{"id":23269,"date":"2021-01-11T18:51:31","date_gmt":"2021-01-11T22:51:31","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=23269"},"modified":"2021-01-17T14:14:32","modified_gmt":"2021-01-17T18:14:32","slug":"mirroring-negotiation","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/","title":{"rendered":"Mirroring in a Negotiation: Use It to Build Trust"},"content":{"rendered":"\n<p>What is the role of mirroring in a negotiation? How can it help you build trust and connect with your counterpart?<\/p>\n\n\n\n<p>Mirroring in a negotiation is one of the most effective psychological tactics. Essentially, it\u2019s imitation and repetition. You repeat the last three words that the person has said in your next sentence. <\/p>\n\n\n\n<p>Read more about how to use mirroring in a negotiation.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Mirroring<\/strong> and Negotiation<\/h2>\n\n\n\n<p>In a negotiation, mirroring helps build rapport with your counterpart by mimicking their word choice. Sounds simple, but there\u2019s profound psychological meaning behind it. Mirroring helps put your negotiation counterpart at ease and make them feel like they\u2019re talking to a trusted friend, even a confidante, rather than an opponent. <\/p>\n\n\n\n<p>Human beings are drawn to what\u2019s similar and are distrustful of that which seems alien or different. <strong>By imitating their speech patterns, you\u2019re signaling to the other person not only that you\u2019re hearing them, but also that you\u2019re <\/strong><strong><em>like<\/em><\/strong><strong> them<\/strong>.<\/p>\n\n\n\n<p>This is something we see every day: Think of couples who walk in sync with each other in the park or friends who imitate each other\u2019s <a href=\"https:\/\/www.shortform.com\/blog\/body-language-crucial-conversations\/\">body language<\/a> during a conversation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Mirror<\/strong><\/h3>\n\n\n\n<p>Ultimately, <strong>mirroring allows you to confront without being confrontational and disagree without being disagreeable<\/strong>. Here\u2019s how you do it.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Use your Late-Night DJ Voice to put them at ease.<\/li><li>Start with \u201cI\u2019m sorry.\u201d<\/li><li>Repeat the last three words.<\/li><li>Go silent.<\/li><\/ul>\n\n\n\n<p>Here\u2019s how mirroring might work in an everyday scenario.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Colleague 1: \u201cI\u2019m so <a href=\"https:\/\/www.shortform.com\/blog\/overwhelmed-at-work\/\">overwhelmed at work<\/a> today.\u201d<\/li><li>Colleague 2: \u201cI\u2019m sorry you\u2019re having a bad time <strong>at work today<\/strong>.\u201d<\/li><li>(Pause)<\/li><li>Colleague 2: \u201cWhat can I do to help you feel less overwhelmed?\u201d<\/li><\/ul>\n\n\n\n<p>Those magical three words make a huge difference in how you sound. The other person feels more heard and thus feels safe.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is the role of mirroring in a negotiation? How can it help you build trust and connect with your counterpart? Mirroring in a negotiation is one of the most effective psychological tactics. Essentially, it\u2019s imitation and repetition. You repeat the last three words that the person has said in your next sentence. Read more about how to use mirroring in a negotiation.<\/p>\n","protected":false},"author":7,"featured_media":19006,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,9],"tags":[185],"class_list":["post-23269","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-psychology","tag-never-split-the-difference","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mirroring in a Negotiation: Use It to Build Trust - Shortform Books<\/title>\n<meta name=\"description\" content=\"In negotiation, mirroring has two benefits. It allows you to confront without being confrontational and disagree without being disagreeable.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mirroring in a Negotiation: Use It to Build Trust\" \/>\n<meta property=\"og:description\" content=\"In negotiation, mirroring has two benefits. It allows you to confront without being confrontational and disagree without being disagreeable.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-11T22:51:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-17T18:14:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/wordpress.shortform.com\/blog\/wp-content\/uploads\/2020\/11\/how-to-win-friends-and-influence-people-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Darya Sinusoid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Darya Sinusoid\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/\"},\"author\":{\"name\":\"Darya Sinusoid\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/0421cce75bc249b11e2517b3a91f9c46\"},\"headline\":\"Mirroring in a Negotiation: Use It to Build Trust\",\"datePublished\":\"2021-01-11T22:51:31+00:00\",\"dateModified\":\"2021-01-17T18:14:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/\"},\"wordCount\":314,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/11\/how-to-win-friends-and-influence-people-scaled.jpg\",\"keywords\":[\"Never Split the Difference\"],\"articleSection\":[\"Communication\",\"Psychology\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/\",\"name\":\"Mirroring in a Negotiation: Use It to Build Trust - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/mirroring-negotiation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/11\/how-to-win-friends-and-influence-people-scaled.jpg\",\"datePublished\":\"2021-01-11T22:51:31+00:00\",\"dateModified\":\"2021-01-17T18:14:32+00:00\",\"description\":\"In negotiation, mirroring has two benefits. 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