Getting Past No
Negotiating in Difficult Situations
Ranked #10 in Negotiation, Ranked #30 in Effective Communication — see more rankings.
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to... more
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to... more
Rankings by Category
Getting Past No is ranked in the following categories:
- #96 in Business Communication
- #94 in Commerce
- #49 in Communication
- #48 in Communication Skills
- #31 in Mediation
- #96 in Persuasion
- #91 in Pitching
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