{"id":23267,"date":"2021-01-07T09:22:14","date_gmt":"2021-01-07T13:22:14","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=23267"},"modified":"2021-01-17T14:11:18","modified_gmt":"2021-01-17T18:11:18","slug":"qualities-of-a-good-negotiator","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/qualities-of-a-good-negotiator\/","title":{"rendered":"Qualities of a Good Negotiator: It&#8217;s All About the Heart"},"content":{"rendered":"\n<p>What are the qualities of a good negotiator? What do successful negotiators do differently from those that are merely mediocre?<\/p>\n\n\n\n<p>The qualities of a good negotiator are all related to emotional intelligence and understanding your counterpart&#8217;s desires and fears. Negotiation is more about the heart than the mind. <\/p>\n\n\n\n<p>Keep reading for more about the qualities of a good negotiator.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Guided by Emotions<\/strong><\/h2>\n\n\n\n<p><strong>We are all inherently irrational and impulsive<\/strong>, willing to make decisions with incomplete information and disregard for our own basic material interests if the decision satisfies a deeper emotional need.<\/p>\n\n\n\n<p><strong>Most people have two basic emotional needs: 1) to feel secure and 2) to feel that they are in control.&nbsp;<\/strong><\/p>\n\n\n\n<p>Successful negotiators, then, must navigate the complexity of human emotions to take advantage of those needs and give their counterpart the information that satisfies them.<\/p>\n\n\n\n<p>The bottom line of any negotiation is: <strong>get the other person to be more comfortable with you, to see you more as a partner than an adversary. <\/strong>Once this happens, they\u2019ll be far more willing to grant you access to their innermost thought processes and hidden desires: giving you the decisive negotiating advantage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Qualities of a Good Negotiator<\/h3>\n\n\n\n<p>Most of what we call \u201cnegotiating\u201d is happening beneath the surface. The qualities of a good negotiator, then, must include the abilities to <strong>identify, articulate, and ultimately use their counterpart\u2019s hidden wants and irrational blind spots to their advantage<\/strong>. When you do this, you are making their reality conform to what <em>you <\/em>want them to give you.<\/p>\n\n\n\n<p>What you need to do is reframe their view and alter their reality. You show them that by helping you achieve <em>your <\/em>desired solution, they will satisfy their <em>own <\/em>hidden wants. Ultimately, you are using <em>their <\/em>instincts to <em>your <\/em>advantage. There are three main ways to do this.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Alter the other person\u2019s <a href=\"https:\/\/www.shortform.com\/blog\/relationship-to-time\/\">relationship with time<\/a><\/strong>. Don\u2019t let yourself be taken hostage by rigid adherence to their deadlines. Use time to your advantage: remember, when you miss a deadline, they miss one too. You need to get your counterpart to start thinking this way.<\/li><li><strong>Exploit their notions of fairness and unfairness<\/strong>. Everyone is drawn to what they consider to be fair, equitable, and reasonable and repelled by what they consider to be unfair or unreasonable. You can reframe someone\u2019s reality by showing that you care about how they think you\u2019re treating them. This triggers their natural empathy and forces them to see you as an honest broker in the negotiation.<\/li><li><strong>Use framing effects<\/strong>. Framing effects are when people see things that are essentially the same as being vastly different, based solely on how they\u2019re presented. By taking advantage of framing effects, especially loss aversion, you\u2019ll be able to make them see reality <em>as you want them to see it<\/em>.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What are the qualities of a good negotiator? What do successful negotiators do differently from those that are merely mediocre? The qualities of a good negotiator are all related to emotional intelligence and understanding your counterpart&#8217;s desires and fears. Negotiation is more about the heart than the mind. Keep reading for more about the qualities of a good negotiator.<\/p>\n","protected":false},"author":7,"featured_media":11987,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[9,24],"tags":[185],"class_list":["post-23267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-psychology","category-society","tag-never-split-the-difference","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qualities of a Good Negotiator: It&#039;s All About the Heart - Shortform Books<\/title>\n<meta name=\"description\" content=\"Negotiation is more about feeling than thinking. The qualities of a good negotiator include the ability to appeal to emotions. Here&#039;s how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/qualities-of-a-good-negotiator\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qualities of a Good Negotiator: It&#039;s All About the Heart\" \/>\n<meta property=\"og:description\" content=\"Negotiation is more about feeling than thinking. The qualities of a good negotiator include the ability to appeal to emotions. 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