{"id":112836,"date":"2023-09-11T14:23:00","date_gmt":"2023-09-11T18:23:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=112836"},"modified":"2026-01-21T17:10:51","modified_gmt":"2026-01-21T21:10:51","slug":"negative-impact-of-change-in-an-organization","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/negative-impact-of-change-in-an-organization\/","title":{"rendered":"The Negative Impact of Change in an Organization"},"content":{"rendered":"\n<p>What&#8217;s the negative impact of <a href=\"https:\/\/www.shortform.com\/blog\/implementing-change-in-an-organization-2\/\">change in an organization<\/a>? What happens when leaders make rash, emotional decisions?<\/p>\n\n\n\n<p>Sometimes, change can be great for an organization. Other times though, abrupt change could be a sign of leaders desperately trying to <a href=\"https:\/\/www.shortform.com\/blog\/how-to-save-a-failing-business\/\">save a failing business<\/a>.<\/p>\n\n\n\n<p>Let&#8217;s look at the negative impact of change in an organization, including bringing new people in and implementing new strategies.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-overcorrecting-in-business\"><strong>Overcorrecting<\/strong> in Business<\/h2>\n\n\n\n<p>Leaders of failing businesses eventually have to face reality when the situation gets noticeably worse. What some leaders do, though, ends up hurting the business more. <em>How the Mighty Fall<\/em> by Jim Collins writes that leaders can no longer deny that the company is in trouble, and they scramble for a quick way to stop the decline. Collins explains that this reaction is borne out of instinct\u2014<strong>we make desperate moves when we\u2019re fighting to survive, and the result is the negative impact of change in an organization.<\/strong><\/p>\n\n\n\n<p>(Shortform note: In the business world, we\u2019re supposed to react rationally instead of emotionally, but evolutionary psychologists explain that <a href=\"https:\/\/hbr.org\/1998\/07\/how-hardwired-is-human-behavior\" target=\"_blank\" rel=\"noreferrer noopener\">we\u2019re hardwired to react with emotions <em>first<\/em><\/a>. To keep from being caught off-guard and reacting in desperation in the context of a failing company, consider developing an infinite mindset. In <a href=\"https:\/\/www.shortform.com\/app\/book\/the-infinite-game\/1-page-summary\" target=\"_blank\" rel=\"noreferrer noopener\"><em>The Infinite Game<\/em><\/a>, <a href=\"https:\/\/www.shortform.com\/blog\/simon-sinek-biography\/\">Simon Sinek<\/a> writes that those with an infinite mindset view business as constantly evolving, with known and unknown players and changeable rules. This means you should <a href=\"https:\/\/www.shortform.com\/app\/book\/the-infinite-game\/1-page-summary#guideline-4-be-ready-to-pivot\" target=\"_blank\" rel=\"noreferrer noopener\">be prepared to pivot<\/a> on a fundamental, existential level <em>in anticipation of <\/em>disruptive change.)<\/p>\n\n\n\n<p>Collins writes that in this phase, companies pin their hopes on a savior. This may come in the form of an outsider who\u2019s brought in to fix things or an overhaul of the company\u2019s approach to business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-new-people\">New People<\/h3>\n\n\n\n<p>The company might hire consultants or, with much fanfare, bring in a maverick chief executive from the outside, with the hope that new blood will bring fresh ideas to reinvigorate the company. However, Collins argues that hiring an outsider rarely works out. (Shortform note: In <a href=\"https:\/\/shortform.com\/app\/book\/built-to-last\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Built to Last<\/em><\/a>, Collins explains why hiring outsider CEOs rarely works: The new CEO typically<a href=\"https:\/\/shortform.com\/app\/book\/built-to-last\/chapter-8\" target=\"_blank\" rel=\"noreferrer noopener\"> lacks a true understanding of the company\u2019s core values and purpose<\/a> and thus may steer the company in a damaging direction. For example, when Charles Pearce took over Colgate, he was obsessed with expansion and ignored the company\u2019s philosophy of dealing fairly with retailers. This soured the company\u2019s relationship with retailers, and Colgate\u2019s average profits dropped by more than half.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-new-strategy\">New Strategy<\/h3>\n\n\n\n<p>Another quick fix that a company might attempt is changing its strategy. It might go through another round of restructuring, implement a culture makeover, launch a buzzy new product, or make a hasty acquisition. If all else fails, a company might pin its hopes on a buyout. (Shortform note: Part of the reason implementing a new strategy often fails to save the company is that employees resist the change. This <a href=\"https:\/\/hbr.org\/1996\/05\/why-do-employees-resist-change\" target=\"_blank\" rel=\"noreferrer noopener\">resistance may come from a change in \u201cpersonal compacts,\u201d<\/a> or the explicit and implied agreements between the company and its employees. When a company doesn\u2019t explain how a new strategy will affect employees\u2019 tasks and career trajectory, employees may not deliver the results that the company expects from them.)&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Often, a company\u2019s dubious rescuer is a combination of people and strategy.<\/strong> Collins gives the example of Hewlett-Packard (HP), which went through a rough patch in the late \u201990s. To turn things around, the company tapped Carly Fiorina to be its CEO. Collins characterizes Fiorina as a media darling who made sweeping changes to the company, including coming up with a bold new vision for HP, restructuring, and making a major acquisition. After HP performed poorly during her six-year tenure, Fiorina was fired.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: Some analysts characterize Fiorina as being <a href=\"https:\/\/hbr.org\/2015\/09\/carly-fiorinas-legacy-as-ceo-of-hewlett-packard\" target=\"_blank\" rel=\"noreferrer noopener\">all vision and no execution<\/a>\u2014she touted HP\u2019s new vision while delegating the work of bringing it to fruition to a weak senior team. She had a dazzling presence, but she didn\u2019t make an effort to <a href=\"https:\/\/www.shortform.com\/blog\/hub\/personal-life\/relationships\/how-to-connect-with-people\/\">connect with people<\/a>, and her leadership style didn\u2019t jive with HP\u2019s culture. Professors from top business schools thought her performance was so poor that they included her in a list of <a href=\"https:\/\/www.cnbc.com\/2009\/04\/30\/Portfolios-Worst-American-CEOs-of-All-Time.html?slide=3\" target=\"_blank\" rel=\"noreferrer noopener\">the worst American CEOs of all time<\/a>. After her exit from HP, Fiorina explored other areas outside of the executive suite: She <a href=\"https:\/\/www.penguinrandomhouse.com\/books\/298856\/tough-choices-by-carly-fiorina\/\" target=\"_blank\" rel=\"noreferrer noopener\">published an autobiography<\/a>, served as a <a href=\"https:\/\/edition.cnn.com\/2015\/05\/28\/us\/carly-fiorina-fast-facts\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">business commentator for Fox News<\/a>, and <a href=\"https:\/\/www.washingtonpost.com\/politics\/fiorina-suspends-republican-presidential-campaign\/2016\/02\/10\/5bf2f9ae-cfb6-11e5-abc9-ea152f0b9561_story.html\" target=\"_blank\" rel=\"noreferrer noopener\">campaigned for the 2016 Republican presidential nomination<\/a>.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What&#8217;s the negative impact of change in an organization? What happens when leaders make rash, emotional decisions? Sometimes, change can be great for an organization. Other times though, abrupt change could be a sign of leaders desperately trying to save a failing business. Let&#8217;s look at the negative impact of change in an organization, including bringing new people in and implementing new strategies.<\/p>\n","protected":false},"author":14,"featured_media":112889,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,14],"tags":[1260],"class_list":["post-112836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-management","tag-how-the-mighty-fall","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Negative Impact of Change in an Organization - Shortform Books<\/title>\n<meta name=\"description\" content=\"Change isn&#039;t a good thing if leaders aren&#039;t making smart decisions. 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