Delivering Knock Your Socks Off Service
Ranked #96 in Customer Service
With so many choices available to them, today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!
Completely updated with all new techniques that will help you successfully work with even the most difficult customers, Delivering Knock Your Socks Off Service provides proven tips and strategies for:
* meeting customers' expectations and satisfying their needs * becoming easier to... more
Completely updated with all new techniques that will help you successfully work with even the most difficult customers, Delivering Knock Your Socks Off Service provides proven tips and strategies for:
* meeting customers' expectations and satisfying their needs * becoming easier to... more
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