{"id":113291,"date":"2023-09-16T16:05:00","date_gmt":"2023-09-16T20:05:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=113291"},"modified":"2023-09-21T13:27:22","modified_gmt":"2023-09-21T17:27:22","slug":"problem-solving-style","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/problem-solving-style\/","title":{"rendered":"How to Identify &#038; Leverage Different Problem-Solving Styles"},"content":{"rendered":"\n<p>What approach do you take to problem-solving? What if you could figure out the approach other people take and use that information to influence them?<\/p>\n\n\n\n<p>Some people tend to stick with one way to address problems. Others gravitate toward new ways of tackling issues. <a href=\"https:\/\/www.shortform.com\/blog\/persuasive-language-techniques\/\">Influencing language<\/a> expert Shelle Rose Charvet explains how you can identify a person&#8217;s dominant problem-solving style and communicate with them in a language they understand.<\/p>\n\n\n\n<p>Keep reading for Charvet&#8217;s tips along with some supplemental advice from workplace coach John Whitmore.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-problem-solving-styles\">Problem-Solving Styles<\/h2>\n\n\n\n<p>What Charvet calls the \u201cReason\u201d category describes <strong>how attached someone is to one specific way of solving a problem<\/strong>: Their problem-solving style is either <em>reliable <\/em>or <em>innovative<\/em>. Reliable people identify one way to solve a problem and strive to consistently repeat their successes in the same way, while innovative people are always on the lookout for new and better ways to solve the same problems.<\/p>\n\n\n\n<p>You can tell someone is reliable if they describe their actions as if they were out of their control, writes Charvet. For example, a reliable person would tell you \u201cI had to stay six hours overtime last week to finish up that urgent project.\u201d Innovative people, on the other hand, will dissect the factors influencing every decision they make and highlight the other choices they could have made: \u201cI could have left that project for Monday rather than putting in extra hours, but I wanted my boss to see how dedicated I am. Plus, I thought it\u2019d be nice to grab an overtime bonus before the holidays.\u201d<\/p>\n\n\n\n<p>To communicate effectively, mirror the other person\u2019s view of problem-solving: Emphasize either the one right way to do something or the variety of options they have when approaching it.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>How to Inspire Disempowered Workers<\/strong><br><br>Sometimes, people who describe everything in their lives as if they lack control don&#8217;t <em>prefer<\/em> to solve problems in a consistent way; rather, they may believe that they <em>lack the power<\/em> to pursue new ways of solving problems. In the workplace, this belief <a href=\"https:\/\/shortform.com\/app\/book\/no-rules-rules\/chapter-6#employees-have-both-autonomy-and-accountability\" target=\"_blank\" rel=\"noreferrer noopener\">can prevent employees from taking action in situations where they\u2019d be more effective than anyone else<\/a>, limiting innovation and hurting the organization.<br><br>In <a href=\"https:\/\/shortform.com\/app\/book\/coaching-for-performance\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Coaching for Performance<\/em><\/a>, John Whitmore argues that to make employees feel empowered, leaders <a href=\"https:\/\/shortform.com\/app\/book\/coaching-for-performance#step-2-empower-your-coachee\" target=\"_blank\" rel=\"noreferrer noopener\">need to push them to set and complete their own goals<\/a>. Additionally, whereas Charvet might recommend mirroring someone\u2019s language, Whitmore suggests intentionally asking questions that lead them to answer with language that emphasizes how passionate and engaged they feel about their work. Getting an employee excited will help them take ownership of the work, which in turn will help them realize that they have the power (and responsibility) to accomplish something.<br><br>According to Whitmore, this often involves following broad questions about the work with more specific leading questions. For example, if you\u2019re a mentor who asks your mentee a question like \u201cWhat do you want to accomplish with this project?\u201d, you can then prompt them to take ownership with the more detailed question \u201cWhat <em>more<\/em> do you want to accomplish with this project?\u201d<br><br>It makes sense that once an employee feels empowered, they\u2019ll feel capable enough to pursue new ways to solve problems\u2014if they\u2019re a naturally innovative person at work, that is. Or they may be naturally reliable and still choose to solve problems in the same way. Either way, empowering them with <a href=\"https:\/\/www.shortform.com\/blog\/methods-of-decision-making-crucial-conversations\/\">decision-making<\/a> agency will likely help them be themselves in the workplace.<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>What approach do you take to problem-solving? What if you could figure out the approach other people take and use that information to influence them? Some people tend to stick with one way to address problems. Others gravitate toward new ways of tackling issues. Influencing language expert Shelle Rose Charvet explains how you can identify a person&#8217;s dominant problem-solving style and communicate with them in a language they understand. Keep reading for Charvet&#8217;s tips along with some supplemental advice from workplace coach John Whitmore.<\/p>\n","protected":false},"author":9,"featured_media":16504,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34,14,30],"tags":[1267],"class_list":["post-113291","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-management","category-work","tag-words-that-change-minds","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Identify &amp; Leverage Different Problem-Solving Styles - Shortform Books<\/title>\n<meta name=\"description\" content=\"You can learn to identify a person&#039;s dominant problem-solving style and communicate with them in a language they understand. 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