{"id":47739,"date":"2021-08-30T06:42:00","date_gmt":"2021-08-30T10:42:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=47739"},"modified":"2026-01-21T17:27:15","modified_gmt":"2026-01-21T21:27:15","slug":"inspiring-employees","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/inspiring-employees\/","title":{"rendered":"2 Techniques for Motivating and Inspiring Employees"},"content":{"rendered":"\n<p>Do you feel like your employees have lost the drive to perform at their best? What can you, as a leader, do to motivate and <a href=\"https:\/\/www.shortform.com\/blog\/simon-sinek-motivation\/\">inspire your team<\/a>? <\/p>\n\n\n\n<p>Inspiring employees to go above and beyond requires a leader who is willing to show their emotional side. Everyone inherently has the ability to inspire, though everyone will do it differently depending on their purposes, communication style, and the challenges at hand.<\/p>\n\n\n\n<p>To inspire, use the following two techniques. <\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-technique-1-visibly-and-audibly-express-your-emotions\"><strong>Technique #1: Visibly and Audibly Express Your Emotions<\/strong><\/h2>\n\n\n\n<p><strong>You feel strongly enough about <a href=\"https:\/\/www.shortform.com\/blog\/your-life-purpose\/\">your purpose<\/a> to risk the dangers of leadership, so show people how much you care about changing things for the better. <\/strong>This will help people see why their suffering and loss are worth pushing through. (Additionally, if you don\u2019t share your emotions, people will be disinclined to share theirs with you, and them sharing is critical to technique #2.)<\/p>\n\n\n\n<p>Expressing emotion in professional situations can be thorny\u2014leaders are expected to be cool in the face of danger, and if you appear too emotional, people might think you\u2019re unsuited for the job because you let your feelings cloud your judgment. (Women are particularly vulnerable to this accusation.)<\/p>\n\n\n\n<p>Here are some tips for appropriately demonstrating emotion:<\/p>\n\n\n\n<p><strong>1. Prepare.<\/strong> Before you go into a situation in which you want to display emotion, <a href=\"https:\/\/www.shortform.com\/blog\/mentally-rehearse\/\">mentally rehearse<\/a> what you\u2019re going to say, remind yourself of your purpose, and clear your mind.<\/p>\n\n\n\n<p><strong>2. Don\u2019t hold back as much as you usually would. <\/strong>When you start to feel emotion, don\u2019t suppress it, let it show.<\/p>\n\n\n\n<p><strong>3. Keep functioning through the emotion. <\/strong>(For example, if your voice starts to break from emotion, keep talking.) Don\u2019t suppress the emotion or run\u2014finish your speech while also displaying the emotion. This leads by example\u2014it shows everyone who\u2019s listening that it\u2019s fine to feel emotion and it\u2019s possible to get things done even while in its throes.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For example, after 9\/11, New York Mayor Rudy Giuliani spoke openly about his emotions, which helped him <a href=\"https:\/\/www.shortform.com\/blog\/hub\/personal-life\/relationships\/how-to-connect-with-people\/\">connect with people<\/a>, but he wasn\u2019t so overwhelmed that he was incapacitated.<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Use your voice and speech patterns effectively.<\/strong> When you\u2019re delivering an emotionally difficult message, pause more often than usual to give people time to process it. When people are in conflict, speak with a calming tone to lower the intensity, and when people are unmoved, speak more loudly and expressively to raise it.<\/p>\n\n\n\n<p>Your default tone of voice is usually determined by your culture and environment. For example, in some cultures, people in leadership positions speak dispassionately and use more statements than questions. However, <strong>you don\u2019t need to use cultural and environmental defaults\u2014use whatever tone of voice will be most effective in your circumstances. <\/strong><\/p>\n\n\n\n<p><strong>5. Only address one or two emotionally loaded points at once.<\/strong> If you try to make many points all at once, people won\u2019t be able to absorb them.&nbsp;<\/p>\n\n\n\n<p><strong>6. Be aware of connotations (meaning associated with particular words beyond their dictionary definition).<\/strong> If you use a word that triggers your audience\u2019s sensitivities, you can unwittingly create a lot of resistance or support for an opposing point. You\u2019ll probably have to use trial and error to figure out which words carry connotation. (If you do unintentionally use something triggering, at least you\u2019ll have some new insight into hidden conflicts.)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>(Shortform example: Though the word \u201cholocaust\u201d technically means mass destruction, it\u2019s so strongly associated with the mass murder of Jewish people in World War II that using it to describe anything else could come across as insensitive.)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-technique-2-empathize-with-others-emotions\"><strong>Technique #2: Empathize With Others\u2019 Emotions<\/strong><\/h2>\n\n\n\n<p>The first technique was about sharing your emotions with others. Now, it\u2019s time to get others to share their emotions with you so that you can empathize with them. Once you better understand people and their emotions, inspiring employees to <a href=\"https:\/\/www.shortform.com\/blog\/focus-on-your-purpose\/\">pursue your purpose<\/a> will become much easier. <\/p>\n\n\n\n<p>To empathize with others, first, you need to find out what they\u2019re feeling. To do this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ask people what they\u2019re feeling and listen to their answers.<\/strong> People may be open to directly expressing themselves. Or, they might only tell you what they think you want to hear. Note that it\u2019s harder to listen when you\u2019re in a leadership position because both you and your team are used to <em>you <\/em>talking and providing answers.<\/li>\n\n\n\n<li><strong>Observe <a href=\"https:\/\/www.shortform.com\/blog\/nonverbal-cues\/\">nonverbal cues<\/a>.<\/strong> People reveal what they\u2019re feeling through their <a href=\"https:\/\/www.shortform.com\/blog\/body-language-crucial-conversations\/\">body language<\/a> as well as their words.\u00a0<\/li>\n\n\n\n<li><strong>Be aware of your own emotions.<\/strong> Strong emotions are contagious, so when you notice yourself feeling something, there\u2019s a good chance that you\u2019re picking it up from others.<\/li>\n\n\n\n<li><strong>Look for clues that reveal what the hidden stakes (fear of loss) are.<\/strong> People might say they oppose an initiative because it\u2019s too expensive, but they may <em>actually <\/em>oppose it because it conflicts with their values or will cause them distress.\u00a0<\/li>\n<\/ul>\n\n\n\n<p>Once you have a better sense of what people are feeling, empathize with them by:<\/p>\n\n\n\n<p><strong>1. Trying to feel in yourself what others are feeling. <\/strong>This will help you understand their point of view and why they might feel distressed and therefore <a href=\"https:\/\/www.shortform.com\/blog\/why-do-people-resist-change\/\">resist change<\/a>.<\/p>\n\n\n\n<p><strong>2. Wielding silence. <\/strong>While silence might <a href=\"https:\/\/www.shortform.com\/blog\/be-uncomfortable\/\">be uncomfortable<\/a>, it\u2019s very useful for four reasons:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>It prevents you from accidentally beating people over the head with your ideas.<\/strong> Many leaders find silence uncomfortable and fill it by repeating what they\u2019ve already said about their initiative so much that people get annoyed and stop listening.\u00a0<\/li>\n\n\n\n<li><strong>It provides processing time.<\/strong> When you tell someone about an initiative that will seriously disrupt her life and cause major losses, she\u2019ll need some quiet time to get used to the idea. Watch for nonverbal clues that indicate someone has had enough silent time and is ready to work.\u00a0<\/li>\n\n\n\n<li><strong>It captures attention, especially when it comes from a leader.<\/strong> For example, the authors often restore order to their rowdy training sessions by standing silently in front of the group.<\/li>\n\n\n\n<li><strong>It buys you time to take a step back.<\/strong> Silence isn\u2019t emptiness\u2014it can contain emotions and moods (body language, etc.), and if you learn to read it, you\u2019ll be better at diagnosis.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Do you feel like your employees have lost the drive to perform at their best? What can you, as a leader, do to motivate and inspire your team? Inspiring employees to go above and beyond requires a leader who is willing to show their emotional side. Everyone inherently has the ability to inspire, though everyone will do it differently depending on their purposes, communication style, and the challenges at hand. To inspire, use the following two techniques.<\/p>\n","protected":false},"author":7,"featured_media":8528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,34,14],"tags":[468],"class_list":["post-47739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-communication","category-management","tag-the-practice-of-adaptive-leadership","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2 Techniques for Motivating and Inspiring Employees - Shortform Books<\/title>\n<meta name=\"description\" content=\"Inspiring employees to go above and beyond requires a leader who isn&#039;t afraid to show their emotional side. Here are two techniques to try.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2 Techniques for Motivating and Inspiring Employees\" \/>\n<meta property=\"og:description\" content=\"Inspiring employees to go above and beyond requires a leader who isn&#039;t afraid to show their emotional side. Here are two techniques to try.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-30T10:42:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-21T21:27:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/05\/business-meeting-outsiders-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Darya Sinusoid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Darya Sinusoid\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/\"},\"author\":{\"name\":\"Darya Sinusoid\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/0421cce75bc249b11e2517b3a91f9c46\"},\"headline\":\"2 Techniques for Motivating and Inspiring Employees\",\"datePublished\":\"2021-08-30T10:42:00+00:00\",\"dateModified\":\"2026-01-21T21:27:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/\"},\"wordCount\":1034,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/05\/business-meeting-outsiders-scaled.jpg\",\"keywords\":[\"The Practice of Adaptive Leadership\"],\"articleSection\":[\"Business\",\"Communication\",\"Management\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/\",\"name\":\"2 Techniques for Motivating and Inspiring Employees - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/inspiring-employees\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/05\/business-meeting-outsiders-scaled.jpg\",\"datePublished\":\"2021-08-30T10:42:00+00:00\",\"dateModified\":\"2026-01-21T21:27:15+00:00\",\"description\":\"Inspiring employees to go above and beyond requires a leader who isn't afraid to show their emotional side. 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