{"id":21889,"date":"2020-12-31T17:12:00","date_gmt":"2020-12-31T21:12:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=21889"},"modified":"2021-01-04T20:30:31","modified_gmt":"2021-01-05T00:30:31","slug":"radical-candor-resources","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/radical-candor-resources\/","title":{"rendered":"5 Radical Candor Resources to Help Ask for Feedback"},"content":{"rendered":"\n<p>Are you trying to build a <a href=\"https:\/\/www.shortform.com\/blog\/culture-of-candor\/\">culture of candor<\/a> in your organization? Do you need <em>Radical Candor <\/em>resources to help you with the feedback process?<\/p>\n\n\n\n<p>A culture of radical candor includes <a href=\"https:\/\/www.shortform.com\/blog\/giving-and-receiving\/\">giving and receiving<\/a> direct and helpful feedback. These <em>Radical Candor <\/em>resources will show how to start the process by <a href=\"https:\/\/www.shortform.com\/blog\/asking-for-feedback\/\">asking for feedback<\/a>.<\/p>\n\n\n\n<p>Keep reading for some <em>Radical Candor <\/em>resources on requesting feedback.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\"><em>Radical Candor <\/em>Resources on Feedback<\/h2>\n\n\n\n<p>It\u2019s likely that you can\u2019t jump straight into giving radically candid feedback\u2014sincere criticism and praise can be off-putting if you\u2019ve built a culture that relies on too-nice, dishonest feedback. <strong>You can get your team used to the concept of radical candor by first <\/strong><strong><em>asking<\/em><\/strong><strong> for radically candid guidance and modeling an appropriate response. Once you\u2019ve built up trust in this way, you can move on to <\/strong><strong><em>giving <\/em><\/strong><strong>radically candid feedback.&nbsp;<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Ask for Radically Candid Feedback&nbsp;<\/strong><\/h3>\n\n\n\n<p>When you become a boss, you\u2019ll likely find that people are more distrusting of your intent, or you may find that your new authority brings out a new side of you. Subsequently, your team won\u2019t begin trusting you until you\u2019re actively working on reasons that they should. At this stage, many bosses get caught up in trying to earn their team\u2019s <em>respect<\/em>, but if you\u2019re too interested in respect, you\u2019re likely to feel defensive and reactive when you\u2019re criticized. Instead, <a href=\"https:\/\/www.shortform.com\/blog\/how-to-focus-on-learning\/\">focus on learning<\/a> how to accept criticism\u2014<strong>seeing you react well to criticism will naturally build your team\u2019s trust <\/strong><strong><em>and <\/em><\/strong><strong>their respect.<\/strong>&nbsp;&nbsp;<\/p>\n\n\n\n<p>You can jumpstart this trust-building process by asking your team to provide you with radically candid guidance and responding in a trustworthy manner. There are five steps to effectively soliciting and responding to criticism and pushing your conversations in a productive direction.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step #1: Request Public Criticism&nbsp;<\/strong><\/h4>\n\n\n\n<p>Criticism of your employees should <em>always<\/em> happen in private, but as the boss, you need to be willing to be publicly criticized. This accomplishes several goals. First, you demonstrate to your team that there\u2019s value in criticism, and that its intent is to make everyone better at their jobs\u2014<em>not<\/em> to be hurtful. Second, responding well to criticism establishes you as a strong leader who isn\u2019t afraid to make mistakes and is open to learning. And third, <a href=\"https:\/\/www.shortform.com\/blog\/public-criticism\/\">public criticism<\/a> allows you to get everyone\u2019s feedback as efficiently as possible\u2014if you have a big team, you\u2019d miss out on hearing many of your employees\u2019 voices because it\u2019s impossible to schedule everyone for a meeting. Furthermore, you\u2019ll save time by hearing each criticism <em>once<\/em>, instead of over and over again across multiple meetings.&nbsp;<\/p>\n\n\n\n<p>Your employees will likely be hesitant to jump into this conversation, so you should find a team member who seems comfortable giving you feedback. Ask them to offer some criticism or disagreement at the next staff meeting. They might <a href=\"https:\/\/www.shortform.com\/blog\/be-uncomfortable\/\">be uncomfortable<\/a> with the request, but don\u2019t back down on it\u2014explain why it\u2019s important to you to get feedback that everyone can see.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step #2: Kick Things Off With a Question<\/strong><\/h4>\n\n\n\n<p>It\u2019s often uncomfortable for employees to criticize their boss, so keep a close eye on the balance of praise and criticism you\u2019re receiving in public feedback sessions. If you find you\u2019re getting mostly praise, <em>directly<\/em> ask for criticism. Asking questions can provide a jumping-off point for coming up with issues that need addressing, and helps cut through the discomfort of offering criticism. Helpful questions include, \u201cHow can I better support you?\u201d or, \u201cWhat is something I\u2019m doing that you find frustrating?\u201d<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step #3: Push Through Discomfort to Get Answers<\/strong><\/h4>\n\n\n\n<p>Even with a prompt, your employees may still be hesitant to offer criticism. <em>Don\u2019t<\/em> let their discomfort make you uncomfortable enough to wrap up the conversation quickly, or take their silence to mean there are no problems. <strong>Hesitation and silence don\u2019t indicate an absence of issues\u2014they indicate that you\u2019ll have to keep pushing to get sincere feedback from your employees. <\/strong>There are several ways to accomplish this:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Create silence: <\/strong>Count to six after asking for criticism. Your employee may be more uncomfortable with silence than with criticizing you, and will say what\u2019s on their mind to fill the space.&nbsp;<\/li><li><strong>Keep asking:<\/strong> Keep insisting that they come up with <em>something<\/em>. You could say, \u201cYou\u2019re usually great at pinpointing improvements that need to be made, so I\u2019m sure you have valuable feedback on how <em>I <\/em>can improve.\u201d&nbsp;<\/li><li><strong>Notice <a href=\"https:\/\/www.shortform.com\/blog\/body-language-crucial-conversations\/\">body language<\/a>:<\/strong> If someone says they have no criticism, but their body language clearly says otherwise, bring it to their attention. You could say, \u201cYou\u2019re agreeing with me, but your face is tense and your arms are crossed. Tell me what\u2019s really on your mind!\u201d<\/li><\/ul>\n\n\n\n<p>Don\u2019t be a bully about pushing for answers, however. If your employees <em>really<\/em> can\u2019t think of any criticism, ask them to think about it and schedule a follow-up meeting to discuss. It\u2019s vitally important that you stick to this follow-up meeting, so your employees understand that you truly care about getting their feedback.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step #4: Manage Your Response&nbsp;<\/strong><\/h4>\n\n\n\n<p>When someone offers you criticism, it\u2019s crucial that you respond in a way that shows that their criticism is welcome and well-received\u2014<em>this <\/em>is where trust is built. Don\u2019t<em> <\/em>tell them how their criticism is wrong or not radically candid. Doing so will make them hesitant to share feedback again. Instead, try to listen for valuable parts of the criticism that you can act on or respond to. Additionally, be careful not to become angry or defensive in response to what they\u2019re saying. Instead, listen with the intent to clarify and fully understand the criticism. You can do this by repeating what\u2019s been said and checking that your interpretation is correct.&nbsp;<\/p>\n\n\n\n<p>Consciously managing your response is especially important if you\u2019re the type of person who\u2019s uncomfortable with criticism and isn\u2019t used to welcoming it\u2014if you\u2019re not in control of your response, you\u2019re likely to become defensive and destroy trust instead of demonstrating the value of criticism.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Step #5: Demonstrate Your Gratitude&nbsp;<\/strong><\/h4>\n\n\n\n<p>Showing your gratitude for criticism encourages people to keep giving it. <strong>The best way to show gratitude for criticism is responding with demonstrated change. <\/strong>If it\u2019s a change that can be done right away, do so. If it\u2019s a change that can\u2019t be accomplished right away, make a <em>perceptible effort<\/em> toward the change. Imagine that you\u2019re told that you tend to use a condescending tone when employees are talking about setbacks or obstacles they bump into. This isn\u2019t a problem you can correct overnight\u2014you often don\u2019t even realize you\u2019re doing it. You ask your employees to help you correct this behavior over the long term by simply saying \u201ctone\u201d as soon as they hear you <a href=\"https:\/\/www.shortform.com\/blog\/how-to-stop-being-condescending\/\">being condescending<\/a>.&nbsp;<\/p>\n\n\n\n<p>It\u2019s important to express gratitude for criticism even when you think it\u2019s unfair, or don\u2019t agree. Arguing with or dismissing criticism you disagree with will only serve to undermine the trust you\u2019re trying to build, so instead focus on ways to work through it. First, find something in the criticism that you <em>can <\/em>agree with\u2014this demonstrates your openness to guidance and that you\u2019re not shutting down completely. Then, make sure you fully understand what the other person is expressing\u2014repeat the criticism back to make sure you\u2019re both on the same page. Finally, tell them you\u2019d like to think about it and get back to them. In your follow-up, explain clearly why you disagree, or why making a change won\u2019t be possible\u2014the other person might end up agreeing with you, seeing a hole in your logic you hadn\u2019t considered, or they\u2019ll stand by their comments. In any case, they\u2019ll see that you took the time to engage with their criticism instead of writing it off.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you trying to build a culture of candor in your organization? Do you need Radical Candor resources to help you with the feedback process? A culture of radical candor includes giving and receiving direct and helpful feedback. These Radical Candor resources will show how to start the process by asking for feedback. Keep reading for some Radical Candor resources on requesting feedback.<\/p>\n","protected":false},"author":6,"featured_media":11435,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,14],"tags":[177],"class_list":["post-21889","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-management","tag-radical-candor","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Radical Candor Resources to Help Ask for Feedback - Shortform Books<\/title>\n<meta name=\"description\" content=\"Can you develop a culture of candor in your office? Yes! Start with these Radical Candor resources to begin asking for feedback.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/radical-candor-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Radical Candor Resources to Help Ask for Feedback\" \/>\n<meta property=\"og:description\" content=\"Can you develop a culture of candor in your office? Yes! 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