{"id":43790,"date":"2021-07-26T11:49:00","date_gmt":"2021-07-26T15:49:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=43790"},"modified":"2025-09-08T11:35:34","modified_gmt":"2025-09-08T15:35:34","slug":"creativity-in-sales","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/","title":{"rendered":"Creativity in Sales: How to Set Yourself Apart"},"content":{"rendered":"\n<p>What role does creativity play in sales? How does creativity contribute to <a href=\"https:\/\/www.shortform.com\/blog\/sales-success\/\">sales success<\/a>?<\/p>\n\n\n\n<p>Creativity is not typically something employers look for when hiring sales professionals.  But imbuing your sales pitch with a little creativity can increase prospect engagement and boost your chances of <a href=\"https:\/\/www.shortform.com\/blog\/closing-the-deal-in-sales\/\">closing the deal<\/a>.<\/p>\n\n\n\n<p>Here are four ways you can use creativity in your sales pitch.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p><em>Editor\u2019s note: This article is part of\u00a0<a href=\"https:\/\/www.shortform.com\/blog\/hub\/society-culture\/arts\/creativity-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">Shortform\u2019s guide to creativity<\/a>. If you like what you read here, there\u2019s plenty more to check out in the guide!<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-solve-your-sales-struggles-with-creativity\">Solve Your Sales Struggles With Creativity<\/h2>\n\n\n\n<p><strong>Creativity will make you and your sales pitch stand out and be remembered.<\/strong> Here are four ways to use <a href=\"https:\/\/www.shortform.com\/blog\/creative-selling\/\">creativity in sales<\/a>: <\/p>\n\n\n\n<p><strong>1) At the start of a sales call, ask a smart, unexpected opening question<\/strong> instead of blathering on about your company and product. For example, ask: \u201cHow much does a lost hour of productivity cost your company?\u201d or \u201cHow would you know if you were overpaying for printing?\u201d<\/p>\n\n\n\n<p><strong>2) Identify every customer contact point, and change it so it\u2019s distinctive<\/strong>\u2014including the voicemails you leave, your cover letter, your phone greeting or voicemail message, your business cards, and so on.&nbsp;<\/p>\n\n\n\n<p>Fixing your voicemail message is the most important step because it can help you get new customers and act as <a href=\"https:\/\/www.shortform.com\/blog\/word-of-mouth-marketing-strategy-3\/\">word-of-mouth advertising<\/a> (if you have a unique message, people will tell others about it). Virtually everyone\u2019s message starts the same way, by intoning, \u201cI\u2019m either on the phone or away from my desk\u2026\u201d Some messages tell callers what day it is and what you\u2019re doing (\u201cI\u2019ll be in meetings this morning\u2026\u201d), although the caller doesn\u2019t care or need to know.<\/p>\n\n\n\n<p><strong>If you claim to be different from your competitors, your voicemail message should reflect that.<\/strong> Here are some ways to create a memorable message:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make a short statement about the value of your product\u2014for example, tell customers one way they can profit from it.<\/li>\n\n\n\n<li>Use a thought-provoking quote (change it daily)<\/li>\n\n\n\n<li>If you\u2019re good at imitation, try speaking in a celebrity voice, using a familiar line.<\/li>\n\n\n\n<li>Record a message from one of your kids (\u201cHi, I\u2019m Josh. Dad is out earning my college tuition\u2026\u201d)<\/li>\n\n\n\n<li>Make a joke that\u2019s general, or one specific to your business (\u201cHi, I\u2019m in my company\u2019s genius training program at the moment\u2026\u201d or \u201cYou\u2019ve reached Tom at Premier Pest Control. I want to know what\u2019s bugging you, so leave a message&#8230;\u201d)<\/li>\n\n\n\n<li>Record a testimonial from a customer. (\u201cI\u2019m Dave. I\u2019ve been pain-free for five years, thanks to Wilson Chiropractic\u2014I hope you\u2019ll let them help you too.\u201d)<\/li>\n\n\n\n<li>Make an off-the-wall joke: One of the author\u2019s messages was: \u201cHi, this is Jeffrey. Please leave your Visa credit card number and expiration date and I\u2019ll get back to you.\u201d (A few people actually left credit card numbers.)<\/li>\n<\/ul>\n\n\n\n<p>Keep your message short\u201435 words or less. Write it out, practice it until you can record it perfectly, then change it often (preferably weekly).&nbsp;<\/p>\n\n\n\n<p><strong>3)<\/strong> <strong>Use creative follow-up contacts to keep in touch with a customer after a meeting<\/strong>\u2014for instance, email a weekly tip about your area of expertise, share useful information and testimonials, or send a newsletter.<\/p>\n\n\n\n<p><strong>4) Respond creatively to buyer objections<\/strong>. For example, when a prospect tells you she\u2019s satisfied with her current supplier or product, you might respond: \u201cProspective clients often claim they\u2019re satisfied with what they have\u2014however, <em>our<\/em> customers tell us they\u2019re <em>thrilled<\/em>. Wouldn\u2019t you rather be thrilled than just satisfied?\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-cultivate-creativity\"><strong>How to Cultivate Creativity<\/strong><\/h3>\n\n\n\n<p>You can develop creativity by studying and practicing it. Here are some attributes and practices that facilitate creativity:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintain a positive attitude: This is important because negative <a href=\"https:\/\/www.shortform.com\/blog\/thoughts-feelings-and-behaviors\/\">thoughts and feelings<\/a> block creativity. That\u2019s why you think of the perfect response only <em>after<\/em> an argument\u2014negativity clouds your thinking.<\/li>\n\n\n\n<li>Write down ideas: Creative ideas pop into your head quickly, then just as quickly vanish. So anytime you get an idea, write it down, and try to elaborate on it while it\u2019s fresh.<\/li>\n\n\n\n<li>Believe in your creative potential: Stop telling yourself you aren\u2019t creative. You have to <a href=\"https:\/\/www.shortform.com\/blog\/have-faith-in-yourself\/\">believe in yourself<\/a> for ideas to flow, so <strong>affirm your creativity by telling yourself you have a wealth of ideas waiting to be tapped.<\/strong><\/li>\n\n\n\n<li>Create a workspace that\u2019s conducive to creativity. For example, if you work best in stimulating surroundings, create that kind of space.<\/li>\n\n\n\n<li>Find creative mentors who support and inspire your creativity.<\/li>\n\n\n\n<li>Study creativity: <strong>Read works by creative writers and books about how others have developed creativity<\/strong>\u2014for example, the Dr. Seuss books and Michael Michalko\u2019s <em>Thinkertoys<\/em> and <em>Cracking Creativity<\/em>. (Shortform note: For the story of how Ed Catmull fostered creativity as Pixar, <a href=\"https:\/\/www.shortform.com\/app\/book\/creativity-inc\">read our summary of <em>Creativity, Inc.<\/em><\/a>)<\/li>\n\n\n\n<li>Use creative models and tools such as SCAMPER, which walks you through a series of questions to prompt multiple perspectives on an idea or thought. (SCAMPER is an acronym for Substitute, Combine, Adapt, Modify, Maximize or Minimize, Put to another use, Eliminate, Reverse.)<\/li>\n\n\n\n<li>Be willing to risk failure: Failure is part of the creative process\u2014it teaches you how to improve your ideas. Inventor Thomas Edison welcomed his failures as steps on <a href=\"https:\/\/www.shortform.com\/blog\/how-to-be-rich-and-successful\/\">the way to success<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What role does creativity play in sales? How does creativity contribute to sales success? Creativity is not typically something employers look for when hiring sales professionals. But imbuing your sales pitch with a little creativity can increase prospect engagement and boost your chances of closing the deal. Here are four ways you can use creativity in your sales pitch.<\/p>\n","protected":false},"author":7,"featured_media":34812,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[79,103,30],"tags":[442],"class_list":["post-43790","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entrepreneurship","category-sales","category-work","tag-little-red-book-of-selling","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Creativity in Sales: How to Set Yourself Apart - Shortform Books<\/title>\n<meta name=\"description\" content=\"What role does creativity play in sales success? 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Imbuing your sales pitch with a little creativity can do wonders for prospect engagement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-26T15:49:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-08T15:35:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/05\/man-painting.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"966\" \/>\n\t<meta property=\"og:image:height\" content=\"644\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Darya Sinusoid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Darya Sinusoid\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/\"},\"author\":{\"name\":\"Darya Sinusoid\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/0421cce75bc249b11e2517b3a91f9c46\"},\"headline\":\"Creativity in Sales: How to Set Yourself Apart\",\"datePublished\":\"2021-07-26T15:49:00+00:00\",\"dateModified\":\"2025-09-08T15:35:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/\"},\"wordCount\":885,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/05\/man-painting.jpg\",\"keywords\":[\"Little Red Book of Selling\"],\"articleSection\":[\"Entrepreneurship\",\"Sales\",\"Work\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/\",\"name\":\"Creativity in Sales: How to Set Yourself Apart - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/creativity-in-sales\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/05\/man-painting.jpg\",\"datePublished\":\"2021-07-26T15:49:00+00:00\",\"dateModified\":\"2025-09-08T15:35:34+00:00\",\"description\":\"What role does creativity play in sales success? 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