{"id":38661,"date":"2021-06-08T06:24:00","date_gmt":"2021-06-08T10:24:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=38661"},"modified":"2021-08-14T13:01:05","modified_gmt":"2021-08-14T17:01:05","slug":"peter-drucker-knowledge-worker","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/","title":{"rendered":"Peter Drucker: The Rise of Knowledge Workers"},"content":{"rendered":"\n<p>Are we living in the age of a knowledge worker? What type of work is considered &#8220;knowledge work&#8221;?<\/p>\n\n\n\n<p>Knowledge workers as those who use the knowledge acquired through formal education to produce results\u2014in other words, people who think for a living. According to Peter Drucker, knowledge workers are, in effect, executives because, whether or not they supervise others, they make the same <a href=\"https:\/\/www.shortform.com\/blog\/types-of-decisions\/\">types of decisions<\/a> as managers as opposed to following orders. <\/p>\n\n\n\n<p>Read about the rise of the knowledge worker and its implications for the economy at large.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Age of the Knowledge Worker<\/strong><\/h2>\n\n\n\n<p>According to Peter Drucker, knowledge workers include professionals, scientists, educators, analysts, system designers, software developers, health care workers, engineers, and other white-collar workers. These workers find and analyze information and apply it to solve problems, generate ideas, or create new products and services.<\/p>\n\n\n\n<p>Previously, manual or blue-collar work predominated. Manual workers only needed to do things efficiently and as directed. <strong>Productivity meant producing a quantity of something<\/strong>\u2014effectiveness wasn\u2019t needed. (Shortform note: <a href=\"https:\/\/www.nickols.us\/shift.pdf\">In 1920, manual workers outnumbered knowledge workers 2-1 but by 1980, the situation had completely reversed<\/a>; 1956, around the time Drucker began writing about the shift, was the point at which white-collar workers first outnumbered blue-collar workers.)<\/p>\n\n\n\n<p>In contrast to manual workers, <strong>Peter Drucker realized that<\/strong> <strong>for the knowledge worker, productivity requires effectiveness<\/strong>. They must apply and share information effectively. Rather than being told what to do, knowledge workers determine and contribute information and ideas important to the organization\u2019s performance (what Drucker refers to as \u201cthe right things\u201d).&nbsp;<\/p>\n\n\n\n<p>Drucker realized the economic shift had implications for the way organizations were structured and managed. <a href=\"https:\/\/www.shortform.com\/blog\/knowledge-work\/\">Knowledge work<\/a> requires a decentralized, collaborative environment where employees exercise initiative and, for effectiveness, must think and manage themselves, communicate their information in a useful form to the people who need it, and learn continuously. (Shortform note: Part of creating an environment where knowledge workers can succeed is <a href=\"https:\/\/www.knowledgebase-script.com\/kb\/article\/how-to-lead-manage-and-motivate-knowledge-workers-219.html\">acknowledging and treating them <em>as experts<\/em>.<\/a>)<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Knowledge Workers Today<\/strong><br><br>Knowledge work continues to be the world&#8217;s fastest-growing employment sector, according to the <a href=\"https:\/\/www.referenceforbusiness.com\/management\/Int-Loc\/Knowledge-Workers.html\">Reference for Business<\/a>.\u00a0<br><br>The <em>Wall Street Journal<\/em> reported in 2016 that in the U.S., <a href=\"https:\/\/www.wsj.com\/articles\/BL-REB-35617\">jobs in knowledge work were growing by about 1.9 million a year<\/a>, more than any other type of job since the 1980s. By another estimate, the world surpassed <a href=\"https:\/\/blogs.gartner.com\/craig-roth\/2019\/12\/11\/2019-exceeded-1-billion-knowledge-workers\/#:~:text=At%20some%20point%20this%20year,many%20knowledge%20workers%20in%20history.\">1 billion knowledge workers<\/a> in 2019. <em>Forbes<\/em> declared 2020, a year in which the Covid-19 pandemic forced a global shift to remote work, <a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2020\/12\/10\/the-year-of-the-knowledge-worker\/?sh=7934ded57fbb\">the year of the knowledge worker<\/a>.<br><br>In the future, a combination of factors, including the retirement of the baby boom generation, lack of <a href=\"https:\/\/www.shortform.com\/blog\/access-to-college\/\">access to college<\/a> by blue-collar workers, and the continually expanding knowledge economy, may create <a href=\"https:\/\/www.forbes.com\/sites\/cognitiveworld\/2019\/01\/31\/help-desperately-wanted-the-coming-employee-shortage\/?sh=27a845bd1751\">a shortage of knowledge workers<\/a>. To fill positions, businesses will need to offer competitive salaries and benefits, flexibility, autonomy, growth opportunities, and an attractive work environment. To get jobs, employees will need to show motivation, creativity, interpersonal skills, and <a href=\"https:\/\/www.shortform.com\/blog\/keep-learning-keep-growing\/\">continuous learning<\/a>, besides having the right knowledge base.<br><br>However, a <em>Harvard Business Review<\/em> article argues that <a href=\"https:\/\/hbr.org\/2010\/04\/are-all-employees-knowledge-wo.html\">businesses should consider <em>all<\/em> of their employees to be knowledge workers<\/a>\u2014including those engaged in seemingly <a href=\"https:\/\/www.shortform.com\/blog\/routine-tasks\/\">routine tasks<\/a>. As companies move from an efficiency to an effectiveness mindset to innovate and address constant disruption, encouraging everyone to be a problem-solver will be a key to improving company performance.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Are we living in the age of a knowledge worker? What type of work is considered &#8220;knowledge work&#8221;? Knowledge workers as those who use the knowledge acquired through formal education to produce results\u2014in other words, people who think for a living. According to Peter Drucker, knowledge workers are, in effect, executives because, whether or not they supervise others, they make the same types of decisions as managers as opposed to following orders. Read about the rise of the knowledge worker and its implications for the economy at large.<\/p>\n","protected":false},"author":7,"featured_media":30736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[29,14,30],"tags":[382],"class_list":["post-38661","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career","category-management","category-work","tag-the-effective-executive","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Peter Drucker: The Rise of Knowledge Workers - Shortform Books<\/title>\n<meta name=\"description\" content=\"Rather than being told what to do, knowledge workers contribute work critical to the business\u2014what Peter Drucker calls \u201cthe right things.&quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Peter Drucker: The Rise of Knowledge Workers\" \/>\n<meta property=\"og:description\" content=\"Rather than being told what to do, knowledge workers contribute work critical to the business\u2014what Peter Drucker calls \u201cthe right things.&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-08T10:24:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-14T17:01:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/wordpress.shortform.com\/blog\/wp-content\/uploads\/2021\/03\/executive.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"948\" \/>\n\t<meta property=\"og:image:height\" content=\"568\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Darya Sinusoid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Darya Sinusoid\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/\"},\"author\":{\"name\":\"Darya Sinusoid\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/0421cce75bc249b11e2517b3a91f9c46\"},\"headline\":\"Peter Drucker: The Rise of Knowledge Workers\",\"datePublished\":\"2021-06-08T10:24:00+00:00\",\"dateModified\":\"2021-08-14T17:01:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/\"},\"wordCount\":549,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2021\/03\/executive.jpg\",\"keywords\":[\"The Effective Executive\"],\"articleSection\":[\"Career\",\"Management\",\"Work\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/peter-drucker-knowledge-worker\/\",\"name\":\"Peter Drucker: The Rise of Knowledge Workers - 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