on your team as a leader? 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Discover the secrets to demonstrating and building trust as a leader.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-08T16:36:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-10-31T00:46:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/01\/start-with-why-trust.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"767\" \/>\n\t<meta property=\"og:image:height\" content=\"427\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Joseph Adebisi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joseph Adebisi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/\"},\"author\":{\"name\":\"Joseph Adebisi\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/d8daf45671a09e8745a7a9f50a03b2a0\"},\"headline\":\"How to Master the Art of Building Trust as a Leader\",\"datePublished\":\"2021-10-08T16:36:39+00:00\",\"dateModified\":\"2021-10-31T00:46:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/\"},\"wordCount\":1070,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/01\/start-with-why-trust.jpg\",\"keywords\":[\"Dare to Lead\"],\"articleSection\":[\"Communication\",\"Management\",\"Relationships\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/\",\"name\":\"How to Master the Art of Building Trust as a Leader - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/building-trust-as-a-leader\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/01\/start-with-why-trust.jpg\",\"datePublished\":\"2021-10-08T16:36:39+00:00\",\"dateModified\":\"2021-10-31T00:46:24+00:00\",\"description\":\"How do you start trusting and relying on your team as a leader? 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