Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

Recommended by Bill Liao, and 1 others. See all reviews

Ranked #16 in Communication Skills, Ranked #16 in Communicationsee more rankings.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help readers turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen does this by providing simple but powerful techniques readers can use to really get through to people. You’ll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or... more

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Bill Liao The human world occurs in language so best get good at it! (Source)

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