Seeing the Whole

Mapping the Extended Value Stream

Ranked #97 in Lean Management

Winner of the 2003 Shingo Prize!By identifying all the steps and time required to move a typical product from raw materials to finished goods, the authors show that nearly 90 percent of the actions and 99.99 percent of the time required for the value chain's Current State create no value. In addition, the mapping method clearly shows demand amplification of orders as they travel up the value stream, steadily growing quality problems, and steadily deteriorating shipping performance at every point up stream from the customer.

The mapping methodology takes managers step-by-step...
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