Companies compete to find and keep the best employees using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. This amazing book explains how the best managers select employees for talent rather than for skills or experience, how they set expectations, how they motivate people, and how they develop people.
Gallup s research produced twelve simple questions that distinguish the strongest departments of a company from the rest. This book introduces this essential measuring stick and proves the link between employee opinions and productivity, profit, customer satisfaction, and rate of turnover." less
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Reviews and Recommendations
We've comprehensively compiled reviews of First, Break All the Rules from the world's leading experts.
Jessica Pryce-Jones I’m a sucker for books and I always buy management books when I get on planes. There I am at Heathrow Airport going on a business trip, and I think, ‘I’ve got to read this stuff!’ And normally I pick a book up, read the first few pages, then find I can’t face it and end up leaving it in a hotel room. But this book, I picked it up, started to read it and I thought, ‘Hallelujah! Here is a book that makes sense at last.’ And that was just so refreshing. I don’t even have a copy at the moment, because I have given about ten of them away to people saying, ‘You have just got to read this!’ (Source)
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