{"id":47778,"date":"2021-09-29T16:00:37","date_gmt":"2021-09-29T20:00:37","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=47778"},"modified":"2021-10-10T16:43:44","modified_gmt":"2021-10-10T20:43:44","slug":"managing-resistance-to-change","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/","title":{"rendered":"A Leader\u2019s Guide to Managing Resistance to Change"},"content":{"rendered":"\n<p>Are you stuck in your ways at work? Have you received negative feedback about your performance but are resistant to change?<\/p>\n\n\n\n<p>In his book <em>What Got You Here Won&#8217;t Get You There, <\/em>Marshall Goldsmith says that many leaders and managers tend to <a href=\"https:\/\/www.shortform.com\/blog\/why-do-people-resist-change\/\">resist change<\/a> for a number of reasons. However, if you are <a href=\"https:\/\/www.shortform.com\/blog\/difficult-feedback\/\">receiving negative feedback<\/a> about your performance, it&#8217;s important to make changes and improve, or else you may never move up the ladder.<\/p>\n\n\n\n<p>Here is Goldsmith&#8217;s advice on managing your <a href=\"https:\/\/www.shortform.com\/blog\/overcome-resistance-to-change\/\">resistance to change<\/a>.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Resisting Change<\/strong> at Work<\/h2>\n\n\n\n<p>You might think that once successful people learn that they\u2019re behaving in a harmful way, they immediately decide that they want to change for the better. They want to quickly eradicate their bad habits so that they stop hurting their colleagues and their own reputation.<\/p>\n\n\n\n<p>However, this isn\u2019t always the case. Often, <strong>successful people find the idea of changing their behavior very difficult to accept.<\/strong> In his book <em>What Got You Here Won&#8217;t Get You There, <\/em>Marshall Goldsmith argues that this is due to successful people developing the superstitious delusion that their bad habit was a major factor in generating their professional success up to this point. They believe that if they cease their bad behavior, they\u2019ll only experience failure in the future. Therefore, any calls for them to cut out the bad habit are met with extreme hostility.<\/p>\n\n\n\n<p>To illustrate this superstition in action, Goldsmith relates the example of a past client of his named Harry who managed his resistance to change. Harry was a respected executive who got great results for his company. However, he had one flaw: He was a terrible listener. This damaged Harry\u2019s working relationships and made people reluctant to share ideas with him, since they knew he wouldn\u2019t pay attention to them.<\/p>\n\n\n\n<p>When people suggested to Harry that he should improve his listening skills, he became very defensive. At the root of this defensiveness was superstition. Harry believed that refusing to listen to others was the secret to his success because it meant his mind didn\u2019t become cluttered with other people\u2019s bad ideas. Instead, he could focus on his own, good ideas. He fundamentally believed that if he changed his behavior and started to listen to others, his performance would suffer.&nbsp;<\/p>\n\n\n\n<p>Of course, this almost certainly wasn\u2019t true. Harry could probably cope with the mental strain of both contemplating his own ideas and listening to other people\u2019s. His performance wouldn\u2019t suffer if he cut out this bad habit, and his reputation would definitely improve. But, his superstitious belief had convinced him that changing would be a disaster.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Overcoming Superstition<\/strong><\/h3>\n\n\n\n<p>If you find that you\u2019ve become superstitious about a bad habit and therefore feel reluctant to change it, Goldsmith suggests that you take the time to <strong>fully analyze how beneficial this behavior has actually been to you<\/strong>. You could start by making a list of all the ways in which you believe this behavior has helped you to succeed. For instance, Goldsmith\u2019s client Harry would probably note down his belief that refusing to listen to people has helped to keep his mind clear of other people\u2019s bad ideas.&nbsp;<\/p>\n\n\n\n<p>Then, you could make a list of all the ways that your behavior has damaged your potential to progress\u2014for instance, the ways in which it\u2019s harmed other people, hurt your reputation, and stunted your <a href=\"https:\/\/www.shortform.com\/blog\/how-to-grow-as-a-person\/\">growth as a person<\/a> and a leader. For example, in this list, Harry might note that his refusal to listen has made his employees feel marginalized and ignored, and has consequently given him a bad reputation. Likewise, he might add that by refusing to hear other people\u2019s suggestions, he\u2019s not only shut himself off from their bad ideas, but from their good ones, too.&nbsp;<\/p>\n\n\n\n<p>Once you\u2019ve made these two lists, <strong>you\u2019ll probably find that your bad behavior does much more harm than good, and you\u2019ve succeeded <\/strong><strong><em>in spite of<\/em><\/strong><strong> it, not <\/strong><strong><em>because of<\/em><\/strong><strong> it.<\/strong> You\u2019ll hopefully feel more certain that you <em>do <\/em>need to change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Tips on Motivating Yourself to Change<\/strong><\/h3>\n\n\n\n<p>Goldsmith provides two tips on <a href=\"https:\/\/www.shortform.com\/blog\/how-to-get-motivated-emotional-intelligence\/\">how to motivate yourself<\/a> to start and continue the <a href=\"https:\/\/www.shortform.com\/blog\/the-process-of-change\/\">process of change<\/a>:&nbsp;<\/p>\n\n\n\n<p><strong>Tip #1: Find a way to <a href=\"https:\/\/www.shortform.com\/blog\/track-your-progress-2\/\">measure your progress<\/a>.<\/strong> For example, you could track how many times each day you engage in your bad behavior\u2014for instance, get angry, or add value to someone\u2019s ideas. Hopefully, as you progress, that daily number will go down\u2014an achievement that will motivate you to continue. We tend to feel much more willing to continue the process of change if we can tangibly see the results of our hard work.&nbsp;<\/p>\n\n\n\n<p><strong>Tip #2:<\/strong> <strong>Monetize the process of change.<\/strong> Devise a rule that states you have to pay a fine every time you engage in your bad behavior. Set this money aside and tell yourself that you can\u2019t get it back until you\u2019ve consistently stopped behaving badly. This financial penalty for your bad behavior will motivate you to cut it out.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you stuck in your ways at work? Have you received negative feedback about your performance but are resistant to change? In his book What Got You Here Won&#8217;t Get You There, Marshall Goldsmith says that many leaders and managers tend to resist change for a number of reasons. However, if you are receiving negative feedback about your performance, it&#8217;s important to make changes and improve, or else you may never move up the ladder. Here is Goldsmith&#8217;s advice on managing your resistance to change.<\/p>\n","protected":false},"author":8,"featured_media":50828,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14,42,43],"tags":[478],"class_list":["post-47778","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","category-motivation","category-self-improvement","tag-what-got-you-here-wont-get-you-there","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Leader\u2019s Guide to Managing Resistance to Change - Shortform Books<\/title>\n<meta name=\"description\" content=\"Many managers don&#039;t take negative feedback well. Here is how to manage your resistance to change and start breaking your bad habits.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Leader\u2019s Guide to Managing Resistance to Change\" \/>\n<meta property=\"og:description\" content=\"Many managers don&#039;t take negative feedback well. Here is how to manage your resistance to change and start breaking your bad habits.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-29T20:00:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-10-10T20:43:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/wordpress.shortform.com\/blog\/wp-content\/uploads\/2021\/10\/blooming-flower.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1089\" \/>\n\t<meta property=\"og:image:height\" content=\"601\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Hannah Aster\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hannah Aster\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/\"},\"author\":{\"name\":\"Hannah Aster\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/f39f52830e4f7039a16e45d12354542f\"},\"headline\":\"A Leader\u2019s Guide to Managing Resistance to Change\",\"datePublished\":\"2021-09-29T20:00:37+00:00\",\"dateModified\":\"2021-10-10T20:43:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/\"},\"wordCount\":861,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/10\/blooming-flower.jpg\",\"keywords\":[\"What Got You Here Won&#039;t Get You There\"],\"articleSection\":[\"Management\",\"Motivation\",\"Self-Improvement\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/\",\"name\":\"A Leader\u2019s Guide to Managing Resistance to Change - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/managing-resistance-to-change\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/10\/blooming-flower.jpg\",\"datePublished\":\"2021-09-29T20:00:37+00:00\",\"dateModified\":\"2021-10-10T20:43:44+00:00\",\"description\":\"Many managers don't take negative feedback well. 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