{"id":43836,"date":"2025-12-20T14:55:15","date_gmt":"2025-12-20T18:55:15","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=43836"},"modified":"2025-12-23T18:55:20","modified_gmt":"2025-12-23T22:55:20","slug":"decentralize-authority","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/decentralize-authority\/","title":{"rendered":"Decentralizing Authority: Giving Control to Those Doing the Work"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.shortform.com\/blog\/traditional-leadership\/\">Traditional leadership<\/a> often operates on a &#8220;leader-follower&#8221; model, where those at the top hold the reins while the front lines simply execute orders. To build a resilient organization, leaders must shift this power dynamic and decentralize authority to the people actually <a href=\"https:\/\/www.shortform.com\/blog\/how-to-do-hard-work\/\">doing the work<\/a>.<\/p>\n\n\n\n<p>By moving <a href=\"https:\/\/www.shortform.com\/blog\/methods-of-decision-making-crucial-conversations\/\">decision-making<\/a> closer to the source of information, organizations can move faster and more effectively. Read on to see how L. David Marquet\u2019s transformation of the USS <em>Santa Fe<\/em> reveals how decentralizing authority creates a culture of ownership where every team member is empowered to act like a leader.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p><em>Originally Published: August 4, 2021<\/em><br><em>Last Updated: December 20, 2025<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-decentralizing-authority\">Decentralizing Authority<\/h2>\n\n\n\n<p>In his book <em><a href=\"https:\/\/www.shortform.com\/app\/book\/turn-the-ship-around\/preview\" rel=\"nofollow\">Turn the Ship Around!<\/a><\/em>, L. <a href=\"https:\/\/www.shortform.com\/blog\/l-david-marquet\/\">David Marquet<\/a> argues that <strong>decision-making authority should rest with the people doing the work.<\/strong> In many organizations, information flows up to decision-makers, then orders flow back down. Instead Marquet recommends decentralizing authority, turning decision-making over to the people who have access to the best information. This requires changing the rules that dictate who makes which decisions. On the <em>Santa Fe<\/em>, Marquet gave the chiefs (senior enlisted personnel equivalent to middle managers) real authority over their teams. Previously, approving a crew member\u2019s leave request required 14 steps, but Marquet gave authority to the chief responsible for that member. This gave chiefs control over their crews\u2019 schedules, watch rotations, and training timelines.<\/p>\n\n\n\n<p>(Shortform note: Research suggests that pushing decision-making authority to those closest to the information works not because more information leads to better decisions, but because it helps <a href=\"https:\/\/fs.blog\/more-information-decisions\/\" target=\"_blank\" rel=\"noreferrer noopener\">avoid information overload<\/a> at higher levels of the organization. Even small amounts of extra information can <a href=\"https:\/\/www.stevens.edu\/news\/want-to-make-better-decisions-ask-for-less-information-not-more\" target=\"_blank\" rel=\"noreferrer noopener\">worsen decision quality<\/a>\u2014people struggle to <a href=\"https:\/\/fs.blog\/albert-einstein-simplicity\/\" target=\"_blank\" rel=\"noreferrer noopener\">identify which details matter<\/a>. The problem gets worse for people with <a href=\"https:\/\/www.nih.gov\/news-events\/nih-research-matters\/when-more-information-may-not-lead-better-decisions\" target=\"_blank\" rel=\"noreferrer noopener\">expertise on a topic<\/a>, like managers making decisions about frontline work: Their existing knowledge interferes with using new information effectively. Marquet\u2019s approach may work because it places decisions where relevant information is naturally concentrated and irrelevant details are automatically filtered out.)<\/p>\n\n\n\n<p>To give people more control, <strong>language must also change<\/strong>. Marquet required crew members to state their intentions rather than ask permission. Instead of \u201cRequest permission to shift to backup power,\u201d an officer would say, \u201cCaptain, I intend to shift to backup power.\u201d Asking permission keeps control with the person being asked\u2014they make the decision. But stating an intention puts control with the speaker\u2014they <a href=\"https:\/\/www.shortform.com\/blog\/be-decisive\/\">make a decision<\/a> and inform their supervisor. Similarly, Marquet believes leaders should resist providing solutions when problems arise, since that keeps control with the leader. Instead, Marquet would ask, \u201cWhat are the options?\u201d This gave the crew a cue to think through alternatives, rather than wait to be told what to do.<\/p>\n\n\n\n<p>(Shortform note: Some studies affirm that the way we speak <a href=\"https:\/\/irl.umsl.edu\/oer\/13\/\" target=\"_blank\" rel=\"noreferrer noopener\">shapes our thinking<\/a>, and cognitive science research suggests that the benefits of stating intentions may extend beyond the moment of communication: People who speak languages that <a href=\"https:\/\/www.bonn-institute.org\/en\/news\/psychology-in-journalism-2\" target=\"_blank\" rel=\"noreferrer noopener\">emphasize active grammatical constructions<\/a> tend to <a href=\"https:\/\/www.scientificamerican.com\/article\/how-language-shapes-thought\/\" target=\"_blank\" rel=\"noreferrer noopener\">assign accountability more readily<\/a>. So, when workers say \u201cI intend to,\u201d they strengthen their <a href=\"https:\/\/www.shortform.com\/blog\/a-sense-of-agency\/\">sense of agency<\/a> and build a mental record of themselves as decision-makers. This accumulated <a href=\"https:\/\/www.shortform.com\/blog\/self-image-psychology\/\">self-perception<\/a> may be why Marquet\u2019s changes stuck: Crew members weren\u2019t just trained in new procedures; they developed new perceptions of their identity and ability.)<\/p>\n\n\n\n<p>Finally, Marquet contends that to give people more control over their work, it\u2019s crucial to <strong>invert the traditional expectations on who tracks and reports on progress<\/strong>. In most organizations, supervisors monitor their team\u2019s work by checking in on projects and asking for updates. This puts supervisors in control. Marquet eliminated top-down monitoring. Instead, people tracked their own work and proactively reported progress. Department heads would tell the executive officer what they\u2019d accomplished and what they planned to do next, rather than waiting to be asked.<\/p>\n\n\n\n<p>(Shortform note: Research validates Marquet\u2019s approach of having people track their own work rather than being monitored: The more frequently people monitor their progress toward goals, the more likely they are to <a href=\"https:\/\/www.apa.org\/news\/press\/releases\/2015\/10\/progress-goals\" target=\"_blank\" rel=\"noreferrer noopener\">succeed at reaching those goals<\/a>. The effect is even stronger when progress is physically recorded or publicly reported. The framing of this tracking matters, too. While looking forward at how far you still have to go can feel discouraging, looking backward at how far you\u2019ve come <a href=\"https:\/\/www.omaritani.com\/blog\/measure-progress-and-the-gain\" target=\"_blank\" rel=\"noreferrer noopener\">can motivate you to keep going<\/a>. When <em>Santa Fe<\/em> crew members reported their progress\u2014telling supervisors what they\u2019d accomplished\u2014they naturally emphasized their gains, which likely reinforced their motivation to keep making progress.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Traditional leadership often operates on a &#8220;leader-follower&#8221; model, where those at the top hold the reins while the front lines simply execute orders. To build a resilient organization, leaders must shift this power dynamic and decentralize authority to the people actually doing the work. By moving decision-making closer to the source of information, organizations can move faster and more effectively. Read on to see how L. David Marquet\u2019s transformation of the USS Santa Fe reveals how decentralizing authority creates a culture of ownership where every team member is empowered to act like a leader.<\/p>\n","protected":false},"author":9,"featured_media":43844,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14],"tags":[439],"class_list":["post-43836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","tag-turn-the-ship-around","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Decentralizing Authority: Giving Control to Those Doing the Work - Shortform Books<\/title>\n<meta name=\"description\" content=\"When David Marquet took command of USS Santa Fe, he decentralized authority, pushing control downward. 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