{"id":125370,"date":"2024-04-07T15:32:00","date_gmt":"2024-04-07T19:32:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=125370"},"modified":"2024-04-11T16:05:07","modified_gmt":"2024-04-11T20:05:07","slug":"how-to-be-a-good-line-manager","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/how-to-be-a-good-line-manager\/","title":{"rendered":"How to Be a Good Line Manager: Learning the Basics"},"content":{"rendered":"\n<p>What does it mean to be a good line manager? What are the responsibilities of line managers?<\/p>\n\n\n\n<p>The first stage of the Leadership Pipeline is the line manager. They are the ones who manage a team of front-line workers who directly handle the organization\u2019s day-to-day operations.<\/p>\n\n\n\n<p>Continue reading to learn how to be a good line manager to your employees.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-line-manager\"><strong>What Is a Line Manager?<\/strong><\/h2>\n\n\n\n<p>Often, line managers are former front-line workers who showed enough <a href=\"https:\/\/www.shortform.com\/blog\/leadership-potential\/\">leadership potential<\/a> to get promoted. According to the authors, it can be hard learning how to be a good line manager at first. Many new line managers struggle to make a necessary mindset shift: to <strong>value the results they achieve through others rather than only identifying with their own work.<\/strong> This shift is challenging because line managers used to be front-line workers, to whom it often seems like managers don\u2019t do real work at all. New managers need to realize that skilled management is just as important and productive as front-line work, even if it\u2019s a level removed from the work they\u2019re used to accomplishing.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>When Managerial Work Really Is Pointless<\/strong><br><br>The authors note that line managers fail to reach their full potential when they falsely assume that their new work is valueless. That said, some experts believe that many managerial jobs truly <em>are <\/em>valueless. In <a href=\"https:\/\/shortform.com\/app\/book\/bullshit-jobs\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Bullshit Jobs<\/em><\/a>, David Graeber argues that some companies maintain unnecessary positions <a href=\"https:\/\/shortform.com\/app\/book\/bullshit-jobs#types-of-pointless-jobs\" target=\"_blank\" rel=\"noreferrer noopener\">to keep up the appearance of productivity<\/a> or because they assume a team needs full-time management when it doesn\u2019t.<br><br>While being paid to fill an unnecessary position may seem appealing, staying in a job that you know is pointless is <a href=\"https:\/\/shortform.com\/app\/book\/bullshit-jobs#pointless-jobs-make-workers-unhappy\" target=\"_blank\" rel=\"noreferrer noopener\">psychologically damaging over time<\/a>. When the work you do doesn\u2019t matter, it makes you feel like <em>you<\/em> don\u2019t matter. Furthermore, many people in <a href=\"https:\/\/www.shortform.com\/blog\/pointless-jobs\/\">pointless jobs<\/a> are constantly stressed that others will discover that they\u2019re not doing real, <a href=\"https:\/\/www.shortform.com\/blog\/fulfilling-work\/\">valuable work<\/a>, leading to feelings of isolation. Thus, if you end up in a line management role that\u2019s truly unnecessary, consider looking for a way to make your work more impactful or searching for a different position.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-line-managers-must-learn-management-basics\">Line Managers Must Learn Management Basics<\/h3>\n\n\n\n<p>Since they typically lack management experience, line managers must learn the basics of management from scratch, explain the authors. Specifically, <strong>line managers must learn <\/strong><strong><em><a href=\"https:\/\/www.shortform.com\/blog\/how-to-delegate-effectively-covey-7-habits\/\">how to delegate<\/a> well<\/em><\/strong><em>:<\/em> They must understand what work needs to get done and divide it up among the team in a way that empowers everyone to do their best work.<\/p>\n\n\n\n<p>(Shortform note: In <a href=\"https:\/\/shortform.com\/app\/book\/the-7-habits-of-highly-effective-people\" target=\"_blank\" rel=\"noreferrer noopener\"><em>The 7 Habits of Highly Effective People<\/em><\/a>, Stephen R. Covey warns that managers <a href=\"https:\/\/shortform.com\/app\/book\/the-7-habits-of-highly-effective-people\/habit-3#delegation-is-key\" target=\"_blank\" rel=\"noreferrer noopener\">need to avoid \u201cgofer delegation\u201d<\/a>\u2014that is, telling people exactly what to do and how to do it. This strategy results in <a href=\"https:\/\/www.shortform.com\/blog\/micromanagement-in-the-workplace\/\">micromanagement<\/a>, as managers end up hovering around their team to ensure that they\u2019re doing everything the \u201cright\u201d way. Instead of telling their team what to do, they can let the team discover their own solutions as long as they communicate six <em>expectations<\/em>: What needs to get done, any parameters they must obey, ineffective solutions to avoid, the resources they have at their disposal, how the results will be judged, and the consequences of their success or failure.)<\/p>\n\n\n\n<p>Additionally, <strong>line managers need to build strong interpersonal skills.<\/strong> When subordinates see their manager as approachable and trustworthy, they\u2019re more likely to collaborate to accomplish the team\u2019s mission.<\/p>\n\n\n\n<p>(Shortform note: In <a href=\"https:\/\/shortform.com\/app\/book\/leaders-eat-last\/1-page-summary\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Leaders Eat Last<\/em><\/a>, <a href=\"https:\/\/www.shortform.com\/blog\/simon-sinek-biography\/\">Simon Sinek<\/a> asserts that managers don\u2019t need to be exceptionally charismatic to build this kind of trust with their team. If you <a href=\"https:\/\/shortform.com\/app\/book\/leaders-eat-last\/1-page-summary#why-you-should-prioritize-your-subordinates-needs\" target=\"_blank\" rel=\"noreferrer noopener\">empathize with team members<\/a> and show them that you\u2019re there to support them, feelings of trust will <a href=\"https:\/\/shortform.com\/app\/book\/leaders-eat-last\/1-page-summary#oxytocin-encourages-empathetic-leadership\" target=\"_blank\" rel=\"noreferrer noopener\">grow naturally over time<\/a>.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What does it mean to be a good line manager? What are the responsibilities of line managers? The first stage of the Leadership Pipeline is the line manager. They are the ones who manage a team of front-line workers who directly handle the organization\u2019s day-to-day operations. Continue reading to learn how to be a good line manager to your employees.<\/p>\n","protected":false},"author":14,"featured_media":125399,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14,30],"tags":[1513],"class_list":["post-125370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","category-work","tag-the-leadership-pipeline","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Be a Good Line Manager: Learning the Basics - Shortform Books<\/title>\n<meta name=\"description\" content=\"Line managers may be intimidated by the new responsibilities they must uphold. 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