The Apple Experience
Secrets to Building Insanely Great Customer Loyalty
Ranked #61 in Customer Service
Apple Stores earn more money per square foot than any other retailer. At the core of Apple's success and intense customer loyalty, however, aren't just "Insanely Great" products, but great people who are informed, empowered, and motivated to deliver an unbeatable customer experience. In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service.
Carmine Gallo interviewed... more
Carmine Gallo interviewed... more
Similar Books
If you like The Apple Experience, check out these similar top-rated books:
