{"id":37941,"date":"2021-06-12T13:38:00","date_gmt":"2021-06-12T17:38:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=37941"},"modified":"2021-06-12T14:31:30","modified_gmt":"2021-06-12T18:31:30","slug":"amazon-work-culture","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/amazon-work-culture\/","title":{"rendered":"Amazon: Work Culture and Being Jeff Bezos&#8217;s Employee"},"content":{"rendered":"\n<p>What is it like to work at Amazon? Is Jeff Bezos really as ruthless as his reputation indicates?<\/p>\n\n\n\n<p>Amazon&#8217;s work culture is unlike any other technology company. Jeff Bezos is relentless about <a href=\"https:\/\/www.shortform.com\/blog\/being-frugal\/\">being frugal<\/a> and expects every employee to work tirelessly to help build his company.<\/p>\n\n\n\n<p>Learn what Amazon&#8217;s work culture is like below.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Amazon&#8217;s Work Culture<\/strong><\/h2>\n\n\n\n<p>Jeff Bezos is famously frugal and at Amazon, work culture is a part of this method. Unlike technology companies that dote lavishly on their employees, Amazon is stingy. It believes that in the cutthroat low-margin world of retail, it needs to push for every possible advantage to reduce prices for customers.<\/p>\n\n\n\n<p>\u201cFrugality breeds resourcefulness, self-sufficiency, and invention. There are no extra points for headcount, budget size, or fixed expense.\u201d<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Amazon\u2019s first office was the garage of Bezos\u2019s Seattle house, with desks made out of $60 doors from Home Depot. The door-desks are still a common office fixture and a symbol of frugality.<\/li><li>Bezos made employees pay for parking and required all executives to fly coach. When flying on a private plane, he made a point of saying, \u201cThe company isn\u2019t paying for this, I am.\u201d<ul><li>His lieutenants carry this forward. Author Brad Stone had dinner with a senior Amazon exec, who picked up the bill and tore up the receipt, saying \u201cThe company is not paying for this.\u201d<\/li><\/ul><\/li><li>At their early office building\u2019s coffee stand, Bezos made a show of getting his loyalty card punched and handing his free drink to a colleague.<\/li><li>When a new hire joins the company, she gets a backpack with a power adapter and laptop dock. When she resigns, she\u2019s asked to hand in all that equipment &#8211; including the backpack.<\/li><li>Bezos drove a Honda Accord in the 2000s and reportedly continues to drive a Honda minivan. Reportedly he was often dropped off by his wife (before their divorce), who also personally delivered their four children to school.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Relentless Work Ethic<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>\u201cYou can work long, hard, or smart, but at Amazon you <em>can\u2019t<\/em> choose two out of three.\u201d<\/li><li>Bezos expects employees to work tirelessly to build a lasting company and increase the value of their ownership stakes.<\/li><li>At D. E. Shaw, Bezos kept a sleeping bag in his office, \u201cas much a prop as it was actually useful.\u201d<\/li><li>Bezos refused to subsidize bus passes, not wanting employees to leave work to catch the bus. He\u2019d rather them have cars there so there was no time pressure to go home at the end of the day.<\/li><li>At an all-hands meeting: \u201cThe reason we are here is to get stuff done, that is the top priority. That is the DNA of Amazon. If you can\u2019t excel and put everything into it, this might not be the place for you.\u201d<\/li><li>\u201cIf you\u2019re not good, Jeff will chew you up and spit you out. And if you\u2019re good, he will jump on your back and ride you into the ground.\u201d &#8211; Employee<\/li><li>The media has reported on deplorable fulfillment center conditions. Security monitors workers to discourage stealing; employees have 6 strikes (like calling in sick and arriving late) to be let go; Amazon made clear unionizing was not tolerated; insufficient cooling caused some workers to be hospitalized.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Energy and Conviction<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>John Doerr: \u201cI walked into the door and this guy with a boisterous laugh who was just exuding energy comes bounding down the steps. In that moment, I wanted to be in business with Jeff.\u201d<\/li><li>\u201cHe was so convinced that what he was doing was basically the work of God.\u201d<\/li><li>Bezos on motivation: \u201cI\u2019m very motivated by people counting on me. I like to be counted on.\u201d<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Missionary vs Mercenary<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Bezos: \u201cI would take a missionary over a mercenary any day. One of those great paradoxes is that it\u2019s usually the missionaries who end up making more money anyway.\u201d<\/li><li>Joy Covey, former CFO: \u201cPersonal wealth was never discussed or really thought about. I see companies these days where thoughts of exits are foremost in the minds of top management&#8230;this value will infect the <a href=\"https:\/\/www.shortform.com\/blog\/integrative-decision-making\/\">decision making<\/a> down to the smallest choice by the most junior employee&#8230;Jeff attracted people like me, who really need to work on things they can internalize and adopt as mission, who poured their hearts and souls and best efforts into building Amazon. Jeff\u2019s style always read as completely pure, focused on the best outcomes for Amazon and our customers.\u201d<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Discouraging Celebrations<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Early on, Bezos disliked when employees closely tracked the number of daily purchases. When they had its first $5000 order day, Bezos rejected a party: \u201cthere are a lot of milestones coming and that\u2019s not the way I want to run things.\u201d<\/li><li>During their IPO, he asked employees not to over-celebrate the moment or obsess over the stock price.<\/li><li>In January 2002, when Amazon posts its first profits, a publicist wants to frame some positive news articles. Instead, Bezos wants to frame negative stories like the Amazon.bomb cover, so employees remain scared.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What is it like to work at Amazon? Is Jeff Bezos really as ruthless as his reputation indicates? Amazon&#8217;s work culture is unlike any other technology company. Jeff Bezos is relentless about being frugal and expects every employee to work tirelessly to help build his company. Learn what Amazon&#8217;s work culture is like below.<\/p>\n","protected":false},"author":8,"featured_media":38007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,20,14],"tags":[376],"class_list":["post-37941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-ethics","category-management","tag-the-everything-store","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Amazon: Work Culture and Being Jeff Bezos&#039;s Employee - Shortform Books<\/title>\n<meta name=\"description\" content=\"What is Amazon&#039;s work culture like? Jeff Bezos is frugal and expects his employees to work tirelessly to build his company. Keep reading.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/amazon-work-culture\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon: Work Culture and Being Jeff Bezos&#039;s Employee\" \/>\n<meta property=\"og:description\" content=\"What is Amazon&#039;s work culture like? Jeff Bezos is frugal and expects his employees to work tirelessly to build his company. 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