This is Service Design Thinking

Basics – Tools – Cases

Recommended by Andy Budd, and 1 others. See all reviews

Ranked #70 in Design, Ranked #100 in Product Design

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service Design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking.

A set of 23 international authors and even...

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