{"id":118966,"date":"2023-12-10T11:38:00","date_gmt":"2023-12-10T15:38:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=118966"},"modified":"2023-12-12T14:17:50","modified_gmt":"2023-12-12T18:17:50","slug":"ai-in-patient-care","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/ai-in-patient-care\/","title":{"rendered":"How AI Could Improve Patient Care (if Used Properly)"},"content":{"rendered":"\n<p>What potential does generative AI offer to transform doctor-patient relationships in the US? How might chatbots empower patients?<\/p>\n\n\n\n<p>AI could revolutionize the <a href=\"https:\/\/www.shortform.com\/blog\/human-relationality-doctor-patient-relationship-paul-kalanthi\/\">doctor-patient relationship<\/a> in America by empowering patients with information and alleviating pressures on overburdened doctors. As generative AI becomes powerful and broadly used, AI companies and healthcare organizations must mitigate its potential risks and ensure its ethical, effective use.<\/p>\n\n\n\n<p>Here&#8217;s how AI in patient care may be used to improve the healthcare experience.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-improving-the-doctor-patient-relationship\">Improving the Doctor-Patient Relationship<\/h2>\n\n\n\n<p>The average US primary care visit <a href=\"https:\/\/jamanetwork.com\/journals\/jama-health-forum\/fullarticle\/2802144#:~:text=The%20median%20physician%20in%20the,or%20less%20with%20their%20patients.\" target=\"_blank\" rel=\"noreferrer noopener\">lasts just 19 minutes<\/a>. Seventy-six percent of patients leave these appointments <a href=\"https:\/\/ahimafoundation.org\/media\/ngfbggsk\/oct2021_understanding_access_use_health_information_america_ahima_foundation.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">dissatisfied with their interaction with their physician<\/a> and without a clear understanding of what they\u2019ve been told. Fifty-nine percent of doctors practicing for 11 to 15 years <a href=\"https:\/\/www.ama-assn.org\/practice-management\/physician-health\/your-burnout-risk-how-long-you-ve-been-practice-can-tell-tale#:~:text=The%20survey%20uncovered%20that%2059,to%20five%20years%20post%2Dtraining.\" target=\"_blank\" rel=\"noreferrer noopener\">experience burnout<\/a>. <\/p>\n\n\n\n<p>This status quo severely impacts the quality of communication and care that patients in the US healthcare system receive. Using AI in patient care could offer solutions\u2014but also raises big questions for the future.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-background\"><strong>Background<\/strong><\/h3>\n\n\n\n<p>AI technologies like <a href=\"https:\/\/www.shortform.com\/blog\/what-can-you-do-with-chatgpt\/\">ChatGPT<\/a> are poised to disrupt the patient-physician dynamic. AI can process huge amounts of <a href=\"https:\/\/www.shortform.com\/blog\/medical-data\/\">medical data<\/a> and research to provide patients with customized health insights similar to those of clinicians. <\/p>\n\n\n\n<p>Both doctors and patients <a href=\"https:\/\/www.npr.org\/sections\/health-shots\/2023\/10\/25\/1208326892\/ai-help-doctors-make-better-diagnoses-uptodate-artificial-intelligence\" target=\"_blank\" rel=\"noreferrer noopener\">currently experience strains in the healthcare system<\/a>. Physicians grapple with escalating demands on their time, limiting meaningful interactions with patients. Patients often feel rushed and unable to fully communicate their concerns to their doctors.<\/p>\n\n\n\n<p>AI, if thoughtfully implemented, could help strengthen doctor-patient relationships by providing on-demand support for patients and automating doctors\u2019 administrative tasks. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ai-s-potential-benefits-to-patient-care-and-physician-relations\"><strong>AI\u2019s Potential Benefits to Patient Care and Physician Relations<\/strong><\/h3>\n\n\n\n<p>Experts assert that, in the years ahead, AI is positioned to bolster doctor-patient relations by empowering patients and alleviating physicians\u2019 burdens.<\/p>\n\n\n\n<p>1.<strong> Empower patients<\/strong>. AI will soon increase patients\u2019 access to information they\u2019ve historically relied on doctors to provide.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Chatbots, one type of AI, <a href=\"https:\/\/www.forbes.com\/sites\/robertpearl\/2023\/10\/18\/how-generative-ai-will-upend-the-doctor-patient-relationship\/?sh=46e0aa965f4a\" target=\"_blank\" rel=\"noreferrer noopener\">will give patients easy-to-understand answers<\/a> to common health queries, offering personalized insights at any time.<\/li><li><a href=\"https:\/\/www.forbes.com\/sites\/robertpearl\/2023\/10\/18\/how-generative-ai-will-upend-the-doctor-patient-relationship\/?sh=46e0aa965f4a\" target=\"_blank\" rel=\"noreferrer noopener\">AI tools will integrate with health monitors and electronic records<\/a> to grant patients an in-depth understanding of their health challenges. Some experts say this will enable them to self-diagnose and manage some conditions.<\/li><\/ul>\n\n\n\n<p>Armed with more knowledge, patients will be better positioned to engage with doctors on equal footing and have more meaningful conversations about their care.<\/p>\n\n\n\n<p>2. <strong>Alleviate physicians\u2019 burdens<\/strong>. AI offers the potential to relieve doctors of time-consuming work that hinders meaningful patient interactions and increase their capacities by:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.healthcareittoday.com\/2023\/05\/26\/how-ai-is-transforming-the-patient-provider-relationship\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automating administrative tasks<\/a>.<\/li><li>Efficiently <a href=\"https:\/\/www.npr.org\/sections\/health-shots\/2023\/10\/25\/1208326892\/ai-help-doctors-make-better-diagnoses-uptodate-artificial-intelligence\" target=\"_blank\" rel=\"noreferrer noopener\">summarizing patient medical records<\/a> and <a href=\"https:\/\/www.ama-assn.org\/practice-management\/digital\/why-generative-ai-chatgpt-cannot-replace-physicians\" target=\"_blank\" rel=\"noreferrer noopener\">synthesizing large amounts of patient history and medical literature<\/a>.<\/li><li><a href=\"https:\/\/insight.kellogg.northwestern.edu\/article\/will-ai-replace-doctors\" target=\"_blank\" rel=\"noreferrer noopener\">Enabling detection of subtle patterns within large data pools<\/a> and making informed recommendations about diagnoses, treatments, and lifestyle changes tailored to each patient\u2019s unique profile.<\/li><li><a href=\"https:\/\/www.healthcareittoday.com\/2023\/05\/26\/how-ai-is-transforming-the-patient-provider-relationship\/\" target=\"_blank\" rel=\"noreferrer noopener\">Increasing instant access to information<\/a> such as clear chart summaries, treatment protocols, and information that primary care physicians (PCPs) have <a href=\"https:\/\/www.npr.org\/sections\/health-shots\/2023\/10\/25\/1208326892\/ai-help-doctors-make-better-diagnoses-uptodate-artificial-intelligence\" target=\"_blank\" rel=\"noreferrer noopener\">traditionally had to source from specialists<\/a>. <\/li><\/ul>\n\n\n\n<p>By removing doctors\u2019 burdens and improving their access to information critical to patient care, AI would give physicians more time to establish stronger connections with patients and engage in more satisfying aspects of their work.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-looking-ahead\"><strong>Looking Ahead<\/strong><\/h3>\n\n\n\n<p>Experts predict that in the next five to 10 years, AI tools will become <a href=\"https:\/\/www.forbes.com\/sites\/robertpearl\/2023\/10\/18\/how-generative-ai-will-upend-the-doctor-patient-relationship\/?sh=46e0aa965f4a\" target=\"_blank\" rel=\"noreferrer noopener\">32 times more powerful, safe, and reliable<\/a>. In this time, AI will continue to become more deeply ingrained in all facets of US health care and reshape doctor-patient relationships.<\/p>\n\n\n\n<p>Until the technology is proven safe and reliable, however, experts say that healthcare and AI companies must take steps to <a href=\"https:\/\/guidehouse.com\/insights\/advanced-solutions\/2023\/generative-ai-in-healthcare-data-privacy#:~:text=Healthcare%20organizations%20looking%20to%20adopt,to%20accommodate%20this%20new%20technology.\" target=\"_blank\" rel=\"noreferrer noopener\">ensure its ethical, and effective use<\/a> and <a href=\"https:\/\/www.bcg.com\/publications\/2023\/how-generative-ai-is-transforming-health-care-sooner-than-expected\" target=\"_blank\" rel=\"noreferrer noopener\">mitigate potential risks<\/a>\u2014including biased outcomes, inaccurate results, patient confidentiality breaches, and excessive patient <a href=\"https:\/\/www.shortform.com\/blog\/maturity-continuum-7-habits\/\">dependence<\/a> on AI advice.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What potential does generative AI offer to transform doctor-patient relationships in the US? How might chatbots empower patients? AI could revolutionize the doctor-patient relationship in America by empowering patients with information and alleviating pressures on overburdened doctors. As generative AI becomes powerful and broadly used, AI companies and healthcare organizations must mitigate its potential risks and ensure its ethical, effective use. Here&#8217;s how AI in patient care may be used to improve the healthcare experience.<\/p>\n","protected":false},"author":8,"featured_media":118967,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[16,160,24],"tags":[727],"class_list":["post-118966","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health","category-science","category-society","tag-articles","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How AI Could Improve Patient Care (if Used Properly) - Shortform Books<\/title>\n<meta name=\"description\" content=\"Healthcare in the US is notoriously poor. However, there&#039;s a chance that AI chatbots may be able to improve patient care. 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