{"id":107140,"date":"2023-07-05T10:18:00","date_gmt":"2023-07-05T14:18:00","guid":{"rendered":"https:\/\/www.shortform.com\/blog\/?p=107140"},"modified":"2023-07-06T13:54:43","modified_gmt":"2023-07-06T17:54:43","slug":"beta-testing-video-games","status":"publish","type":"post","link":"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/","title":{"rendered":"Why Beta Testing Video Games Is a Must for Studios"},"content":{"rendered":"\n<p>Why is beta testing video games important? How could better beta testing have helped <em>Diablo 3<\/em>? <\/p>\n\n\n\n<p>Beta testing is when individuals are hired to play video games before they&#8217;re released. This is a crucial aspect of the game development process because the players may find bugs and glitches that developers missed.<\/p>\n\n\n\n<p>Continue reading to learn more about why beta testing is essential for a good game.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-you-can-t-know-if-a-game-is-good-until-you-play-it\"><strong>You Can\u2019t Know if a Game Is Good Until You Play It<\/strong><\/h2>\n\n\n\n<p>In <em>Blood, Sweat, and Pixels<\/em>, Jason Schreier says that, because video games are interactive, there are additional challenges in determining whether a game is \u201cgood\u201d\u2014challenges that, for example, authors and movie directors don\u2019t face. <strong>Each of those challenges represents a large number of extra hurdles<\/strong> <strong>that developers have to overcome<\/strong> by beta testing video games to make sure people enjoy playing their games.&nbsp;<\/p>\n\n\n\n<p>First, since a player will control the game, developers have to make sure it\u2019s user-friendly, which can be difficult to predict. For instance, the controls should be intuitive, or at least easy to learn. Anything the player needs to know at a glance, like their character\u2019s health, must be on screen without cluttering the field of vision.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: The most common way to address this issue is with a <a href=\"https:\/\/www.merriam-webster.com\/dictionary\/heads-up%20display\">heads-up display (HUD)<\/a>, which puts information the player needs around the edges of the screen. Ideally, the HUD will also <a href=\"https:\/\/www.pluralsight.com\/blog\/film-games\/designing-a-hud-that-works-for-your-game#:~:text=A%20great%20example%20of%20a%20heads%20up%20display%20is%20in%20the%20Halo%20series.%20The%20HUD%20is%20designed%20to%20give%20the%20appearance%20that%20the%20player%20is%20looking%20through%20the%20Spartan%27s%20visor.\" target=\"_blank\" rel=\"noreferrer noopener\">add to the player\u2019s immersion<\/a>\u2014for example, in the <em>Halo <\/em>series, the HUD is designed to look like the inside of the character\u2019s helmet, with the information displayed on the visor.)&nbsp;<\/p>\n\n\n\n<p>Second, Schreier explains that a good game needs to <em>feel <\/em>good: <strong>The game must respond to player input in satisfying ways. <\/strong>For example, there shouldn\u2019t be a noticeable delay between entering a command and seeing the result onscreen; otherwise, the game will feel sluggish, like a car with poor handling. If there needs to be a delay, as is the case with attacks in fighting games that take time to power up and activate, that delay should be short and consistent. If a game features combat, attacks need to feel impactful\u2014giving the sense that you\u2019ve actually hit your opponent\u2014which is usually accomplished through a combination of visual cues and sound effects.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: A game\u2019s \u201cfeel\u201d may be so hard to design and predict because <a href=\"https:\/\/www.gamedeveloper.com\/design\/game-feel-the-secret-ingredient#close-modal:~:text=It%E2%80%99s%20mostly%20subconscious%2C%20a%20combination%20of%20sights%2C%20sounds%2C%20and%20instant%20response%20to%20action.\" target=\"_blank\" rel=\"noreferrer noopener\">determining it is mostly a subconscious process<\/a>. Game feel is simply the way your brain reacts\u2014often subconsciously\u2014to the visual and aural feedback you get as you play. As a result, there\u2019s no reliable way to evoke the game feel you want; as Schreier says, there\u2019s no way of knowing what it\u2019ll be until you actually play the game.)&nbsp;<\/p>\n\n\n\n<p><strong>Finally, a game generally needs to be challenging enough that it\u2019s satisfying to beat, but not <em>so <\/em>challenging that it becomes frustrating.<\/strong> Finding the right balance is often difficult, especially for developers who know their game inside and out. These developers likely know gameplay tricks and strategies that the average player won\u2019t, so they struggle to correctly predict how challenging the general public will find the game.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>How Challenging Should a Game Be?<\/strong><br><br>It\u2019s well known that a good challenge\u2014one that\u2019s satisfying but not frustrating\u2014helps you stay engaged with a task. In <a href=\"https:\/\/www.shortform.com\/app\/book\/atomic-habits\/1-page-summary\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Atomic Habits<\/em><\/a>, James Clear says that the ideal challenge is one where you succeed <a href=\"https:\/\/www.shortform.com\/app\/book\/atomic-habits\/1-page-summary#how-to-prevent-boredom-make-behaviors-harder\" target=\"_blank\" rel=\"noreferrer noopener\">about half of the time<\/a>; if it\u2019s much easier than that, you\u2019ll get bored, and if it\u2019s much harder, you\u2019ll get frustrated.&nbsp;<br><br>Schreier discusses the struggle developers face to accurately predict whether or not their game will be too challenging (and thus too frustrating) for the general public. For some gamers, though, challenging games may not be a problem. In <a href=\"https:\/\/www.ign.com\/articles\/the-best-soulslike-games\" target=\"_blank\" rel=\"noreferrer noopener\">games like <em>Dark Souls<\/em><\/a><em>, <\/em>the punishing difficulty is actually a selling point; they\u2019re targeted at people who want an intense challenge. That said, some gamers may not want <a href=\"https:\/\/www.cnn.com\/cnn-underscored\/electronics\/best-cozy-games\" target=\"_blank\" rel=\"noreferrer noopener\">\u201ccozy\u201d games<\/a> like <em>Animal Crossing<\/em>\u2014games designed to be relaxing and pleasant\u2014to be challenging at all.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Case Study: Diablo 3<\/h3>\n\n\n\n<p>One game that Schreier discusses in detail is <a href=\"https:\/\/us.diablo3.blizzard.com\/en-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Diablo 3<\/em><\/a>, from Blizzard Entertainment. <em>Diablo <\/em>is a series in which players explore dungeons and fight endless swarms of demons on their quest to defeat the forces of Hell and save the world.&nbsp;<\/p>\n\n\n\n<p><em>Diablo 3 <\/em>was in development from 2001 to 2012, an extremely long time even by video game standards, yet Schreier says it was still a disaster at launch. From constantly-crashing servers to a game difficulty that increased far too quickly, there were numerous ways in which <strong>the developers had failed to predict and prepare for the difficulties of their game going public.<\/strong>&nbsp;<\/p>\n\n\n\n<p>(Shortform note: Reportedly, <em>Diablo 3<\/em>\u2019s \u201cdevelopment hell\u201d\u2014slang for an unusually long development cycle\u2014was due in large part to the <a href=\"https:\/\/www.polygon.com\/2019\/8\/14\/20752364\/what-goes-wrong-diablo-3-decade-10-year-development#:~:text=Rather%20than%20coalescing%20around%20a%20central%20idea%20or%20aesthetic%2C%20senior%20staff%20kept%20second%2Dguessing%20themselves%2C%20which%20meant%20that%20the%20rest%20of%20the%20team%20had%20to%20spin%20its%20wheels%20by%20making%20several%20different%20versions%20of%20the%20game%2C%20all%20of%20which%20%E2%80%9Cdead%2Dended%2C%E2%80%9D%20in%20the%20words%20of%20the%20anonymous%20staffer.\" target=\"_blank\" rel=\"noreferrer noopener\">lack of a unified vision<\/a> among senior development staff. Developers found themselves working on several different versions of the same game, resulting in a lot of wasted time and effort. They even poked fun at the game\u2019s long development period by including a hidden area called <a href=\"https:\/\/www.ign.com\/wikis\/diablo-3\/Development_Hell\" target=\"_blank\" rel=\"noreferrer noopener\">Development Hell<\/a>.)&nbsp;<\/p>\n\n\n\n<p>The first interactivity challenge came from people simply trying to log in. <em>Diablo 3<\/em> could only be played online, but it outsold Blizzard\u2019s wildest expectations, and the game\u2019s servers couldn\u2019t handle all the traffic. This meant that many would-be players couldn\u2019t play the game at all. It took several days for Blizzard to strengthen their servers enough to resolve this issue.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: Some games, like <em>Diablo 3<\/em>, require players to be online, even if they\u2019re playing in a single-player mode. This is called <a href=\"https:\/\/www.makeuseof.com\/always-on-drm-video-games\/\" target=\"_blank\" rel=\"noreferrer noopener\">always-on DRM<\/a> (Digital Rights Management), and it\u2019s meant to prevent game piracy by constantly checking the game\u2019s license\u2014a unique code confirming that you purchased the game legally\u2014while you play. However, always-on DRM creates <a href=\"https:\/\/www.thegamer.com\/suicide-squad-kill-justice-league-always-online-single-player-games-anti-player-preservation\/\" target=\"_blank\" rel=\"noreferrer noopener\">numerous problems<\/a>. People without fast, reliable internet connections aren\u2019t able to play these games, and if the servers for a game get shut down, it <a href=\"https:\/\/www.thegamer.com\/online-only-games-cant-play-anymore\/\" target=\"_blank\" rel=\"noreferrer noopener\">can no longer be played at all<\/a>.)&nbsp;<\/p>\n\n\n\n<p>However, even once people were able to play <em>Diablo 3<\/em>, they encountered numerous frustrating problems because<strong> the game was unbalanced.<\/strong> Enemies became too strong too quickly, and becoming powerful enough to defeat those enemies was time-consuming and tedious. Schreier explains that a major part of the <em>Diablo <\/em>franchise is finding magical weapons and armor to power up your character, but in <em>Diablo 3<\/em>, such items appeared extremely infrequently.&nbsp;<\/p>\n\n\n\n<p>The balance was so bad that players learned it was more efficient to look for rare items in breakable pots and treasure chests than to hunt down strong monsters (the game\u2019s intended method for finding powerful gear). Although the monsters were slightly more likely to drop magical items, the difference wasn\u2019t enough to make up for the time spent finding and fighting them.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: Testing and refining a game\u2019s balance is normally <a href=\"https:\/\/www.universityxp.com\/blog\/2022\/3\/29\/what-is-game-balance#:~:text=for%20players.-,Game%20balance%20in%20game%20development,-One%20of%20the\" target=\"_blank\" rel=\"noreferrer noopener\">a crucial part of development<\/a>, and it\u2019s unclear why Blizzard struggled with this with <em>Diablo 3<\/em>. Studios usually uncover the issues Schreier describes here through <a href=\"https:\/\/medium.com\/@a.mstv\/game-balancing-data-driven-approach-c3d8a81b487\" target=\"_blank\" rel=\"noreferrer noopener\">beta testing<\/a>: allowing people to play a game before its official release to troubleshoot it. <em>Diablo 3 <\/em><a href=\"https:\/\/us.diablo3.blizzard.com\/en-us\/blog\/3435025?_gl=1*d5o5e1*_ga*MTA4ODE3NjUyNy4xNjg3MDMyNzc5*_ga_VYKNV7C0S3*MTY4NzExNzY0MS4yLjAuMTY4NzExNzY0MS42MC4wLjA.#blog\" target=\"_blank\" rel=\"noreferrer noopener\">did have a beta testing period<\/a>, but somehow it didn\u2019t highlight these major problems, which left Blizzard <a href=\"https:\/\/us.diablo3.blizzard.com\/en-us\/blog\/6018173\/Game_Design_Update-5_28_2012\" target=\"_blank\" rel=\"noreferrer noopener\">scrambling to fix the game<\/a> after release.)&nbsp;<\/p>\n\n\n\n<p>Developers also didn\u2019t anticipate the outrage that another feature, the Auction House, would cause among players. It was another option for getting powerful equipment, as it allowed players to spend real money to buy in-game items. Schreier says this feature was unpopular because it turned the game into a \u201cpay-to-win\u201d\u2014players who spent money would have decisive advantages over those who didn\u2019t.&nbsp;<\/p>\n\n\n\n<p>(Shortform note: <em>Diablo Immortal<\/em>, the next game in the series, is a mobile game that heavily relies on pay-to-win mechanics, and it received a <a href=\"https:\/\/www.pcgamer.com\/diablo-immortal-microtransactions-have-sparked-a-brutal-backlash\/\" target=\"_blank\" rel=\"noreferrer noopener\">similar backlash to <em>Diablo 3<\/em><\/a>. Despite this, <em>Diablo Immortal <\/em>was a <a href=\"https:\/\/www.shortform.com\/blog\/achieving-financial-success\/\">financial success<\/a>. It came out in June 2022; by November, it had reportedly made <a href=\"https:\/\/gamerant.com\/diablo-immortal-made-300-million-dollars\/?newsletter_popup=1\" target=\"_blank\" rel=\"noreferrer noopener\">over $300 million<\/a>, making it a huge financial success for Blizzard Entertainment.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why is beta testing video games important? How could better beta testing have helped Diablo 3? Beta testing is when individuals are hired to play video games before they&#8217;re released. This is a crucial aspect of the game development process because the players may find bugs and glitches that developers missed. Continue reading to learn more about why beta testing is essential for a good game.<\/p>\n","protected":false},"author":14,"featured_media":98216,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45,586],"tags":[1087],"class_list":["post-107140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-entertainment","tag-blood-sweat-and-pixels","","tg-column-two"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Beta Testing Video Games Is a Must for Studios - Shortform Books<\/title>\n<meta name=\"description\" content=\"One thing you need to do before releasing a game is have people play it. This is why beta testing video games is a requirement for studios.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Beta Testing Video Games Is a Must for Studios\" \/>\n<meta property=\"og:description\" content=\"One thing you need to do before releasing a game is have people play it. This is why beta testing video games is a requirement for studios.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortform Books\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-05T14:18:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-06T17:54:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/wordpress.shortform.com\/blog\/wp-content\/uploads\/2023\/04\/game-controller-video-game-playing-gamer.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1744\" \/>\n\t<meta property=\"og:image:height\" content=\"1148\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Katie Doll\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katie Doll\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/\"},\"author\":{\"name\":\"Katie Doll\",\"@id\":\"https:\/\/www.shortform.com\/blog\/#\/schema\/person\/c3e1b539e89423b544ede91ab2bff937\"},\"headline\":\"Why Beta Testing Video Games Is a Must for Studios\",\"datePublished\":\"2023-07-05T14:18:00+00:00\",\"dateModified\":\"2023-07-06T17:54:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/\"},\"wordCount\":1369,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2023\/04\/game-controller-video-game-playing-gamer.jpg\",\"keywords\":[\"Blood Sweat and Pixels\"],\"articleSection\":[\"Business\",\"Entertainment\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/\",\"url\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/\",\"name\":\"Why Beta Testing Video Games Is a Must for Studios - Shortform Books\",\"isPartOf\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.shortform.com\/blog\/beta-testing-video-games\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.shortform.com\/blog\/wp-content\/uploads\/2023\/04\/game-controller-video-game-playing-gamer.jpg\",\"datePublished\":\"2023-07-05T14:18:00+00:00\",\"dateModified\":\"2023-07-06T17:54:43+00:00\",\"description\":\"One thing you need to do before releasing a game is have people play it. 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