Just Listen
Discover the Secret to Getting Through to Absolutely Anyone
Recommended by Bill Liao, and 1 others. See all reviewsRanked #16 in Communication Skills, Ranked #16 in Communication — see more rankings.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help readers turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen does this by providing simple but powerful techniques readers can use to really get through to people. You’ll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or... more
Rankings by Category
Just Listen is ranked in the following categories:
- #32 in Business Communication
- #45 in Customer Service
- #24 in Educational Psychology
- #17 in Effective Communication
- #84 in Emotional Intelligence
- #82 in Influence
- #30 in Negotiation
- #68 in Networking
- #45 in Persuasion
- #48 in Social Skills
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