{"id":107806,"date":"2023-07-07T13:26:00","date_gmt":"2023-07-07T17:26:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=107806"},"modified":"2023-07-12T14:35:33","modified_gmt":"2023-07-12T18:35:33","slug":"problem-solving-marketing","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/problem-solving-marketing\/","title":{"rendered":"Problem-Solving Marketing: Why You Must Provide Solutions"},"content":{"rendered":"\n<p>What should you do first\u2014create a product or figure out how to sell it? <a href=\"https:\/\/www.shortform.com\/blog\/why-people-buy\/\">Why do people buy<\/a> products?<\/p>\n\n\n\n<p>Everyone has problems, needs, and desires. Entrepreneur and marketing expert Seth Godin says that effective business people know how to tap into those\u2014creating products that solve customers&#8217; problems and fill their wants and needs.<\/p>\n\n\n\n<p>Keep reading to learn why Godin promotes problem-solving marketing.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-create-something-of-value\">Create Something of Value<\/h2>\n\n\n\n<p>To be an effective marketer, you must first <strong>create something of value. <\/strong>Godin explains that many people make the mistake of <a href=\"https:\/\/www.shortform.com\/blog\/creating-a-product\/\">creating a product<\/a> and then trying to figure out how to sell it. Effective marketers do the opposite: They identify a group of people with a problem and then provide a solution to that problem. In other words, they practice problem-solving marketing.<\/p>\n\n\n\n<p>(Shortform note: In <a href=\"https:\/\/shortform.com\/app\/book\/purple-cow\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Purple Cow<\/em><\/a>, Godin goes further, arguing that you don\u2019t just need to create something of value, but <a href=\"https:\/\/shortform.com\/app\/book\/purple-cow\/chapter-1\" target=\"_blank\" rel=\"noreferrer noopener\">you also need to create something truly remarkable and unique<\/a>. Godin argues that it\u2019s a losing battle to try to market a better version of another product; instead, you need to create something new that will stand out from the crowd\u2014the way <a href=\"https:\/\/www.shortform.com\/blog\/a-purple-cow\/\">a purple cow<\/a> would stand out from a herd of regular cows.)<\/p>\n\n\n\n<p>Godin argues that, to <a href=\"https:\/\/www.shortform.com\/blog\/create-a-product\/\">create a product<\/a> that solves a problem, you should identify an unmet desire or need and make sure that your product addresses it. Godin suggests that <strong>people\u2019s needs are often rooted in unmet emotional desires<\/strong>. People don\u2019t buy a product for the product\u2019s sake but for the feeling the product gives them. For example, no one <em>needs<\/em> a nose hair trimmer or a new set of headphones. But, people do need the self-confidence or social status that those products give them.<\/p>\n\n\n\n<p>(Shortform note: The <a href=\"https:\/\/www.shortform.com\/blog\/buying-decisions\/\">purchasing decisions<\/a> we make based on our emotional needs are often unconscious. Some research suggests as much as <a href=\"https:\/\/www.inc.com\/logan-chierotti\/harvard-professor-says-95-of-purchasing-decisions-are-subconscious.html-and-our-decision-making-process-183002021a29\" target=\"_blank\" rel=\"noreferrer noopener\">95% of our purchasing choices are unconscious.<\/a> In <a href=\"https:\/\/shortform.com\/app\/book\/thinking-fast-and-slow\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Thinking, Fast and Slow<\/em><\/a>, <a href=\"https:\/\/www.shortform.com\/blog\/who-is-daniel-kahneman\/\">psychologist Daniel Kahneman<\/a> explains <a href=\"https:\/\/shortform.com\/app\/book\/thinking-fast-and-slow#system-1-and-2\" target=\"_blank\" rel=\"noreferrer noopener\">our brain has two systems<\/a>\u2014System 1, which operates automatically with little to no effort; and System 2, which allocates attention to more effortful <a href=\"https:\/\/www.shortform.com\/blog\/methods-of-decision-making-crucial-conversations\/\">decision-making<\/a>. System 2 requires a large input of energy to function, so the majority of our decisions, including our purchasing decisions, happen unconsciously using System 1.)<\/p>\n\n\n\n<p>Godin suggests that <strong>most people, regardless of age, gender, or geography, are driven by the same <a href=\"https:\/\/www.shortform.com\/blog\/what-are-the-basic-human-needs\/\">basic human needs<\/a><\/strong>, things like safety, security, belonging, or respect. Godin argues that these desires are universal and apply to people from all walks of life but look different depending on whom you\u2019re speaking to. For one person, security might mean a high-quality life insurance policy, while for another it\u2019s an in-home video surveillance system or a paid-off mortgage. By understanding people\u2019s most basic emotional needs, marketers can create products and services that meet those desires, and, by doing so, offer them a solution to their problem.<\/p>\n\n\n\n<p>(Shortform note: Marketing expert Bryan Kramer suggests that there are <a href=\"https:\/\/bryankramer.com\/6-basic-human-needs-to-rethink-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">only six basic human needs<\/a>: certainty, variety, significance, connection, growth, and contribution. In <a href=\"https:\/\/www.amazon.com\/There-No-B2B-B2c-Human\/dp\/1640079335\/ref=sr_1_1?crid=3FH4B0RFAXSWR&amp;keywords=human+to+human+bryan+kramer&amp;qid=1687985359&amp;sprefix=human+to+human+bryan+kramer%2Caps%2C151&amp;sr=8-1\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Human to Human<\/em><\/a>, Kramer argues that marketers who focus on meeting these six needs will be more successful in connecting with their target audiences.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Exercise: Create Something of Value<\/h3>\n\n\n\n<p>Godin argues that, to be an effective marketer, you must first <strong>create something of value. <\/strong>He cautions against creating a product and then trying to figure out how to sell it. Instead, he suggests identifying a group of people with a problem and then providing a solution to that problem.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Who&#8217;s your core audience (the person or group of people you&#8217;re marketing to)? What are some of the values that are important to them? (Your core audience might be your customer base, but could also be your partner, or friend group, whom you&#8217;re trying to sell on an idea.)<\/li><li>What is a problem that your core audience struggles with?<\/li><li>Briefly explain how your offering (product, service, or idea) could help solve that problem.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>What should you do first\u2014create a product or figure out how to sell it? Why do people buy products? Everyone has problems, needs, and desires. Entrepreneur and marketing expert Seth Godin says that effective business people know how to tap into those\u2014creating products that solve customers&#8217; problems and fill their wants and needs. Keep reading to learn why Godin promotes problem-solving marketing.<\/p>\n","protected":false},"author":9,"featured_media":98449,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[104,9,103],"tags":[1093],"class_list":["post-107806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","category-psychology","category-sales","tag-this-is-marketing","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Problem-Solving Marketing: Why You Must Provide Solutions - Shortform Books<\/title>\n<meta name=\"description\" content=\"Effective businesses create products that provide solutions for customers. 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