{"id":13343,"date":"2020-09-14T07:51:24","date_gmt":"2020-09-14T11:51:24","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=13343"},"modified":"2026-01-21T16:48:04","modified_gmt":"2026-01-21T20:48:04","slug":"what-are-cfrs","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/","title":{"rendered":"In OKR, CFRs Measure Performance The Right Way"},"content":{"rendered":"\n<p>What are <a href=\"https:\/\/www.shortform.com\/blog\/product-principles\/\">OKR<\/a> CFRs? How do they work and what can they tell you about your OKRs?<\/p>\n\n\n\n<p>In OKR, CFRs are short for <a href=\"https:\/\/www.shortform.com\/blog\/continuous-performance-management\/\">continuous performance management<\/a>. OKR CFRs help you measure your ongoing progress using tools in the OKR system. OKR CFRs allow regular check-ins on your goals and more.<\/p>\n\n\n\n<p>Read more to find out the answer the question &#8220;what are CFRs?&#8221; and how OKRs, CFRs, and more work together. <\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-okr-cfrs\"><strong>What Are OKR CFRs?<\/strong><\/h2>\n\n\n\n<p><em>Measure What Matters<\/em> also explores the system of <strong>continuous <a href=\"https:\/\/www.shortform.com\/blog\/employee-performance-management\/\">performance management<\/a>, <\/strong>or CFRs, an alternative to annual performance reviews. This system allows managers to give feedback regularly, help employees improve throughout the year, and address issues as they arise.<\/p>\n\n\n\n<p>In the system on OKR, <strong>CFRs are your tools for implementing a continuous performance management system.<\/strong> OKRs, CFRs, and more help make up the whole OKR system. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>C: Conversations<\/strong> between employees and managers<\/li>\n\n\n\n<li><strong>F: Feedback<\/strong> both from and to managers and among peers<\/li>\n\n\n\n<li><strong>R:<\/strong> <strong>Recognition<\/strong> from peers and managers for small and large contributions toward goals<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-c-conversations\"><strong>C: Conversations<\/strong><\/h4>\n\n\n\n<p>The next step of OKR CFRs are conversations. They  happen weekly or monthly, in both formal and informal environments.<\/p>\n\n\n\n<p>As a manager, your conversations with employees cover<strong> 5 main topic areas <\/strong>(but you don\u2019t need to cover all of them in one conversation):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Reflecting<\/strong> on past goals and setting new ones.<\/li>\n\n\n\n<li><strong>Updates on OKR progress<\/strong>, problem-solving if necessary.<\/li>\n\n\n\n<li><strong>Coaching<\/strong>: Guide the employee in his or her thinking about the OKR approach, and encourage the employee to offer feedback to help you, the manager, do your job better.<\/li>\n\n\n\n<li><strong>Professional development<\/strong>: Work with the employee to develop the necessary skills, knowledge, and mindset to succeed at the company.<\/li>\n\n\n\n<li><strong>\u201cLightweight\u201d performance reviews<\/strong>: Discuss what the employee has accomplished since your last meeting, and view this progress within the context of the company\u2019s priorities and needs.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-f-feedback\"><strong>F: Feedback<\/strong><\/h4>\n\n\n\n<p>In order to improve, employees need to know how they\u2019re doing\u2014often, they don\u2019t have enough distance from their work and performance to make this call themselves. This is the next step of OKR CFRs. <\/p>\n\n\n\n<p>You can <strong>elicit and guide feedback<\/strong> in one-on-one meetings with these questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Employee: Do you have any feedback on how I could improve my performance, make more progress toward my goals, or set more ambitious OKRs?<\/li>\n\n\n\n<li>Manager: What do you need from me to succeed?<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-r-recognition\"><strong>R: Recognition<\/strong><\/h4>\n\n\n\n<p>Last on your CFRs list is Recognition. <strong>Recognition should be both private and public and focused on actions.<\/strong> There are many ways to establish a \u201chigh-recognition\u201d culture:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Introduce a peer-to-peer recognition system<\/strong>. For example, you could end Friday meetings with the opportunity for employees to give a shout out to the work of their peers.<\/li>\n\n\n\n<li><strong>Focus on actions and results.<\/strong> Instead of honoring an Employee of the Month, honor an Achievement of the Month. Celebrate people for what they do, particularly when they complete OKRs that contribute to company goals or they demonstrate company values.<\/li>\n\n\n\n<li><strong>Link recognition to the company\u2019s goals.<\/strong> When you have a particular, company-wide OKR you\u2019re trying to push, focus recognition on the people who are helping the company make progress toward it.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-building-a-positive-culture\"><strong>Building a Positive Culture<\/strong><\/h3>\n\n\n\n<p>In one study, researchers found that \u201chigh-motivation cultures\u201d depend on two elements: catalysts and nourishers.&nbsp;What what are CFRs related to OKRs? <\/p>\n\n\n\n<p><strong>Catalysts<\/strong> are elements of a company that support the work being done. These elements include goal setting, <a href=\"https:\/\/www.shortform.com\/blog\/hub\/personal-life\/self\/learn-from-failure\/\">learning from failure<\/a>, transparency, engaging in <a href=\"https:\/\/www.shortform.com\/blog\/fulfilling-work\/\">meaningful work<\/a>, and freely sharing ideas. All of these elements are built into the OKR system.\u00a0<\/p>\n\n\n\n<p><strong>Nourishers<\/strong> are elements of a company that support the interpersonal needs of employees. These elements include positive feedback, professional development, emotional support, psychological safety, and recognition. All of these elements are built into the OKR CFR system.<\/p>\n\n\n\n<p>In other words, <a href=\"https:\/\/www.shortform.com\/blog\/what-are-objectives-and-key-results\/\">OKRs are<\/a> the catalysts of a <a href=\"https:\/\/www.shortform.com\/blog\/startup-culture\/\">positive workplace culture<\/a>; CFRs are the nourishment that sustains it. OKRs, CFRs and your work culture are all an important part of the OKR system. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>What are OKR CFRs? How do they work and what can they tell you about your OKRs? In OKR, CFRs are short for continuous performance management. OKR CFRs help you measure your ongoing progress using tools in the OKR system. OKR CFRs allow regular check-ins on your goals and more. Read more to find out the answer the question &#8220;what are CFRs?&#8221; and how OKRs, CFRs, and more work together.<\/p>\n","protected":false},"author":5,"featured_media":13360,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,30],"tags":[121],"class_list":["post-13343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-work","tag-measure-what-matters","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>In OKR, CFRs Measure Performance The Right Way - Shortform Books<\/title>\n<meta name=\"description\" content=\"What are CFRs and how do they work? Once you establish OKRs, you&#039;ll need to continue measuring progress using your CFRs. Here&#039;s how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"In OKR, CFRs Measure Performance The Right Way\" \/>\n<meta property=\"og:description\" content=\"What are CFRs and how do they work? Once you establish OKRs, you&#039;ll need to continue measuring progress using your CFRs. Here&#039;s how.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-14T11:51:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-21T20:48:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/08\/cfrs-measure-what-matters.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2426\" \/>\n\t<meta property=\"og:image:height\" content=\"1728\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Carrie Cabral\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Carrie Cabral\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/\"},\"author\":{\"name\":\"Carrie Cabral\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/2ababb7c63a94ff5d2190f71dc417d56\"},\"headline\":\"In OKR, CFRs Measure Performance The Right Way\",\"datePublished\":\"2020-09-14T11:51:24+00:00\",\"dateModified\":\"2026-01-21T20:48:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/\"},\"wordCount\":663,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/08\/cfrs-measure-what-matters.jpg\",\"keywords\":[\"Measure What Matters\"],\"articleSection\":[\"Business\",\"Work\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/\",\"name\":\"In OKR, CFRs Measure Performance The Right Way - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/what-are-cfrs\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2020\/08\/cfrs-measure-what-matters.jpg\",\"datePublished\":\"2020-09-14T11:51:24+00:00\",\"dateModified\":\"2026-01-21T20:48:04+00:00\",\"description\":\"What are CFRs and how do they work? 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