{"id":43359,"date":"2021-07-26T09:58:40","date_gmt":"2021-07-26T13:58:40","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=43359"},"modified":"2021-08-02T09:27:40","modified_gmt":"2021-08-02T13:27:40","slug":"giving-employee-feedback","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/","title":{"rendered":"Giving Employee Feedback: Tips for Managers"},"content":{"rendered":"\n<p>Looking for advice on giving <a href=\"https:\/\/www.shortform.com\/blog\/employee-feedback\/\">employee feedback<\/a> but don&#8217;t have a lot of time to spare? Why is giving supportive feedback so important?<\/p>\n\n\n\n<p>Many managers struggle to give good, constructive criticism to their employees outside of performance reviews. Paul Marciano, the author of <em><a href=\"https:\/\/www.shortform.com\/blog\/carrots-and-sticks-dont-work\/\">Carrots and Sticks Don&#8217;t Work<\/a><\/em>, says that managers should give feedback immediately rather than months later to improve employee performance.<\/p>\n\n\n\n<p>Here are some tips on <a href=\"https:\/\/www.shortform.com\/blog\/how-to-give-feedback-work\/\">how to give employee feedback<\/a> that will help your team members grow.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">The Importance of <strong>Supportive Feedback<\/strong><\/h2>\n\n\n\n<p>Managers should give employee feedback with the <strong><a href=\"https:\/\/www.shortform.com\/blog\/coaching-mindset\/\">mindset of a coach<\/a>: I want you to be successful<\/strong>. This viewpoint makes employees feel cared for and lowers defensiveness (compared to the situation if the manager were just berating the employee).<\/p>\n\n\n\n<p><strong>80% of feedback should be positive and reinforce behavior, while 20% should be about improving performance <\/strong>(constructive feedback)<strong>.&nbsp;<\/strong><\/p>\n\n\n\n<p>Give feedback often. Lack of support signals to the employee that she doesn\u2019t matter much and there\u2019s no hope for her. This can set off a vicious cycle of disengagement and <a href=\"https:\/\/www.shortform.com\/blog\/confirmation-bias-definition-2\/\">confirmation bias<\/a> by the manager (\u201cI knew Tim was no good &#8212; look at how disengaged he is. I\u2019m not going to waste time on him.\u201d).&nbsp;<\/p>\n\n\n\n<p><strong>Good constructive feedback comes quickly after a problem begins.<\/strong> This wastes fewer resources from suffering the problem and makes it less awkward to point out (as opposed to giving feedback on a problem 6 months earlier).<\/p>\n\n\n\n<p>If you are giving employee feedback often enough, your performance reviews should not contain any surprises. Some managers give so little feedback, positive or constructive, that employees are left in the dark about how they\u2019re doing. Then in end-of-year reviews, the manager shows up with a problem from 8 months ago. How does this feel fair to the employee?<\/p>\n\n\n\n<p>Do not pile up all the bad news to unleash all at once. Would a coach wait until the season\u2019s over to tell his team how much they could improve?&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Actionables for Supportive Feedback<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Weight your feedback to 80% positive, 20% constructive.<\/li><li><strong>Make the feedback specific<\/strong>. Help make clear what the actionable is, so it\u2019s not just perceived as your complaining.<\/li><li>Give positive feedback in the area the employee has the most interest or pride. If you don\u2019t know what this is, ask what it is.<\/li><li>Encourage reciprocal feedback from team members.<\/li><li><strong>Provide coaching within 24 hours of becoming aware of the problem. Don\u2019t wait. Make it \u201cin the moment.\u201d<\/strong><\/li><li>Follow up with employees after giving feedback to reinforce the positive change and hold them accountable for improvement.<\/li><li>Message feedback with <a href=\"https:\/\/www.shortform.com\/blog\/powerless-communication\/\">powerless communication<\/a>, or not aggressively or assertively. Instead of saying \u201cyou should have done this,\u201d ask, \u201ccan I give you a suggestion?\u201d Even better, ask them to reflect on a suboptimal outcome, and how they could have done better in that situation.<\/li><li>Hold a workshop for employees to learn <a href=\"https:\/\/www.shortform.com\/blog\/how-to-give-feedback-to-employees\/\">how to give feedback<\/a> to one another.<\/li><li>Always make feedback about the behavior, not about the person. No \u201cyou have a bad attitude.\u201d<\/li><li>Don\u2019t make a \u201cshit sandwich\u201d where you start off with one positive, one constructive, one positive. This feels too artificial, and employees will feel you\u2019re merely saying the positive feedback out of formality.&nbsp;<\/li><li>When delivering notably critical feedback, take extra care to message it in a supportive manner.<\/li><li>When you\u2019re given feedback yourself, don\u2019t get defensive. Listen attentively and ask for advice on how to do better.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Looking for advice on giving employee feedback but don&#8217;t have a lot of time to spare? Why is giving supportive feedback so important? Many managers struggle to give good, constructive criticism to their employees outside of performance reviews. Paul Marciano, the author of Carrots and Sticks Don&#8217;t Work, says that managers should give feedback immediately rather than months later to improve employee performance. Here are some tips on how to give employee feedback that will help your team members grow.<\/p>\n","protected":false},"author":8,"featured_media":43527,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,14,30],"tags":[434],"class_list":["post-43359","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-management","category-work","tag-carrots-and-sticks-dont-work","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Giving Employee Feedback: Tips for Managers - Shortform Books<\/title>\n<meta name=\"description\" content=\"Looking for some quick tips on giving employee feedback? 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Here are tips along with a discussion on why supportive feedback is so important.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-26T13:58:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-02T13:27:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/wordpress.shortform.com\/blog\/wp-content\/uploads\/2021\/07\/coworkers-talking.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"869\" \/>\n\t<meta property=\"og:image:height\" content=\"526\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Hannah Aster\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hannah Aster\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/\"},\"author\":{\"name\":\"Hannah Aster\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/f39f52830e4f7039a16e45d12354542f\"},\"headline\":\"Giving Employee Feedback: Tips for Managers\",\"datePublished\":\"2021-07-26T13:58:40+00:00\",\"dateModified\":\"2021-08-02T13:27:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/\"},\"wordCount\":581,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/07\/coworkers-talking.jpg\",\"keywords\":[\"Carrots and Sticks Don&#039;t Work\"],\"articleSection\":[\"Communication\",\"Management\",\"Work\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/\",\"name\":\"Giving Employee Feedback: Tips for Managers - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/giving-employee-feedback\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/07\/coworkers-talking.jpg\",\"datePublished\":\"2021-07-26T13:58:40+00:00\",\"dateModified\":\"2021-08-02T13:27:40+00:00\",\"description\":\"Looking for some quick tips on giving employee feedback? 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